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Elasticsearch and RollWorks integration

Plan how Elasticsearch and RollWorks should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Campaign or audience reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving the proposed campaign or audience table in Elasticsearch or RollWorks Campaigns needs a defined result in the other system.

  1. Start with the proposed campaign or audience table in Elasticsearch and RollWorks Campaigns. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve contact/audience identities and channel-account references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a removed audience member, a paused campaign, and one campaign reported across multiple channels.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Elasticsearch and RollWorks
Elasticsearch recordRollWorks recordRecord matchingField ownership
Proposed campaign or audience tableProposed table; choose its name and schema.Reporting datasetCampaignsProposed record; confirm Stacksync object support.Keep campaign ID, channel/account context, and separate audience membership IDs.Marketing owns campaign activation and audience eligibility; analytical metrics do not imply permission to launch a campaign.
Proposed company tableProposed table; choose its name and schema.Reporting datasetAccounts (TAL Items)Proposed record; confirm Stacksync object support.Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.Assign ownership separately for relationship details and finance-controlled billing details.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Elasticsearch

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Indices
  • Documents
  • Index mappings
  • Aliases
  • Data streams
  • Ingest pipelines
Confirm support for this record type and the direction you need.

Discuss Elasticsearch requirements

RollWorks

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Target Account Lists
  • Account Tiers
  • Accounts (TAL Items)
  • Audience Segments
  • Campaigns
  • Ad Groups and Ads
Confirm support for this record type and the direction you need.

Discuss RollWorks requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementElasticsearchRollWorks
Integration interfaceREST API (JSON over HTTP)REST APIs (Audience, Prospecting v2) plus a GraphQL Reporting API
AuthenticationConfirm the credentials, API plan, and permissions required for Elasticsearch.Confirm the credentials, API plan, and permissions required for RollWorks.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Elasticsearch
Integration interface
REST API (JSON over HTTP)
Authentication
Confirm the credentials, API plan, and permissions required for Elasticsearch.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Elasticsearch account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Elasticsearch, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Elasticsearch and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
RollWorks
Integration interface
REST APIs (Audience, Prospecting v2) plus a GraphQL Reporting API
Authentication
Confirm the credentials, API plan, and permissions required for RollWorks.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the RollWorks account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for RollWorks, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for RollWorks and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Elasticsearch and RollWorks access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Elasticsearch setup checklist
  • Identify the Elasticsearch account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Elasticsearch, including read/write support, authentication, and initial-load limits.
RollWorks setup checklist
  • Identify the RollWorks account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for RollWorks, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Elasticsearch and RollWorks planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Proposed campaign or audience table in Elasticsearch (choose its name) / Campaigns

Plan a campaign or audience dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Elasticsearch
Your database schema
RollWorks
Object support to establish
Record identity
Keep campaign ID, channel/account context, and separate audience membership IDs.
Field ownership
Marketing owns campaign activation and audience eligibility; analytical metrics do not imply permission to launch a campaign.

Fields to include

  • Source campaign ID
  • Channel reference
  • Status
  • Audience references
  • Measurement window
Record dependencies
Resolve contact/audience identities and channel-account references.
Validation
Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.
Recovery
Rebuild the current eligible audience before retrying activation or membership updates.

Reporting dataset

Proposed company table in Elasticsearch (choose its name) / Accounts (TAL Items)

Plan a company dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Elasticsearch
Your database schema
RollWorks
Object support to establish
Record identity
Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.
Field ownership
Assign ownership separately for relationship details and finance-controlled billing details.

Fields to include

  • Source record ID
  • Legal or display name
  • Business-unit reference
  • Lifecycle status
Record dependencies
Resolve parent organizations, business units, and currency references before dependent transactions.
Validation
Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
Recovery
Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Proposed campaign or audience table in Elasticsearch (choose its name) / Campaigns to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Keep campaign ID, channel/account context, and separate audience membership IDs. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Elasticsearch and RollWorks record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Proposed campaign or audience table in Elasticsearch (choose its name) / Campaigns, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when Elasticsearch and RollWorks need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time Elasticsearch / RollWorks migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Campaign or audience reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Proposed campaign or audience table in Elasticsearch (choose its name) or Campaigns record needs a defined result in the other system.

  1. Start with Elasticsearch Proposed campaign or audience table in Elasticsearch (choose its name) and RollWorks Campaigns. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve contact/audience identities and channel-account references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.

If it fails: Rebuild the current eligible audience before retrying activation or membership updates.

Company reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Proposed company table in Elasticsearch (choose its name) or Accounts (TAL Items) record needs a defined result in the other system.

  1. Start with Elasticsearch Proposed company table in Elasticsearch (choose its name) and RollWorks Accounts (TAL Items). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve parent organizations, business units, and currency references before dependent transactions.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

If it fails: Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

Define an explicit handoff between Elasticsearch and RollWorks

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A business event involving Documents needs a defined response involving Accounts (TAL Items) or Campaigns.

  1. Document what the source event means and which destination record or action should respond. A similar name does not establish a shared entity.
  2. Retain separate IDs and choose whether the destination is a report, a new work item, or a change to an existing record.
  3. Assign an approval owner and a duplicate-detection rule before running an action. Use a custom workflow only after its endpoint support is confirmed.

Expected result: An example input has an unambiguous destination and expected result; repeated delivery produces only the intended change.

If it fails: Resolve missing identity or ambiguous business meaning before retrying; route unsupported operations to the implementation owner.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Proposed campaign or audience table in Elasticsearch (choose its name) / Campaigns

Test case

Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.

Expected result

The expected campaign or audience relationship is preserved with no duplicate action or unintended write.

Proposed company table in Elasticsearch (choose its name) / Accounts (TAL Items)

Test case

Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

Expected result

The expected company relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated campaign or audience change

Investigate

Inspect Elasticsearch Proposed campaign or audience table in Elasticsearch (choose its name) and RollWorks Campaigns, their IDs, and the destination error.

Next action

Rebuild the current eligible audience before retrying activation or membership updates.

Rejected or repeated company change

Investigate

Inspect Elasticsearch Proposed company table in Elasticsearch (choose its name) and RollWorks Accounts (TAL Items), their IDs, and the destination error.

Next action

Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

A record type or update is unavailable

Investigate

Check the Elasticsearch and RollWorks connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Elasticsearch and RollWorks

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Elasticsearch RollWorks Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in RollWorks.

RollWorks Elasticsearch Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Elasticsearch.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Elasticsearch and RollWorks integration FAQ

Next step

Plan your integration with an engineer

Walk through your Elasticsearch and RollWorks records, field mappings, and requirements with an integration engineer.