Freshworks CRM to Salesmate integration — real-time, two-way sync

Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Salesmate: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Accounts and Deals), map fields visually, and changes propagate both ways in milliseconds — no code required.

Change detection on Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. On Salesmate: Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.

On the Freshworks CRM side: Lists, Notes, Contacts, Accounts, plus custom fields where Freshworks CRM exposes them. On the Salesmate side: Products, Notes, Users, Contacts. Stacksync auto-detects both schemas and converts types between the two systems.

Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.

Common patterns for Freshworks CRM and Salesmate: Divisional or regional split; Where both track pipeline: deal visibility across systems; Post-acquisition consolidation. Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.

Freshworks CRM: REST API. Authentication: API key sent as a Token authorization header. Salesmate: REST API. Authentication: Access token (API key) sent as a request header. Stacksync manages authentication, retries, and rate limits on both sides.