Real-time
Two-way sync
Changes in Freshworks CRM or Microsoft Dynamics GP instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Freshworks CRM to Microsoft Dynamics GP integration — real-time, two-way sync
Keep Freshworks CRM and Microsoft Dynamics GP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Freshworks CRM and Microsoft Dynamics GP
Close the gap between front office and back office: Freshworks CRM and Microsoft Dynamics GP share customers and status in real time, in both directions.
Freshworks CRM holds the customer relationship; Microsoft Dynamics GP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Lists, Notes, Contacts, Accounts in Freshworks CRM with GL Accounts & Journal Entries, Receivables & Payables Transactions, Company Databases, Customers in Microsoft Dynamics GP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
- 02 Push scored leads from a data platform into Freshworks CRM and route them by lifecycle stage.
- 03 Push web or CRM orders into Sales Order Processing through eConnect instead of manual entry.
- 04 Keep item and inventory data aligned with an ecommerce storefront.
Common sync patterns
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Microsoft Dynamics GP manages people and org data: keep Freshworks CRM aligned
Owners, territories, and org structure informed by Microsoft Dynamics GP stay current in Freshworks CRM.
Where Microsoft Dynamics GP handles order-to-cash: closed-won flows through
A deal won in Freshworks CRM creates or updates the customer in Microsoft Dynamics GP with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Freshworks CRM and Microsoft Dynamics GP
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshworks CRM objects | Microsoft Dynamics GP objects | How this pairing syncs | |
|---|---|---|---|
| Sales activities Logged activity types used in engagement and productivity analysis. | Receivables & Payables Transactions Open and historical AR/AP transactions read for cash and aging reporting. | Sales activities is specific to Freshworks CRM and Receivables & Payables Transactions to Microsoft Dynamics GP — each maps to any object or custom field on the other side. | |
| Lists Contact list membership synced against segments computed in a warehouse. | Company Databases Per-company SQL databases that define the scope of any sync. | Lists is specific to Freshworks CRM and Company Databases to Microsoft Dynamics GP — each maps to any object or custom field on the other side. | |
| Notes Context records attached to contacts, accounts, and deals. | Customers Receivables master records (RM tables) synced with CRMs and billing tools. | Notes is specific to Freshworks CRM and Customers to Microsoft Dynamics GP — each maps to any object or custom field on the other side. | |
| Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Vendors Payables master records aligned with procurement and AP automation. | Contacts is specific to Freshworks CRM and Vendors to Microsoft Dynamics GP — each maps to any object or custom field on the other side. | |
| Accounts Company records kept consistent with ERP and billing systems. | Sales Documents (SOP) Quotes, orders, and invoices created via eConnect from web or CRM orders. | Accounts is specific to Freshworks CRM and Sales Documents (SOP) to Microsoft Dynamics GP — each maps to any object or custom field on the other side. | |
| Deals Pipeline records synced out for forecasting and full-funnel reporting. | Purchase Orders (POP) Procurement documents reconciled with receiving and vendor systems. | Deals is specific to Freshworks CRM and Purchase Orders (POP) to Microsoft Dynamics GP — each maps to any object or custom field on the other side. |
How changes propagate between Freshworks CRM and Microsoft Dynamics GP
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Freshworks CRM Microsoft Dynamics GP Sub-second propagation
DetectionFreshworks CRM notifies Stacksync of record changes through webhook events. Polling with updated-at filters.
DeliveryEach detected change is applied to Microsoft Dynamics GP as a row-level write, with types converted between the two schemas.
Microsoft Dynamics GP Freshworks CRM Sub-second propagation
DetectionChanges in Microsoft Dynamics GP are captured at the source via change data capture — no polling loop against its API. SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps.
DeliveryEach detected change is written to Freshworks CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Freshworks CRM: Subject to per-account API rate limits that vary by plan.
What ships with Freshworks CRM ⇄ Microsoft Dynamics GP
Connect Freshworks CRM and Microsoft Dynamics GP for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Microsoft Dynamics GP connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshworks CRM or Microsoft Dynamics GP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshworks CRM or Microsoft Dynamics GP record.
Observability
Monitoring
Track your Freshworks CRM ⇄ Microsoft Dynamics GP sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Microsoft Dynamics GP.
How the Freshworks CRM and Microsoft Dynamics GP connectors work
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
Microsoft Dynamics GP
- Integration surface
- SQL Server database access plus the eConnect stored-procedure API; Web Services for GP on some deployments
- Authentication
- SQL Server credentials or Windows authentication
- Change detection
- SQL Server change tracking or log-based CDC on the company database, or polling on row timestamps
- Capabilities
- read · write · CDC
How it works
How to connect Freshworks CRM to Microsoft Dynamics GP — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshworks CRM and Microsoft Dynamics GP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshworks CRM
connected
Microsoft Dynamics GP
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshworks CRM and Microsoft Dynamics GP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshworks CRM ⇄ Microsoft Dynamics GPCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshworks CRM Microsoft Dynamics GPCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshworks CRM and Microsoft Dynamics GP integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Freshworks CRM and Microsoft Dynamics GP: authenticate both systems, choose the objects to sync (such as Freshworks CRM's Sales activities and Lists), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Freshworks CRM: REST API. Authentication: API key sent as a Token authorization header. Microsoft Dynamics GP: SQL Server database access plus the eConnect stored-procedure API; Web Services for GP on some deployments. Authentication: SQL Server credentials or Windows authentication. Stacksync manages authentication, retries, and rate limits on both sides.
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Freshworks CRM: Contacts and accounts expose lifecycle stages and custom fields through the API, so one record serves both sales and marketing workflows. Microsoft Dynamics GP: Microsoft has announced the end of the Dynamics GP product lifecycle, which makes sync-out and migration integrations a common requirement. Stacksync's field mapping accounts for these differences between Freshworks CRM and Microsoft Dynamics GP without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Freshworks CRM and Microsoft Dynamics GP records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Freshworks CRM and Microsoft Dynamics GP connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Freshworks CRM–Microsoft Dynamics GP integration in-house.
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Yes — Stacksync ships production-grade connectors for both Freshworks CRM and Microsoft Dynamics GP. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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No integrations match .
