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ERP ⇄ Analytics

Extensiv (3PL Central) to Pendo integration — real-time, two-way sync

Keep Extensiv (3PL Central) and Pendo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Extensiv (3PL Central) and Pendo

Put Extensiv (3PL Central)'s records into Pendo as live data for reporting and dashboards, without nightly exports, and send the segments and metrics Pendo computes back where Extensiv (3PL Central) can use them.

ERP data is some of the most requested data for analysis and some of the hardest to pull: the record types are many, the APIs are strict, and export jobs break on every upgrade. Whether Extensiv (3PL Central) carries financials, operations, workforce data, or all three, those numbers belong in Pendo, next to the product, behavioral, and web data the team already measures.

Stacksync syncs Inventory, Orders, Receivers, Shipments from Extensiv (3PL Central) into Pendo continuously, handling API limits and schema drift as it goes, so each record type arrives as Poll / NPS Responses, Features / Pages / Guides (metadata), Visitors, Accounts ready to report on. The connection is bi-directional, so segments, scores, and metrics computed in Pendo can be written back to fields in Extensiv (3PL Central) where that is useful.

Common use cases

  • 01 Push warehouse-computed Account attributes (plan, ARR, renewal date, health score, CSM owner) onto Pendo Accounts via the Metadata API so segments and guide targeting stay current.
  • 02 Set custom Visitor fields (role, lifecycle stage, entitlement) from the warehouse so in-app guides reach the right users without manual CSV uploads.
  • 03 Push receiving confirmations back to purchasing systems when inbound stock arrives.
  • 04 Consolidate order and shipment data across 3PL clients into a reporting database for billing and SLA tracking.

Common sync patterns

Where Extensiv (3PL Central) runs operations: inventory and fulfillment metrics

Operational records from Extensiv (3PL Central) become measurable in Pendo, joinable with the rest of what the company tracks for supply and fulfillment reporting.

Where Extensiv (3PL Central) is the HR system of record: workforce and cost analysis

Worker and organization data from Extensiv (3PL Central) syncs into Pendo for headcount, cost, and utilization reporting alongside other company data.

Write-back where Extensiv (3PL Central) exposes writable fields: segments and scores return

Segments, scores, or metrics computed in Pendo sync onto the matching records in Extensiv (3PL Central), so operations act on what the analysis found.

What you can sync between Extensiv (3PL Central) and Pendo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Extensiv (3PL Central) objects Pendo objects How this pairing syncs
Customers The 3PL's clients; nearly every other record is scoped to one, so syncs carry customer context on each call. Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. Customers is specific to Extensiv (3PL Central) and Page Events to Pendo — each maps to any object or custom field on the other side.
Items SKU masters kept aligned between the merchant's systems and the warehouse. Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. Items is specific to Extensiv (3PL Central) and Guide Events to Pendo — each maps to any object or custom field on the other side.
Inventory On-hand and available quantities by warehouse, mirrored out to drive channel availability. Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. Inventory is specific to Extensiv (3PL Central) and Poll / NPS Responses to Pendo — each maps to any object or custom field on the other side.
Orders Outbound fulfillment orders pushed in from commerce or ERP systems. Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. Orders is specific to Extensiv (3PL Central) and Features / Pages / Guides (metadata) to Pendo — each maps to any object or custom field on the other side.
Receivers Inbound receiving records (receipts/ASNs) that confirm stock arrival back to purchasing systems. Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Receivers is specific to Extensiv (3PL Central) and Visitors to Pendo — each maps to any object or custom field on the other side.
Shipments Carrier and tracking details synced back once orders ship. Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. Shipments is specific to Extensiv (3PL Central) and Accounts to Pendo — each maps to any object or custom field on the other side.

How changes propagate between Extensiv (3PL Central) and Pendo

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Extensiv (3PL Central) Pendo Sub-second propagation

DetectionExtensiv (3PL Central) notifies Stacksync of record changes through webhook events. Webhook events for order, receipt, item, and inventory changes, with polling on modified-date filters as a fallback.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Pendo Extensiv (3PL Central) Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is written to Extensiv (3PL Central) through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Extensiv (3PL Central): Subject to the platform's API rate limits; batch endpoints reduce call volume for order and inventory syncs.
  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
What ships with Extensiv (3PL Central) ⇄ Pendo

Connect Extensiv (3PL Central) and Pendo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Extensiv (3PL Central)–Pendo connection.

Real-time

Two-way sync

Changes in Extensiv (3PL Central) or Pendo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Extensiv (3PL Central) or Pendo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Extensiv (3PL Central) or Pendo record.

Observability

Monitoring

Track your Extensiv (3PL Central) ⇄ Pendo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Extensiv (3PL Central) and Pendo.

How the Extensiv (3PL Central) and Pendo connectors work

Extensiv (3PL Central)

Integration surface
REST API
Authentication
Short-lived access tokens obtained from integration client credentials (client ID and secret)
Change detection
Webhook events for order, receipt, item, and inventory changes, with polling on modified-date filters as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; batch endpoints reduce call volume for order and inventory syncs

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
How it works

How to connect Extensiv (3PL Central) to Pendo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Extensiv (3PL Central) and Pendo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Extensiv (3PL Central) connected
    Pendo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Extensiv (3PL Central) and Pendo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Extensiv (3PL Central) ⇄ Pendo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Extensiv (3PL Central) Pendo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Extensiv (3PL Central) and Pendo integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

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