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ERP

Epicor ERP and Syspro integration

Plan how Epicor ERP and Syspro should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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Your integration scope

Start with the update your team needs

Bring the source, destination, and record types. A Stacksync engineer will help establish the available implementation path.

Review the integration scope

Build the right connection

Turn your integration requirement into a clear implementation path

Explore a Epicor ERP and Syspro integration with a Stacksync engineer. Stacksync support for Epicor ERP and Syspro is not established by the connector documentation reviewed for this page. Start with one record and the update your business needs to identify an implementation path.

01 / Business process

Start with one meaningful update

Identify the record that changes in Epicor ERP or Syspro, where it needs to appear, and which team depends on it.

02 / Data access

Establish the available connection

Bring the objects, account editions, and required directions. An engineer can review the connector path, permissions, and field access.

03 / Success criteria

Define a result you can verify

Agree on record matching, acceptable delay, expected volume, and how your team will resolve failed updates.

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Data and connection referencesAvailable documentation, candidate record relationships, and questions for your technical review.

Record coverage for your integration

Compare the record types in Epicor ERP and Syspro, then choose the ones your workflow needs. Check each record's read and write support before mapping fields between systems.

Epicor ERP

Record types to review with Stacksync

Object or data typeCoverage and checks
CustomersConfirm support for this record type and the direction you need.
SuppliersConfirm support for this record type and the direction you need.
PartsConfirm support for this record type and the direction you need.
Sales ordersConfirm support for this record type and the direction you need.
View 2 more record types
Object or data typeCoverage and checks
Purchase ordersConfirm support for this record type and the direction you need.
JobsConfirm support for this record type and the direction you need.
Discuss Epicor ERP requirements

Syspro

Record types to review with Stacksync

Object or data typeCoverage and checks
CustomersConfirm support for this record type and the direction you need.
SuppliersConfirm support for this record type and the direction you need.
Inventory itemsConfirm support for this record type and the direction you need.
Sales ordersConfirm support for this record type and the direction you need.
View 2 more record types
Object or data typeCoverage and checks
Purchase ordersConfirm support for this record type and the direction you need.
Jobs (work orders)Confirm support for this record type and the direction you need.
Discuss Syspro requirements

Connection requirements and limits

Epicor ERP

Integration interface
REST API (OData) over Epicor business objects, plus BAQ (Business Activity Query) endpoints
Authentication
Confirm the credentials, API plan, and permissions required for Epicor ERP.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync

Limitations to check

  • Confirm Stacksync support for Epicor ERP and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Syspro

Integration interface
e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
Authentication
Confirm the credentials, API plan, and permissions required for Syspro.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync

Limitations to check

  • Confirm Stacksync support for Syspro and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare your technical review

Use the worksheets and reference checks to capture record identity, ownership, and the result your business expects.

Implementation reference

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet

CSV · No email required · Record matching, ownership, and test cases

Record matchingCustomers Customers

Compare whether Epicor ERP Customers and Syspro Customers describe the same customer in your business.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.

Field ownership

Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

  • Source customer ID
  • Person/company classification
  • Legal entity or business unit
  • Destination identity reference
Record matchingAR invoices AR invoices

Compare whether Epicor ERP AR invoices and Syspro AR invoices describe the same customer invoice in your business.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.

Field ownership

The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

  • Source invoice ID
  • Customer or supplier reference
  • Line totals
  • Currency
  • Posting/payment status
Record matchingBills of materials Bills of materials

Compare whether Epicor ERP Bills of materials and Syspro Bills of materials describe the same supplier bill in your business.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Retain the supplier-bill ID, supplier, legal entity, and document reference; distinguish it from a customer invoice.

Field ownership

Accounts payable owns approval and posting; a supplier bill is not an accounts-receivable invoice.

