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CRM ⇄ Database

Freshworks CRM to RavenDB integration — real-time, two-way sync

Keep Freshworks CRM and RavenDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Freshworks CRM and RavenDB

Treat Freshworks CRM like part of your database: its records live in RavenDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in RavenDB, where it can be queried and joined like everything else.

Stacksync mirrors Accounts, Deals, Tasks, Appointments from Freshworks CRM into Time series, Data subscriptions, Documents, Collections in RavenDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Freshworks CRM with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Mirror deal and activity data into a Postgres database that internal tools query directly.
  • Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
  • Mirror reference data from relational systems into RavenDB collections that serve application reads.
  • Consolidate documents from distributed RavenDB clusters into one reporting store.

Trigger workflows from CRM changes

Field and stage updates in Freshworks CRM arrive as row changes in RavenDB, ready to drive jobs and notifications.

Query the CRM like a database

Accounts, contacts, and custom objects from Freshworks CRM become tables in RavenDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to RavenDB sync onto the matching records in Freshworks CRM, giving go-to-market teams live product context.

What you can sync between Freshworks CRM and RavenDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshworks CRM objects RavenDB objects
Tasks Follow-ups created from external signals such as product usage events. Collections Groupings of documents by type, mapped to tables in relational targets
Appointments Meeting records readable for activity reporting. Indexes Static and auto indexes used to query documents for filtered reads
Sales activities Logged activity types used in engagement and productivity analysis. Attachments Binary payloads stored with documents, handled separately from the JSON body
Lists Contact list membership synced against segments computed in a warehouse. Revisions Historical versions of documents, useful for audit-oriented replication
Notes Context records attached to contacts, accounts, and deals. Counters Numeric values attached to documents that change independently of the document body
Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. Time series Timestamped measurements stored per document, synced for metrics analysis
What ships with Freshworks CRM ⇄ RavenDB

Connect Freshworks CRM and RavenDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–RavenDB connection.

Real-time

Two-way sync

Changes in Freshworks CRM or RavenDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshworks CRM or RavenDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshworks CRM or RavenDB record.

Observability

Monitoring

Track your Freshworks CRM ⇄ RavenDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshworks CRM and RavenDB.

How the Freshworks CRM and RavenDB connectors work

Freshworks CRM

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters; outbound webhooks can be configured through workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by plan

RavenDB

Integration surface
HTTP REST API with official clients (.NET, Java, Node.js, Python, and others)
Authentication
X.509 client certificates on secured servers, instead of username and password
Change detection
data subscriptions and the Changes API provide server-pushed change feeds
Capabilities
read · write · CDC
Rate limits
throughput bounded by cluster resources rather than API quotas
How it works

How to connect Freshworks CRM to RavenDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshworks CRM and RavenDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshworks CRM connected
    RavenDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshworks CRM and RavenDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshworks CRM ⇄ RavenDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshworks CRM RavenDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Freshworks CRM and RavenDB integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Freshworks CRM and RavenDB.

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