Real-time
Two-way sync
Changes in Drift or Elasticsearch instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Database
Drift to Elasticsearch integration — real-time, two-way sync
Keep Drift and Elasticsearch in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Drift and Elasticsearch
Treat Drift like part of your database: its records live in Elasticsearch as real tables, and writes in either place sync to the other in seconds.
Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Elasticsearch, where it can be queried and joined like everything else.
Stacksync mirrors Meetings, Contacts, Conversations, Messages from Drift into Indices, Documents, Index mappings, Aliases in Elasticsearch with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Drift with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.
Common use cases
- Enrich Drift contact and account records with firmographic or product data from an internal database to sharpen playbook targeting.
- Sync meetings booked in Drift to CRM activities so pipeline attribution stays accurate.
- Push product catalog data from an ERP or commerce database into Elasticsearch for storefront search.
- Mirror support tickets into an index used for full-text search and agent-assist tooling.
Query the CRM like a database
Accounts, contacts, and custom objects from Drift become tables in Elasticsearch you can join with application data directly.
Product events onto CRM records
Signup, usage, or lifecycle changes written to Elasticsearch sync onto the matching records in Drift, giving go-to-market teams live product context.
Internal tools without API code
Back-office apps read and write the synced tables; Stacksync handles the Drift API, limits, and retries.
What you can sync between Drift and Elasticsearch
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Drift objects | Elasticsearch objects | |
|---|---|---|
| Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. | Indices Target containers for synced records; each holds a table-like collection of JSON documents. | |
| Conversations Chat threads with status and participants; the center of Drift's data model. | Documents The unit of sync; JSON records created, updated, and deleted by _id. | |
| Messages Individual messages within a conversation, used for transcript and intent analysis. | Index mappings Field type definitions that determine how synced fields are indexed and queried. | |
| Accounts Company records used for account-based routing and targeting. | Aliases Stable read/write names that let a sync cut over between index versions without downtime. | |
| Users Agents and sales reps who own conversations and meetings. | Data streams Append-only targets for time-series or event data pushed from source systems. | |
| Playbooks Bot flows that generate conversations and qualify visitors. | Ingest pipelines Server-side transforms applied to documents as a sync writes them. |
What ships with Drift ⇄ Elasticsearch
Connect Drift and Elasticsearch for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Drift–Elasticsearch connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Drift or Elasticsearch data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Drift or Elasticsearch record.
Observability
Monitoring
Track your Drift ⇄ Elasticsearch sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Drift and Elasticsearch.
How the Drift and Elasticsearch connectors work
Drift
- Integration surface
- REST API
- Authentication
- OAuth 2.0 via apps registered on the Drift developer platform
- Change detection
- Webhook events for new conversations, messages, and contact changes; polling for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Elasticsearch
- Integration surface
- REST API (JSON over HTTP)
- Authentication
- API keys or basic authentication; Elastic Cloud also issues service account tokens
- Change detection
- Polling on timestamp or sequence fields; Elasticsearch does not expose a native change feed or webhooks
- Capabilities
- read · write
- Rate limits
- No fixed request quota; throughput is bounded by cluster sizing, thread pools, and bulk queue capacity
How it works
How to connect Drift to Elasticsearch — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Drift and Elasticsearch with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Drift
connected
Elasticsearch
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Drift and Elasticsearch objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Drift ⇄ ElasticsearchCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Drift ElasticsearchCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Drift and Elasticsearch integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Drift and Elasticsearch: authenticate both systems, choose the objects to sync (such as Drift's Contacts and Conversations), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Drift and Elasticsearch records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Drift and Elasticsearch connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Drift–Elasticsearch integration in-house.
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Yes — Stacksync ships production-grade connectors for both Drift and Elasticsearch. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Drift: Webhook events for new conversations, messages, and contact changes; polling for backfills. On Elasticsearch: Polling on timestamp or sequence fields; Elasticsearch does not expose a native change feed or webhooks. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Drift side: Meetings, Contacts, Conversations, Messages, plus custom fields where Drift exposes them. On the Elasticsearch side: Indices, Documents, Index mappings, Aliases. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Drift and Elasticsearch.
Popular · 8 of 386
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No integrations match .