Fields to include

  • Source bill ID
  • Supplier reference
  • Entity
  • Line amounts and currency
  • Approval/posting state
Business processSales orders AR invoices

Order-to-invoice handoff: Epicor ERP Sales orders provides context for Syspro AR invoices. These are related records, not equivalent entities.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Link order and line IDs to invoice and line IDs; allow partial invoicing and multiple invoices per order.

Field ownership

Finance owns invoice posting; the order system supplies the approved commercial context.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Business processShipments Sales orders

Order-to-fulfillment handoff: Syspro Sales orders provides context for Epicor ERP Shipments. These are related records, not equivalent entities.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.

Field ownership

The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record matchingSales orders Sales orders

Compare whether Epicor ERP Sales orders and Syspro Sales orders describe the same sales order in your business.

Epicor ERP
Object support to establish
Syspro
Object support to establish

Record identity

Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.

Field ownership

Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency

Architecture decision

Choose how to connect your systems

Choose a method around one example record and the update your business needs. Use Customers / Customers to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Epicor ERP and Syspro record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Customers / Customers, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Sales orders / AR invoices handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Epicor ERP / Syspro migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow reference

From a business event to the right update

Open a workflow to see its trigger, record relationships, and expected result.

Customer sync test

Starting event: A change to the selected Customers or Customers record needs a defined result in the other system.

  1. Start with Epicor ERP Customers and Syspro Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve person or company type, legal entity, business role, and any billing account before transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Customer invoice sync test

Starting event: A change to the selected AR invoices or AR invoices record needs a defined result in the other system.

  1. Start with Epicor ERP AR invoices and Syspro AR invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Supplier bill sync test

Starting event: A change to the selected Bills of materials or Bills of materials record needs a defined result in the other system.

  1. Start with Epicor ERP Bills of materials and Syspro Bills of materials. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve supplier, expense/account codes, entity, currency, and accounting period before bill lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.

If it fails: Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.

Reconcile Epicor ERP business records with Syspro

Starting event: A finance-owned record in Epicor ERP needs operational visibility through Customers or Suppliers.

  1. Select Customers or Suppliers with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Syspro; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Production readiness

Test the behavior your business depends on

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Customers / Customers

Test case

Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

Expected result

The expected customer relationship is preserved with no duplicate action or unintended write.

AR invoices / AR invoices

Test case

Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Expected result

The expected customer invoice relationship is preserved with no duplicate action or unintended write.

Bills of materials / Bills of materials

Test case

Test a duplicate supplier document number in another entity, a partially paid bill, and a closed period.

Expected result

The expected supplier bill relationship is preserved with no duplicate action or unintended write.

Sales orders / AR invoices

Test case

Test a partially invoiced order, tax rounding, and a repeated handoff without generating another invoice.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failure recovery

Find the cause. Restore the data flow.

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer change

Investigate

Inspect Epicor ERP Customers and Syspro Customers, their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated customer invoice change

Investigate

Inspect Epicor ERP AR invoices and Syspro AR invoices, their IDs, and the destination error.

Next action

Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Rejected or repeated supplier bill change

Investigate

Inspect Epicor ERP Bills of materials and Syspro Bills of materials, their IDs, and the destination error.

Next action

Verify whether the bill was approved or posted before retrying; use the approved adjustment process for posted bills.

A record type or update is unavailable

Investigate

Check the Epicor ERP and Syspro connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

How updates move between Epicor ERP and Syspro

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Epicor ERP Syspro Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Syspro.

Syspro Epicor ERP Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Epicor ERP.

Update timing and record limits

  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Epicor ERP and Syspro access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Epicor ERP setup checklist

  • Identify the Epicor ERP account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Epicor ERP, including read/write support, authentication, and initial-load limits.

Syspro setup checklist

  • Identify the Syspro account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Syspro, including read/write support, authentication, and initial-load limits.

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Epicor ERP and Syspro planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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FAQ

Epicor ERP and Syspro integration FAQ

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Related integrations

Review documented support, sync direction, and setup requirements on each pair page. Search all 510 integrations listed for Epicor ERP and Syspro.

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