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Database ⇄ CRM

Firebase to Gong integration — real-time, two-way sync

Keep Firebase and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Firebase and Gong

Treat Gong like part of your database: its records live in Firebase as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Firebase, where it can be queried and joined like everything else.

Stacksync mirrors Library, Data Privacy (Erasure), Calls, Transcripts from Gong into Subcollections, Realtime Database Nodes, Authentication Users, Cloud Storage Objects in Firebase with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gong with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 02 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
  • 03 Replace one-off Cloud Functions export code with managed, continuous sync.
  • 04 Sync Firestore user and account documents into a CRM so go-to-market teams see live product data.

Common sync patterns

Product events onto CRM records

Signup, usage, or lifecycle changes written to Firebase sync onto the matching records in Gong, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gong API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Gong arrive as row changes in Firebase, ready to drive jobs and notifications.

What you can sync between Firebase and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Firebase objects Gong objects How this pairing syncs
Cloud Storage Objects Files referenced from documents; usually synced as metadata plus URLs. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Cloud Storage Objects is specific to Firebase and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Cloud Functions Triggers Server-side hooks that fire on document changes and can push updates outward. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Cloud Functions Triggers is specific to Firebase and Calls to Gong — each maps to any object or custom field on the other side.
Firestore Collections Top-level groupings of documents that a sync maps to tables or SaaS objects. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Firestore Collections is specific to Firebase and Transcripts to Gong — each maps to any object or custom field on the other side.
Firestore Documents Schemaless JSON-like records, the primary unit synced to and from external systems. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Firestore Documents is specific to Firebase and Users to Gong — each maps to any object or custom field on the other side.
Subcollections Nested collections under documents, typically flattened into related tables during sync. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Subcollections is specific to Firebase and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Realtime Database Nodes JSON tree paths in the older Realtime Database, synced by path. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Realtime Database Nodes is specific to Firebase and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.

How changes propagate between Firebase and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Firebase Gong Interval-based propagation

DetectionStacksync polls Firebase for changes on an incremental schedule, reading only records changed since the previous pass. Real-time snapshot listeners on Firestore queries and Cloud Functions triggers on document changes.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Firebase Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Firebase through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Firebase: Subject to Firestore's documented operation quotas and per-document write throughput limits.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Firebase ⇄ Gong

Connect Firebase and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Firebase–Gong connection.

Real-time

Two-way sync

Changes in Firebase or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Firebase or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Firebase or Gong record.

Observability

Monitoring

Track your Firebase ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Firebase and Gong.

How the Firebase and Gong connectors work

Firebase

Integration surface
REST and gRPC APIs, typically accessed through the Firebase Admin SDK
Authentication
Google service account credentials (IAM) for server-side access; Firebase Auth tokens for client contexts
Change detection
Real-time snapshot listeners on Firestore queries and Cloud Functions triggers on document changes
Capabilities
read · write
Rate limits
Subject to Firestore's documented operation quotas and per-document write throughput limits

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Firebase to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Firebase and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Firebase connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Firebase and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Firebase ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Firebase Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Firebase and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 555 integrations available for Firebase and Gong.

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