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Dynamics 365 F&O and Manhattan Associates WMS integration

Plan how Dynamics 365 F&O and Manhattan Associates WMS should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

Set this up from Claude or ChatGPT
  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Dynamics 365 F&O Sales Orders or Manhattan Associates WMS Shipments & LPNs needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Sales Orders and Manhattan Associates WMS Shipments & LPNs. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Review records and field ownership

AI assistant

Set up Dynamics 365 F&O and Manhattan Associates WMS from Claude or ChatGPT

Connect the Stacksync MCP server to your AI assistant, then ask for the sync in plain language. You only sign in; there is no code to write and no API key to paste.

1. Add the Stacksync MCP server

Server URL

https://mcp.stacksync.com/mcp

In Claude

  1. Open Customize → Connectors, select + Add, then Add custom connector.
  2. Name it Stacksync and enter https://mcp.stacksync.com/mcp.
  3. Select Connect, sign in to Stacksync and choose your workspace.

In ChatGPT

  1. Open Settings → Apps → Advanced settings and turn on Developer mode.
  2. Select Create app, name it Stacksync, enter https://mcp.stacksync.com/mcp and choose OAuth.
  3. Sign in to Stacksync, then enable Stacksync from the tools menu in a chat.
Set up Codex or Claude Code

Codex

codex mcp add stacksync --url https://mcp.stacksync.com/mcp
codex mcp login stacksync

Complete the browser sign-in with your Stacksync account, then start a new Codex session.

Claude Code

claude mcp add --transport http stacksync https://mcp.stacksync.com/mcp

Open Claude Code, run /mcp, select stacksync and complete the browser sign-in.

Then ask: “List my Stacksync workspaces.” Sign-in connects your assistant; it does not create a sync yet.

Claude Code, Codex, Cursor, VS Code, Windsurf, Gemini CLI and other assistants: setup steps in the docs.

2. Ask your assistant

Create a sync between my Dynamics 365 F&O and Manhattan Associates WMS.

Also from the same chat

You can also ask for workflows and AI agents (Genies) that use Dynamics 365 F&O and Manhattan Associates WMS. The assistant checks what each app supports, for example:

  • “Build a workflow that messages our team in Slack when a Dynamics 365 F&O record changes.”
  • “Create a Genie that answers questions about our Manhattan Associates WMS data in Slack.”

What happens next

  • Signs you in with your Stacksync login (OAuth). No API key is pasted into the chat.
  • Gives you a secure sign-in link for each app it connects; you open it and sign in to that app.
  • Builds the sync with your permissions in Stacksync, nothing more. Turn on Ask before every change in the MCP settings to approve each change first.

New to Stacksync? Create an account first, then sign in from your assistant.

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Dynamics 365 F&O and Manhattan Associates WMS
Dynamics 365 F&O recordManhattan Associates WMS recordRecord matchingField ownership
Sales OrdersProposed record; confirm Stacksync object support.Business process handoffShipments & LPNsProposed record; confirm Stacksync object support.Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.The fulfillment owner decides when an approved order can ship and how cancellations are handled.
Released ProductsProposed record; confirm Stacksync object support.Record matchingItemsProposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.
On-hand InventoryProposed record; confirm Stacksync object support.Record matchingInventoryProposed record; confirm Stacksync object support.Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.Choose the stock authority and distinguish available, reserved, and physical quantities.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Dynamics 365 F&O

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Standard entities
Requires account access and compatible change tracking. Confirm field permissions and sync direction.
  • Custom entities
Requires API exposure and compatible change tracking. Confirm field permissions and sync direction.

Read the Dynamics 365 F&O connector guide

Manhattan Associates WMS

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Distribution Orders
  • Purchase Orders & ASNs
  • Inventory
  • Items
  • Shipments & LPNs
  • Receipts
Confirm support for this record type and the direction you need.

Discuss Manhattan Associates WMS requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementDynamics 365 F&OManhattan Associates WMS
Integration interfaceOData REST endpoint over data entities, plus the Data Management Framework for batchREST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
AuthenticationOAuth via Microsoft sign-inConfirm the credentials, API plan, and permissions required for Manhattan Associates WMS.
Change detectionFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessAvailable for supported recordsConfirm with Stacksync
Write accessAvailable for supported recordsConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Dynamics 365 F&O
Integration interface
OData REST endpoint over data entities, plus the Data Management Framework for batch
Authentication
OAuth via Microsoft sign-in: provide the D365 F&O environment URL, sign in with Microsoft credentials, and grant the Stacksync app consent (admin consent may be required — "Need admin approval for this app")
Change detection
Full and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.
Limitations to check
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Dynamics 365 F&O setup guide
Manhattan Associates WMS
Integration interface
REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
Authentication
Confirm the credentials, API plan, and permissions required for Manhattan Associates WMS.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Manhattan Associates WMS account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Manhattan Associates WMS, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Manhattan Associates WMS and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Dynamics 365 F&O and Manhattan Associates WMS access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Dynamics 365 F&O setup checklist
  • Provide the Dynamics environment URL and authorize the Stacksync app with Microsoft sign-in; arrange administrator consent if required.
  • Enable change tracking for each selected entity and check whether changes in child tables are included.

