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Business productivity ⇄ CRM

Front to Nutshell integration — real-time, two-way sync

Keep Front and Nutshell in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Front and Nutshell

Sync what happens in Front with the customer records in Nutshell, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Front holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Accounts, Inboxes, Tags, Teammates in Front to Tags, Users, Leads, People in Nutshell with bi-directional, real-time sync. Activity and record changes in Front update the matching contact or account in Nutshell, and CRM data flows the other way wherever Front can store and use it.

Common use cases

  • 01 Mirror conversations tagged for escalation into engineering trackers through the synced database.
  • 02 Feed CSAT and SLA reporting from synced conversation events rather than manual exports.
  • 03 Push closed-won leads to accounting software to trigger invoicing automatically.
  • 04 Keep People and Companies consistent between Nutshell and email marketing or outreach tools.

Common sync patterns

Where Front handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Nutshell, so sales sees open issues before the next call.

Where Front supplies contact or company data

Enriched fields land directly on records in Nutshell, and refreshes keep them from going stale.

Where Front can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Nutshell sync into Front, so people working there have the context without switching tools.

What you can sync between Front and Nutshell

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Front objects Nutshell objects How this pairing syncs
Tags Labels applied to conversations; drive routing and category-level analytics. Tags Segmentation labels mapped to lists or filters in downstream tools Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Channels Connected addresses (email, SMS, chat); define where messages originate and send from. Activities Logged calls, meetings, and emails used for engagement reporting Channels is specific to Front and Activities to Nutshell — each maps to any object or custom field on the other side.
Conversations The central threaded unit that messages, comments, and tags attach to; synced for support analytics. Tasks Rep to-dos mirrored into external work-management or reporting systems Conversations is specific to Front and Tasks to Nutshell — each maps to any object or custom field on the other side.
Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. Notes Free-text history attached to leads and contacts, replicated for a full timeline Messages is specific to Front and Notes to Nutshell — each maps to any object or custom field on the other side.
Comments Internal team notes on conversations; usually read-only in syncs. Products Line items attached to leads, used to sync sold products into billing Comments is specific to Front and Products to Nutshell — each maps to any object or custom field on the other side.
Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. Users Rep records used to resolve ownership when syncing assignments Contacts is specific to Front and Users to Nutshell — each maps to any object or custom field on the other side.

How changes propagate between Front and Nutshell

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Front Nutshell Sub-second propagation

DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.

DeliveryEach detected change is written to Nutshell through its API, with automatic retries and rate-limit backoff.

Nutshell Front Sub-second propagation

DetectionNutshell notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling as fallback.

DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Front: Request limits vary by plan.
  • Nutshell: Subject to the platform's API rate limits.
What ships with Front ⇄ Nutshell

Connect Front and Nutshell for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Nutshell connection.

Real-time

Two-way sync

Changes in Front or Nutshell instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Front or Nutshell data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Front or Nutshell record.

Observability

Monitoring

Track your Front ⇄ Nutshell sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Front and Nutshell.

How the Front and Nutshell connectors work

Front

Integration surface
REST API (Core API)
Authentication
OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required
Change detection
Application webhooks and rule-triggered webhooks, with the events endpoint available for polling
Capabilities
read · write · webhooks
Rate limits
Request limits vary by plan.
Front setup guide

Nutshell

Integration surface
JSON-RPC API over HTTPS; a newer REST API is also offered
Authentication
HTTP Basic with account email and API key
Change detection
webhook subscriptions for record events, with polling as fallback
Capabilities
read · write · webhooks
Rate limits
subject to the platform's API rate limits
How it works

How to connect Front to Nutshell — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Front and Nutshell with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Front connected
    Nutshell connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Front and Nutshell objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Front ⇄ Nutshell
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Front Nutshell
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Front and Nutshell integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 403 integrations available for Front and Nutshell.

Popular · 7 of 403
All Front integrations All Nutshell integrations Browse all integrations
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