Two-way sync
Changes in Microsoft 365 or Vitally instantly reflect in both systems. No stale data, no manual imports.
Keep Microsoft 365 and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Users, Groups, Mail Messages, Calendar Events in Microsoft 365 to Custom Trait, Account, User, Organization in Vitally with bi-directional, real-time sync. Activity and record changes in Microsoft 365 update the matching contact or account in Vitally, and CRM data flows the other way wherever Microsoft 365 can store and use it.
Charges, refunds, and subscription changes appear on the account in Vitally, so revenue context lives with the relationship.
Owner, lifecycle stage, or account details from Vitally sync into Microsoft 365, so people working there have the context without switching tools.
Enriched fields land directly on records in Vitally, and refreshes keep them from going stale.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft 365 objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Users Entra ID user accounts synced with HR and identity systems. | User End users tied to accounts, including activity and custom traits. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Contacts Personal and org contacts kept consistent with CRM contact records. | Note Account and user notes captured by success teams. | Contacts is specific to Microsoft 365 and Note to Vitally — each maps to any object or custom field on the other side. | |
| OneDrive Files (driveItems) File and folder metadata synced for document workflows and audits. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | OneDrive Files (driveItems) is specific to Microsoft 365 and Conversation to Vitally — each maps to any object or custom field on the other side. | |
| SharePoint Sites & Lists List items read and written like lightweight database tables. | NPS Response NPS survey responses for account-health reporting. | SharePoint Sites & Lists is specific to Microsoft 365 and NPS Response to Vitally — each maps to any object or custom field on the other side. | |
| Teams Team and membership data provisioned from upstream systems. | Custom Trait Custom account and user traits for segmentation. | Teams is specific to Microsoft 365 and Custom Trait to Vitally — each maps to any object or custom field on the other side. | |
| Planner & To Do Tasks Task items synced with project and work-management tools. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Planner & To Do Tasks is specific to Microsoft 365 and Account to Vitally — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionMicrosoft 365 notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) plus delta queries for incremental sync.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Microsoft 365 through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft 365–Vitally connection.
Changes in Microsoft 365 or Vitally instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Microsoft 365 or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Microsoft 365 or Vitally record.
Track your Microsoft 365 ⇄ Vitally sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Microsoft 365 and Vitally.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Microsoft 365 and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Microsoft 365 and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft 365 and Vitally: authenticate both systems, choose the objects to sync (such as Microsoft 365's Users and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Microsoft 365: Change notifications can push events for resources such as messages, events, and driveItems, with subscriptions that must be periodically renewed. Vitally: No native change-data-capture stream; incremental sync relies on updatedAt-sorted cursor pagination. Stacksync's field mapping accounts for these differences between Microsoft 365 and Vitally without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Microsoft 365 and Vitally records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Microsoft 365 and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Microsoft 365–Vitally integration in-house.
Yes — Stacksync ships production-grade connectors for both Microsoft 365 and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Microsoft 365: Graph change notifications (webhooks) plus delta queries for incremental sync. On Vitally: Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 390 integrations available for Microsoft 365 and Vitally.