Real-time
Two-way sync
Changes in ConnectWise or Seismic instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
ConnectWise to Seismic integration — real-time, two-way sync
Keep ConnectWise and Seismic in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect ConnectWise and Seismic
Sync what happens in ConnectWise with the customer records in Seismic, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever ConnectWise holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Members, Activities, Companies, Contacts in ConnectWise to Teamsites, LiveSend Links, Digital Sales Rooms, Reporting Activities in Seismic with bi-directional, real-time sync. Activity and record changes in ConnectWise update the matching contact or account in Seismic, and CRM data flows the other way wherever ConnectWise can store and use it.
Common use cases
- 01 Push closed-won opportunities from the CRM into ConnectWise to kick off agreements and onboarding projects.
- 02 Reconcile ConnectWise invoices and agreements against the accounting system to catch billing gaps.
- 03 Provision and deactivate Seismic Users and User Groups from an HRIS or IdP so content access mirrors joiner, mover, and leaver changes.
- 04 Extract content-interaction and LiveSend engagement from the Reporting API v2 into a warehouse to tie asset views to CRM Opportunities.
Common sync patterns
Where ConnectWise processes payments
Charges, refunds, and subscription changes appear on the account in Seismic, so revenue context lives with the relationship.
Where ConnectWise can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Seismic sync into ConnectWise, so people working there have the context without switching tools.
Where ConnectWise handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Seismic, so sales sees open issues before the next call.
What you can sync between ConnectWise and Seismic
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| ConnectWise objects | Seismic objects | How this pairing syncs | |
|---|---|---|---|
| Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. | User Groups Group definitions and membership that govern content access; synced from an IdP or HRIS to keep permissions current. | Opportunities is specific to ConnectWise and User Groups to Seismic — each maps to any object or custom field on the other side. | |
| Agreements Recurring contracts and managed-service agreements used for billing reconciliation. | Teamsites Tenant-scoped workspace partitions organizing Library content, permissions, and config; scoped by teamSiteId on most content calls. | Agreements is specific to ConnectWise and Teamsites to Seismic — each maps to any object or custom field on the other side. | |
| Projects Project and phase records synced for delivery tracking outside the PSA. | LiveSend Links Trackable content-share links created via the engagement API; their open and view engagement is read back through Reporting. | Projects is specific to ConnectWise and LiveSend Links to Seismic — each maps to any object or custom field on the other side. | |
| Time Entries Logged technician time, often exported for payroll and invoicing checks. | Digital Sales Rooms Buyer-facing microsites (DSRs); lifecycle and content-change events surface via webhooks, currently marked Early Access. | Time Entries is specific to ConnectWise and Digital Sales Rooms to Seismic — each maps to any object or custom field on the other side. | |
| Invoices Billing records reconciled against accounting systems. | Reporting Activities Content-interaction, engagement, and usage analytics extracted read-only through the ETL-oriented Reporting API v2 for a warehouse. | Invoices is specific to ConnectWise and Reporting Activities to Seismic — each maps to any object or custom field on the other side. | |
| Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. | Library Content Documents, decks, and assets stored in teamsites; created, moved, and retrieved via the Content Management API, each with a contentId. | Configurations is specific to ConnectWise and Library Content to Seismic — each maps to any object or custom field on the other side. |
How changes propagate between ConnectWise and Seismic
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
ConnectWise Seismic Sub-second propagation
DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.
DeliveryEach detected change is written to Seismic through its API, with automatic retries and rate-limit backoff.
Seismic ConnectWise Sub-second propagation
DetectionSeismic notifies Stacksync of record changes through webhook events. Webhooks for content, version, user, group, workflow, DSR, and LiveSend events.
DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- ConnectWise: Subject to the platform's API rate limits per company and integration.
- Seismic: Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers.
What ships with ConnectWise ⇄ Seismic
Connect ConnectWise and Seismic for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Seismic connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever ConnectWise or Seismic data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single ConnectWise or Seismic record.
Observability
Monitoring
Track your ConnectWise ⇄ Seismic sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between ConnectWise and Seismic.
How the ConnectWise and Seismic connectors work
ConnectWise
- Integration surface
- REST API
- Authentication
- Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
- Change detection
- Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits per company and integration
Seismic
- Integration surface
- REST Integration APIs and Reporting API v2
- Authentication
- OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows
- Change detection
- Webhooks for content, version, user, group, workflow, DSR, and LiveSend events; the Reporting API v2 is polled for batch historical extracts (ETL-oriented, not high-frequency)
- Capabilities
- read · write · webhooks
- Rate limits
- Tiered per-endpoint limits over a rolling 60-second window; exceeding returns HTTP 429, with X-Seismic-Remaining-Calls and X-Seismic-Total-Calls headers
How it works
How to connect ConnectWise to Seismic — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate ConnectWise and Seismic with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
ConnectWise
connected
Seismic
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the ConnectWise and Seismic objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · ConnectWise ⇄ SeismicCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
ConnectWise SeismicCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
ConnectWise and Seismic integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between ConnectWise and Seismic: authenticate both systems, choose the objects to sync (such as ConnectWise's Opportunities and Agreements), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for ConnectWise and Seismic: Where ConnectWise processes payments; Where ConnectWise can store CRM context: fields kept current; Where ConnectWise handles support or shared inboxes. Charges, refunds, and subscription changes appear on the account in Seismic, so revenue context lives with the relationship.
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ConnectWise: REST API. Authentication: Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication. Seismic: REST Integration APIs and Reporting API v2. Authentication: OAuth 2.0 / OpenID Connect; Bearer token in the Authorization header, via Authorization Code (user context) or client-credentials app-only flows. Stacksync manages authentication, retries, and rate limits on both sides.
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ConnectWise: Callbacks let integrations subscribe to create, update, and delete events on specific record types instead of polling. Seismic: Webhook events are tenant-scoped and can be filtered by attributes like contentId, teamSiteId, tenantId, and format using JSONPath or regex expressions. Stacksync's field mapping accounts for these differences between ConnectWise and Seismic without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means ConnectWise and Seismic records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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