Two-way sync
Changes in DealCloud or Microsoft Dynamics 365 instantly reflect in both systems. No stale data, no manual imports.
Keep DealCloud and Microsoft Dynamics 365 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft Dynamics 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Cases (Incidents), Quotes, Orders & Invoices, Products, Activities in Microsoft Dynamics 365 to Company, Contact, Fund, Investment in DealCloud with bi-directional, real-time sync. Activity and record changes in Microsoft Dynamics 365 update the matching contact or account in DealCloud, and CRM data flows the other way wherever Microsoft Dynamics 365 can store and use it.
Tickets and conversations attach to the right contact and account in DealCloud, so sales sees open issues before the next call.
Enriched fields land directly on records in DealCloud, and refreshes keep them from going stale.
Charges, refunds, and subscription changes appear on the account in DealCloud, so revenue context lives with the relationship.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| DealCloud objects | Microsoft Dynamics 365 objects | How this pairing syncs | |
|---|---|---|---|
| Contact Synced with incremental and full sync. | Contacts Person records kept consistent with marketing, support, and data-warehouse copies. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Activity Synced with incremental and full sync. | Activities Emails, calls, and tasks captured for engagement analytics. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Fund Synced with incremental and full sync. | Leads Inbound records enriched and routed from external sources into sales queues. | Fund is specific to DealCloud and Leads to Microsoft Dynamics 365 — each maps to any object or custom field on the other side. | |
| Investment Synced with incremental and full sync. | Opportunities Pipeline records synced with forecasting, CPQ, and billing systems. | Investment is specific to DealCloud and Opportunities to Microsoft Dynamics 365 — each maps to any object or custom field on the other side. | |
| Relationship Synced with incremental and full sync. | Cases (Incidents) Support records shared with ticketing tools and product databases. | Relationship is specific to DealCloud and Cases (Incidents) to Microsoft Dynamics 365 — each maps to any object or custom field on the other side. | |
| Task Synced with incremental and full sync. | Quotes, Orders & Invoices Transaction documents reconciled with the ERP or billing source of truth. | Task is specific to DealCloud and Quotes, Orders & Invoices to Microsoft Dynamics 365 — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls DealCloud for changes on an incremental schedule, reading only records changed since the previous pass. Incremental via each entry's last-modified timestamp.
DeliveryEach detected change is written to Microsoft Dynamics 365 through its API, with automatic retries and rate-limit backoff.
DetectionMicrosoft Dynamics 365 pushes changes as they happen — webhook events backed by change data capture. Change data capture (CDC) via the Dynamics 365 Change Tracking feature.
DeliveryEach detected change is written to DealCloud through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every DealCloud–Microsoft Dynamics 365 connection.
Changes in DealCloud or Microsoft Dynamics 365 instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever DealCloud or Microsoft Dynamics 365 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single DealCloud or Microsoft Dynamics 365 record.
Track your DealCloud ⇄ Microsoft Dynamics 365 sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between DealCloud and Microsoft Dynamics 365.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate DealCloud and Microsoft Dynamics 365 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the DealCloud and Microsoft Dynamics 365 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between DealCloud and Microsoft Dynamics 365: authenticate both systems, choose the objects to sync (such as DealCloud's Contact and Activity), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Microsoft Dynamics 365 side: Cases (Incidents), Quotes, Orders & Invoices, Products, Activities, plus custom fields where Microsoft Dynamics 365 exposes them. On the DealCloud side: Company, Contact, Fund, Investment. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for DealCloud and Microsoft Dynamics 365: Where Microsoft Dynamics 365 handles support or shared inboxes; Where Microsoft Dynamics 365 supplies contact or company data; Where Microsoft Dynamics 365 processes payments. Tickets and conversations attach to the right contact and account in DealCloud, so sales sees open issues before the next call.
DealCloud: REST API (DealCloud Data API v2). Authentication: OAuth 2.0 client-credentials; a DealCloud administrator generates a client ID and secret in the DealCloud admin API settings and grants Stacksync the required scopes. Microsoft Dynamics 365: REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface. Authentication: Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities). Stacksync manages authentication, retries, and rate limits on both sides.
Microsoft Dynamics 365: Authorization may be blocked by a 'Need admin approval for this app' screen requiring a Microsoft directory admin to grant consent to the Stacksync app before syncing can begin. DealCloud: DealCloud's data model is fully configurable: each firm defines its own entry types (objects) and fields, so syncs map to a firm-specific schema rather than a fixed one. Stacksync's field mapping accounts for these differences between DealCloud and Microsoft Dynamics 365 without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 392 integrations available for DealCloud and Microsoft Dynamics 365.