Two-way sync
Changes in Front or Oracle CX Sales instantly reflect in both systems. No stale data, no manual imports.
Keep Front and Oracle CX Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Front holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Teammates, Channels, Conversations, Messages in Front to Opportunities, Activities, Territories, Partners in Oracle CX Sales with bi-directional, real-time sync. Activity and record changes in Front update the matching contact or account in Oracle CX Sales, and CRM data flows the other way wherever Front can store and use it.
Owner, lifecycle stage, or account details from Oracle CX Sales sync into Front, so people working there have the context without switching tools.
Tickets and conversations attach to the right contact and account in Oracle CX Sales, so sales sees open issues before the next call.
Enriched fields land directly on records in Oracle CX Sales, and refreshes keep them from going stale.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Front objects | Oracle CX Sales objects | How this pairing syncs | |
|---|---|---|---|
| Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. | Contacts People linked to accounts, kept consistent with marketing and support systems | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Accounts Company groupings of contacts; kept aligned with CRM accounts. | Accounts Customer organizations, the anchor record for bi-directional CRM syncs | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Conversations The central threaded unit that messages, comments, and tags attach to; synced for support analytics. | Partners Channel records for organizations selling through partner networks | Conversations is specific to Front and Partners to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. | Custom objects Objects built in Application Composer, exposed through the same REST conventions | Messages is specific to Front and Custom objects to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Comments Internal team notes on conversations; usually read-only in syncs. | Leads Unqualified prospects synced in from marketing tools and back out after conversion | Comments is specific to Front and Leads to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. | Opportunities Pipeline records with revenue lines, mirrored to forecasting and billing systems | Inboxes is specific to Front and Opportunities to Oracle CX Sales — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.
DeliveryEach detected change is written to Oracle CX Sales through its API, with automatic retries and rate-limit backoff.
DetectionStacksync polls Oracle CX Sales for changes on an incremental schedule, reading only records changed since the previous pass. Polling on last-update audit fields.
DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Oracle CX Sales connection.
Changes in Front or Oracle CX Sales instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Front or Oracle CX Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Front or Oracle CX Sales record.
Track your Front ⇄ Oracle CX Sales sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Front and Oracle CX Sales.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Front and Oracle CX Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Front and Oracle CX Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Front and Oracle CX Sales: authenticate both systems, choose the objects to sync (such as Front's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Front and Oracle CX Sales: Where Front can store CRM context: fields kept current; Where Front handles support or shared inboxes; Where Front supplies contact or company data. Owner, lifecycle stage, or account details from Oracle CX Sales sync into Front, so people working there have the context without switching tools.
Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Oracle CX Sales: REST API (Oracle Fusion Applications REST framework); SOAP services also available. Authentication: OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration. Stacksync manages authentication, retries, and rate limits on both sides.
Front: Object coverage is limited to 4 objects (Accounts, Contacts, Contact Groups, Events). Oracle CX Sales: CX Sales resources follow the Oracle Fusion Applications REST conventions, including query parameters for filtering, field selection, and inline expansion of child resources. Stacksync's field mapping accounts for these differences between Front and Oracle CX Sales without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Front and Oracle CX Sales records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Front and Oracle CX Sales connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Front–Oracle CX Sales integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 404 integrations available for Front and Oracle CX Sales.