Setup guides: Authorize Dynamics 365 F\&O

Manhattan Associates WMS setup checklist
  • Identify the Manhattan Associates WMS account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Manhattan Associates WMS, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Dynamics 365 F&O and Manhattan Associates WMS planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Business process

Sales Orders / Shipments & LPNs

Order-to-fulfillment handoff: Dynamics 365 F&O Sales Orders provides context for Manhattan Associates WMS Shipments & LPNs. These are related records, not equivalent entities.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Manhattan Associates WMS
Object support to establish
Record identity
Link the order and selected line IDs to separate fulfillment IDs; allow split shipments.
Field ownership
The fulfillment owner decides when an approved order can ship and how cancellations are handled.

Fields to include

  • Source record reference
  • Destination record reference
  • Approved handoff state
  • Duplicate-detection key
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

References: Dynamics 365 F&O: Sales Orders documentation

Record matching

Released Products / Items

Compare whether Dynamics 365 F&O Released Products and Manhattan Associates WMS Items describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Manhattan Associates WMS
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Dynamics 365 F&O: Released Products documentation

Record matching

On-hand Inventory / Inventory

Compare whether Dynamics 365 F&O On-hand Inventory and Manhattan Associates WMS Inventory describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Manhattan Associates WMS
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

References: Dynamics 365 F&O: On-hand Inventory documentation

Record matching

Purchase Orders / Purchase Orders & ASNs

Compare whether Dynamics 365 F&O Purchase Orders and Manhattan Associates WMS Purchase Orders & ASNs describe the same purchase order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Dynamics 365 F&O
Object support to establish
Manhattan Associates WMS
Object support to establish
Record identity
Retain purchase-order and line IDs together with the supplier and legal-entity context.
Field ownership
Keep procurement approval separate from receipt and payment states.

Fields to include

  • Source purchase-order ID
  • Supplier reference
  • Line references
  • Quantity
  • Approval status
Record dependencies
Resolve supplier, product, business unit, and delivery-location references before lines.
Validation
Test a partially received purchase order and an amendment after approval.
Recovery
Reconcile receipts already recorded before resubmitting an amended order.

References: Dynamics 365 F&O: Purchase Orders documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Sales Orders / Shipments & LPNs to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Link the order and selected line IDs to separate fulfillment IDs; allow split shipments. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Dynamics 365 F&O and Manhattan Associates WMS record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Sales Orders / Shipments & LPNs, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider explicit orchestration for the Sales Orders / Shipments & LPNs handoff.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Dynamics 365 F&O / Manhattan Associates WMS migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order process handoff

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales Orders or Shipments & LPNs record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Sales Orders and Manhattan Associates WMS Shipments & LPNs. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Released Products or Items record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O Released Products and Manhattan Associates WMS Items. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Inventory or stock position sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected On-hand Inventory or Inventory record needs a defined result in the other system.

  1. Start with Dynamics 365 F&O On-hand Inventory and Manhattan Associates WMS Inventory. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve product, unit, warehouse/location, and lot/serial references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

If it fails: Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Reconcile Dynamics 365 F&O business records with Manhattan Associates WMS

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Dynamics 365 F&O needs operational visibility through Purchase Orders & ASNs or Inventory.

  1. Select Customers or Vendors with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Manhattan Associates WMS; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Sales Orders / Shipments & LPNs

Test case

Test partial fulfillment, an out-of-stock line, and a repeated request that must not create a second shipment.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Released Products / Items

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

On-hand Inventory / Inventory

Test case

Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

Expected result

The expected inventory or stock position relationship is preserved with no duplicate action or unintended write.

Purchase Orders / Purchase Orders & ASNs

Test case

Test a partially received purchase order and an amendment after approval.

Expected result

The expected purchase order relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Dynamics 365 F&O Sales Orders and Manhattan Associates WMS Shipments & LPNs, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated product or catalog item change

Investigate

Inspect Dynamics 365 F&O Released Products and Manhattan Associates WMS Items, their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Rejected or repeated inventory or stock position change

Investigate

Inspect Dynamics 365 F&O On-hand Inventory and Manhattan Associates WMS Inventory, their IDs, and the destination error.

Next action

Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

A record type or update is unavailable

Investigate

Check the Dynamics 365 F&O and Manhattan Associates WMS connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Dynamics 365 F&O and Manhattan Associates WMS

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Dynamics 365 F&O Manhattan Associates WMS Direction requires confirmation

Detect changesFull and incremental syncs use Dynamics change tracking where available; enable tracking on the selected entities.

Apply updatesConfirm that Stacksync can create or update the records you need in Manhattan Associates WMS.

Manhattan Associates WMS Dynamics 365 F&O Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Dynamics 365 F&O.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Some complex entities cannot enable change tracking. Primary-table tracking does not capture changes in child tables.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Dynamics 365 F&O and Manhattan Associates WMS integration FAQ

Next step

Plan your integration with an engineer

Walk through your Dynamics 365 F&O and Manhattan Associates WMS records, field mappings, and requirements with an integration engineer.