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Datadog to Smartsheet integration — real-time, two-way sync

Keep Datadog and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Datadog and Smartsheet

Connect the tickets, records, and events in Smartsheet to the systems engineering runs in Datadog, kept current in real time and in both directions.

Smartsheet is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Datadog is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Discussions and Comments, Users and Groups, Sheets, Rows in Smartsheet with Monitors, Logs, Events, Dashboards in Datadog field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Write records from a CRM or ERP into Smartsheet Rows so ops teams manage intake and status in a grid, then push status Cells back to the source.
  • 02 Pull Reports and Sheets into a warehouse for cross-project reporting and dashboards without manual CSV exports.
  • 03 Sync Monitors and their alert state into Postgres so reliability teams query alert history and noisy-monitor trends in SQL.
  • 04 Provision and update Datadog Monitors from a config database or Git so alert definitions stay consistent across teams and environments.

Common sync patterns

Where Datadog moves messages between services: activity lands on the stream

Records created or changed in Smartsheet publish to the queue or topic in Datadog as they happen, so downstream services react to real events rather than polling for them.

Where Datadog is the directory or identity source: one set of users

People and accounts in Smartsheet stay matched to the users in Datadog, so access, provisioning, and org changes propagate instead of being keyed in twice.

Where Datadog watches operations: live volumes for visibility

Open items, throughput, and error counts from Smartsheet replicate into Datadog, so the operational view reflects what is actually happening in the business.

What you can sync between Datadog and Smartsheet

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Datadog objects Smartsheet objects How this pairing syncs
Metrics Time-series metrics queried in aggregate windows through the query API and submitted via POST /api/v1/series; individual raw points cannot be extracted beyond retention. Columns Define sheet schema and cell type (TEXT_NUMBER, DATE, CONTACT_LIST, PICKLIST, CHECKBOX); read via the API so field mappings can be generated. Metrics is specific to Datadog and Columns to Smartsheet — each maps to any object or custom field on the other side.
Incidents Incident records from the v2 Incidents API with full CRUD, including status and timeline fields; landed in a database for MTTR reporting or created and updated from an external incident workflow. Cells Row-by-column values; writes must match the column type and no single cell can exceed 4,000 characters. Incidents is specific to Datadog and Cells to Smartsheet — each maps to any object or custom field on the other side.
Service Level Objectives SLO definitions and status history via the v1 SLO API with full CRUD; read out for reliability and error-budget reporting, or provisioned and updated from a reliability config. Reports Read-only roll-ups spanning multiple sheets; pulled into a warehouse for cross-sheet reporting, capped at 50,000 rows. Service Level Objectives is specific to Datadog and Reports to Smartsheet — each maps to any object or custom field on the other side.
Hosts Infrastructure host inventory with tags and metadata from the v1 host list API; loaded into a CMDB or warehouse for asset tracking, and hosts can be muted or unmuted via the API. Attachments Files linked to rows or sheets; posting one carries a 10x rate cost, so bulk file sync is throttled to 30 per minute. Hosts is specific to Datadog and Attachments to Smartsheet — each maps to any object or custom field on the other side.
Monitors Alert definitions with query, thresholds, and current state via the v1 Monitors API, which supports full create, update, and delete; Stacksync reads alert state into a warehouse or provisions and updates monitors from a config source. Discussions and Comments Threaded comments on rows and sheets; read out to sync collaboration history or activity into another system. Monitors is specific to Datadog and Discussions and Comments to Smartsheet — each maps to any object or custom field on the other side.
Logs Log events searched via the v2 Logs search endpoint by time window and submittable through the log intake API; commonly streamed to a warehouse for retention beyond Datadog's storage period. Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. Logs is specific to Datadog and Users and Groups to Smartsheet — each maps to any object or custom field on the other side.

How changes propagate between Datadog and Smartsheet

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Datadog Smartsheet Sub-second propagation

DetectionDatadog notifies Stacksync of record changes through webhook events. Polling with time-windowed search queries on Logs and Events (timestamp cursor).

DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.

Smartsheet Datadog Sub-second propagation

DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.

DeliveryEach detected change is written to Datadog through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Datadog: Per-endpoint limits return HTTP 429 with X-RateLimit-Limit/-Remaining/-Period/-Reset headers. Log ingestion and metric submission are not rate limited; search endpoints such as Logs and Events queries carry quotas that Datadog Support can raise.
  • Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Datadog ⇄ Smartsheet

Connect Datadog and Smartsheet for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Datadog–Smartsheet connection.

Real-time

Two-way sync

Changes in Datadog or Smartsheet instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Datadog or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Datadog or Smartsheet record.

Observability

Monitoring

Track your Datadog ⇄ Smartsheet sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Datadog and Smartsheet.

How the Datadog and Smartsheet connectors work

Datadog

Integration surface
REST API (v1 and v2)
Authentication
API key (DD-API-KEY) plus an Application key (DD-APPLICATION-KEY) sent as request headers; application keys are tied to the creating user and inherit that user's permissions and authorization scopes.
Change detection
Polling with time-windowed search queries on Logs and Events (timestamp cursor); monitor alerts can also push via the Webhooks notification integration. No modified-date CDC on mutable objects.
Capabilities
read · write · webhooks
Rate limits
Per-endpoint limits return HTTP 429 with X-RateLimit-Limit/-Remaining/-Period/-Reset headers. Log ingestion and metric submission are not rate limited; search endpoints such as Logs and Events queries carry quotas that Datadog Support can raise.

Smartsheet

Integration surface
REST API (v2.0)
Authentication
OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
Change detection
Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
Capabilities
read · write · webhooks
Rate limits
300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works

How to connect Datadog to Smartsheet — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Datadog and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Datadog connected
    Smartsheet connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Datadog and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Datadog ⇄ Smartsheet
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Datadog Smartsheet
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Datadog and Smartsheet integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
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ISO 27001
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for Datadog and Smartsheet.

Popular · 8 of 390
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