Real-time
Two-way sync
Changes in Freshsales or Salesmate instantly reflect in both systems. No stale data, no manual imports.
CRM
Freshsales to Salesmate integration — real-time, two-way sync
Keep Freshsales and Salesmate in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Freshsales and Salesmate
Run Freshsales and Salesmate side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Accounts, Deals, Tasks, Appointments in Freshsales with Contacts, Companies, Deals, Activities in Salesmate in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Sync sales activities and appointments into analytics tools for rep productivity reporting.
- 02 Two-way sync of contacts and accounts between Freshsales and a Postgres database so product and data teams query CRM data with SQL.
- 03 Sync Salesmate contacts and deals into a Postgres database or warehouse so SMB teams can report outside the CRM.
- 04 Keep contact segments aligned bi-directionally with an email marketing platform.
Common sync patterns
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Migration with a parallel run
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
What you can sync between Freshsales and Salesmate
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Freshsales objects | Salesmate objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Person records carrying lifecycle stages; the main entity for two-way CRM syncs. | Contacts Person records synced with marketing tools and enrichment databases. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Deals Pipeline records synced to a warehouse for revenue reporting. | Deals Pipeline opportunities with stage and value, synced out for revenue reporting. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Notes Free-text records attached to contacts, accounts, and deals. | Notes Free-text records synced for context in support or success tools. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Products Catalog items attached to deals for line-level revenue data. | Products Catalog items attached to deals, typically sourced from an ERP or billing system. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Accounts Company records kept aligned with billing, ERP, and warehouse tables. | Companies Organization records linked to contacts and deals. | Accounts is specific to Freshsales and Companies to Salesmate — each maps to any object or custom field on the other side. | |
| Tasks Rep to-dos created from external triggers or synced for productivity reporting. | Activities Calls, emails, and tasks logged against records and exported for analytics. | Tasks is specific to Freshsales and Activities to Salesmate — each maps to any object or custom field on the other side. |
How changes propagate between Freshsales and Salesmate
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Freshsales Salesmate Sub-second propagation
DetectionFreshsales notifies Stacksync of record changes through webhook events. Polling with updated-at filters through views.
DeliveryEach detected change is written to Salesmate through its API, with automatic retries and rate-limit backoff.
Salesmate Freshsales Sub-second propagation
DetectionSalesmate notifies Stacksync of record changes through webhook events. Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback.
DeliveryEach detected change is written to Freshsales through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Freshsales: Subject to per-account API rate limits that vary by Freshworks plan.
- Salesmate: Subject to the platform's API rate limits.
What ships with Freshsales ⇄ Salesmate
Connect Freshsales and Salesmate for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshsales–Salesmate connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Freshsales or Salesmate data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Freshsales or Salesmate record.
Observability
Monitoring
Track your Freshsales ⇄ Salesmate sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Freshsales and Salesmate.
How the Freshsales and Salesmate connectors work
Freshsales
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by Freshworks plan
Salesmate
- Integration surface
- REST API
- Authentication
- Access token (API key) sent as a request header
- Change detection
- Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Freshsales to Salesmate — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Freshsales and Salesmate with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Freshsales
connected
Salesmate
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Freshsales and Salesmate objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Freshsales ⇄ SalesmateCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Freshsales SalesmateCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Freshsales and Salesmate integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Freshsales and Salesmate: authenticate both systems, choose the objects to sync (such as Freshsales's Contacts and Deals), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Freshsales and Salesmate connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Freshsales–Salesmate integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Freshsales and Salesmate. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Freshsales: Polling with updated-at filters through views; outbound webhooks can be configured via workflow automations. On Salesmate: Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Freshsales side: Accounts, Deals, Tasks, Appointments, plus custom fields where Freshsales exposes them. On the Salesmate side: Contacts, Companies, Deals, Activities. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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