Two-way sync
Changes in Drift or Salesmate instantly reflect in both systems. No stale data, no manual imports.
Keep Drift and Salesmate in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Messages, Accounts, Users, Playbooks in Drift with Products, Notes, Users, Contacts in Salesmate in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Deal stage and value on shared accounts stay visible from either CRM.
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Drift objects | Salesmate objects | |
|---|---|---|
| Playbooks Bot flows that generate conversations and qualify visitors. | Companies Organization records linked to contacts and deals. | |
| Meetings Meetings booked through Drift, synced to CRM as sales activities. | Deals Pipeline opportunities with stage and value, synced out for revenue reporting. | |
| Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. | Activities Calls, emails, and tasks logged against records and exported for analytics. | |
| Conversations Chat threads with status and participants; the center of Drift's data model. | Pipelines and Stages Sales process definitions read for stage mapping in syncs. | |
| Messages Individual messages within a conversation, used for transcript and intent analysis. | Products Catalog items attached to deals, typically sourced from an ERP or billing system. | |
| Accounts Company records used for account-based routing and targeting. | Notes Free-text records synced for context in support or success tools. |
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Drift–Salesmate connection.
Changes in Drift or Salesmate instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Drift or Salesmate data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Drift or Salesmate record.
Track your Drift ⇄ Salesmate sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Drift and Salesmate.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Drift and Salesmate with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Drift and Salesmate objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Drift and Salesmate: authenticate both systems, choose the objects to sync (such as Drift's Playbooks and Meetings), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Drift: Webhook events for new conversations, messages, and contact changes; polling for backfills. On Salesmate: Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Drift side: Messages, Accounts, Users, Playbooks, plus custom fields where Drift exposes them. On the Salesmate side: Products, Notes, Users, Contacts. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Drift and Salesmate: Divisional or regional split; Where both track pipeline: deal visibility across systems; Post-acquisition consolidation. Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Drift: REST API. Authentication: OAuth 2.0 via apps registered on the Drift developer platform. Salesmate: REST API. Authentication: Access token (API key) sent as a request header. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Drift and Salesmate.