Real-time
Two-way sync
Changes in Drift or Oracle CX Sales instantly reflect in both systems. No stale data, no manual imports.
CRM
Drift to Oracle CX Sales integration — real-time, two-way sync
Keep Drift and Oracle CX Sales in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Celigo
Why teams connect Drift and Oracle CX Sales
Run Drift and Oracle CX Sales side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Meetings, Contacts, Conversations, Messages in Drift with Contacts, Leads, Opportunities, Activities in Oracle CX Sales in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Sync Drift-captured contacts into the CRM so chat-sourced leads enter standard sales workflows immediately.
- 02 Land conversation transcripts and outcomes in a warehouse for funnel and chat-to-pipeline analysis.
- 03 Sync territory and ownership changes out to lead-routing and compensation tools.
- 04 Bi-directional sync of accounts and opportunities between CX Sales and an operational Postgres so RevOps can query pipeline with SQL.
Common sync patterns
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Migration with a parallel run
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
What you can sync between Drift and Oracle CX Sales
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Drift objects | Oracle CX Sales objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. | Contacts People linked to accounts, kept consistent with marketing and support systems | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Accounts Company records used for account-based routing and targeting. | Accounts Customer organizations, the anchor record for bi-directional CRM syncs | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Playbooks Bot flows that generate conversations and qualify visitors. | Leads Unqualified prospects synced in from marketing tools and back out after conversion | Playbooks is specific to Drift and Leads to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Meetings Meetings booked through Drift, synced to CRM as sales activities. | Opportunities Pipeline records with revenue lines, mirrored to forecasting and billing systems | Meetings is specific to Drift and Opportunities to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Conversations Chat threads with status and participants; the center of Drift's data model. | Activities Tasks, appointments, and call logs used for engagement reporting | Conversations is specific to Drift and Activities to Oracle CX Sales — each maps to any object or custom field on the other side. | |
| Messages Individual messages within a conversation, used for transcript and intent analysis. | Territories Assignment structures that downstream routing and comp tools consume | Messages is specific to Drift and Territories to Oracle CX Sales — each maps to any object or custom field on the other side. |
How changes propagate between Drift and Oracle CX Sales
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Drift Oracle CX Sales Sub-second propagation
DetectionDrift notifies Stacksync of record changes through webhook events. Webhook events for new conversations, messages, and contact changes.
DeliveryEach detected change is written to Oracle CX Sales through its API, with automatic retries and rate-limit backoff.
Oracle CX Sales Drift Interval-based propagation
DetectionStacksync polls Oracle CX Sales for changes on an incremental schedule, reading only records changed since the previous pass. Polling on last-update audit fields.
DeliveryEach detected change is written to Drift through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Drift: Subject to the platform's API rate limits.
- Oracle CX Sales: Subject to the platform's API rate limits.
What ships with Drift ⇄ Oracle CX Sales
Connect Drift and Oracle CX Sales for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Drift–Oracle CX Sales connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Drift or Oracle CX Sales data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Drift or Oracle CX Sales record.
Observability
Monitoring
Track your Drift ⇄ Oracle CX Sales sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Drift and Oracle CX Sales.
How the Drift and Oracle CX Sales connectors work
Drift
- Integration surface
- REST API
- Authentication
- OAuth 2.0 via apps registered on the Drift developer platform
- Change detection
- Webhook events for new conversations, messages, and contact changes; polling for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Oracle CX Sales
- Integration surface
- REST API (Oracle Fusion Applications REST framework); SOAP services also available
- Authentication
- OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration
- Change detection
- polling on last-update audit fields; event-driven patterns route through Oracle Integration rather than direct webhooks
- Capabilities
- read · write
- Rate limits
- subject to the platform's API rate limits
How it works
How to connect Drift to Oracle CX Sales — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Drift and Oracle CX Sales with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Drift
connected
Oracle CX Sales
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Drift and Oracle CX Sales objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Drift ⇄ Oracle CX SalesCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Drift Oracle CX SalesCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Drift and Oracle CX Sales integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Drift and Oracle CX Sales: authenticate both systems, choose the objects to sync (such as Drift's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Drift and Oracle CX Sales: Post-acquisition consolidation; Migration with a parallel run; Divisional or regional split. Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
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Drift: REST API. Authentication: OAuth 2.0 via apps registered on the Drift developer platform. Oracle CX Sales: REST API (Oracle Fusion Applications REST framework); SOAP services also available. Authentication: OAuth 2.0 or basic authentication against the Fusion instance, depending on configuration. Stacksync manages authentication, retries, and rate limits on both sides.
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Drift: Drift's data model centers on conversations: messages, participants, and attributes hang off the conversation record, and contacts are created or matched from chat identities. Oracle CX Sales: CX Sales resources follow the Oracle Fusion Applications REST conventions, including query parameters for filtering, field selection, and inline expansion of child resources. Stacksync's field mapping accounts for these differences between Drift and Oracle CX Sales without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Drift and Oracle CX Sales records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Drift and Oracle CX Sales connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Drift–Oracle CX Sales integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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