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Business productivity ⇄ Human resources

ConnectWise to Oracle Fusion Cloud HCM integration — real-time, two-way sync

Keep ConnectWise and Oracle Fusion Cloud HCM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect ConnectWise and Oracle Fusion Cloud HCM

Keep the people, teams, and status that ConnectWise and Oracle Fusion Cloud HCM share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in ConnectWise keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Oracle Fusion Cloud HCM is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Service Tickets, Opportunities, Agreements, Projects in ConnectWise with Grades and Salaries, Absences (workerAbsenceEntries), Workers (publicWorkers), Assignments in Oracle Fusion Cloud HCM bi-directionally and in real time. A person added, moved, or offboarded in Oracle Fusion Cloud HCM creates or updates the matching user in ConnectWise within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where ConnectWise captures details of its own, such as a corrected contact or a login identity, those can flow back to Oracle Fusion Cloud HCM in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Keep configuration (asset) records aligned with an external CMDB or RMM tool.
  • 02 Sync time entries to payroll or BI tools for utilization analysis across technicians.
  • 03 Keep Positions and Departments aligned between Oracle HCM and a finance/ERP system so cost centers and reporting structures match.
  • 04 Sync Absences (workerAbsenceEntries) into a scheduling or workforce-management database for coverage planning.

Common sync patterns

Org and team structure kept current

Department, team, and reporting-line changes from Oracle Fusion Cloud HCM keep the groups, queues, or projects in ConnectWise assigned to the right people.

Where ConnectWise routes or assigns work by person: assignments follow the org

When someone changes teams or managers in Oracle Fusion Cloud HCM, the queues, ownership, or approvals in ConnectWise update to match, so work reaches whoever holds the role now.

Onboarding: access ready on day one

A new hire recorded in Oracle Fusion Cloud HCM creates the matching user in ConnectWise with the right team and manager already set, so people can start working without waiting on a provisioning ticket.

What you can sync between ConnectWise and Oracle Fusion Cloud HCM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ConnectWise objects Oracle Fusion Cloud HCM objects How this pairing syncs
Invoices Billing records reconciled against accounting systems. Locations Physical work locations referenced by assignments; synced so downstream provisioning and directory tools resolve the same location codes. Invoices is specific to ConnectWise and Locations to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.
Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. Grades and Salaries Grade, grade-rate, and worker compensation records; usually read out for compensation and headcount analytics, and written back for corrections. Configurations is specific to ConnectWise and Grades and Salaries to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.
Members Internal users and technicians referenced by tickets and time entries. Absences (workerAbsenceEntries) Time-off and leave entries; synced into scheduling or workforce-management databases for coverage planning. Members is specific to ConnectWise and Absences (workerAbsenceEntries) to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.
Activities Sales and service activity records synced for engagement reporting. Workers (publicWorkers) Person master with personNumber, names, national IDs, and work relationships; synced two-way via the /workers resource, which replaced the desupported /emps resource. Activities is specific to ConnectWise and Workers (publicWorkers) to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.
Companies Client and prospect account records that anchor most other PSA data in a sync. Assignments Child of a worker's work relationship carrying job, position, department, location, grade, and manager; effective-dated, so writes go through PATCH with an effective date. Companies is specific to ConnectWise and Assignments to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.
Contacts People attached to companies, commonly synced against CRM contact records. Jobs Job catalog reference data; commonly read out to align titles and job codes in a warehouse or written to keep downstream systems consistent. Contacts is specific to ConnectWise and Jobs to Oracle Fusion Cloud HCM — each maps to any object or custom field on the other side.

How changes propagate between ConnectWise and Oracle Fusion Cloud HCM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

ConnectWise Oracle Fusion Cloud HCM Sub-second propagation

DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.

DeliveryEach detected change is written to Oracle Fusion Cloud HCM through its API, with automatic retries and rate-limit backoff.

Oracle Fusion Cloud HCM ConnectWise Sub-second propagation

DetectionChanges in Oracle Fusion Cloud HCM are captured at the source via change data capture — no polling loop against its API. Atom feeds expose changes-only feeds for key events (new hire, termination, assignment change).

DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • ConnectWise: Subject to the platform's API rate limits per company and integration.
  • Oracle Fusion Cloud HCM: Oracle publishes no fixed per-tenant REST rate limit; pages are capped via limit/offset and Oracle recommends client-side throttling, backoff, and using HDL for mass loads rather than transactional REST.
What ships with ConnectWise ⇄ Oracle Fusion Cloud HCM

Connect ConnectWise and Oracle Fusion Cloud HCM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Oracle Fusion Cloud HCM connection.

Real-time

Two-way sync

Changes in ConnectWise or Oracle Fusion Cloud HCM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ConnectWise or Oracle Fusion Cloud HCM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ConnectWise or Oracle Fusion Cloud HCM record.

Observability

Monitoring

Track your ConnectWise ⇄ Oracle Fusion Cloud HCM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ConnectWise and Oracle Fusion Cloud HCM.

How the ConnectWise and Oracle Fusion Cloud HCM connectors work

ConnectWise

Integration surface
REST API
Authentication
Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
Change detection
Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits per company and integration

Oracle Fusion Cloud HCM

Integration surface
REST API (/hcmRestApi/resources), Atom feeds, and HCM Data Loader (HDL) for bulk
Authentication
OAuth 2.0 bearer tokens via Oracle Identity Cloud Service (IDCS/IAM); HTTP Basic and SAML/JWT bearer over SSL are also accepted, enforced by Oracle Web Services Manager (OWSM)
Change detection
Atom feeds expose changes-only feeds for key events (new hire, termination, assignment change); REST q= filters on LastUpdateDate and HCM Extract in incremental mode cover broader deltas
Capabilities
read · write · CDC
Rate limits
Oracle publishes no fixed per-tenant REST rate limit; pages are capped via limit/offset and Oracle recommends client-side throttling, backoff, and using HDL for mass loads rather than transactional REST.
How it works

How to connect ConnectWise to Oracle Fusion Cloud HCM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ConnectWise and Oracle Fusion Cloud HCM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ConnectWise connected
    Oracle Fusion Cloud HCM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ConnectWise and Oracle Fusion Cloud HCM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ConnectWise ⇄ Oracle Fusion Cloud HCM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ConnectWise Oracle Fusion Cloud HCM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

ConnectWise and Oracle Fusion Cloud HCM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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ISO 27001
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CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 498 integrations available for ConnectWise and Oracle Fusion Cloud HCM.

Popular · 8 of 498
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