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ConnectWise to Ldap integration — real-time, two-way sync

Keep ConnectWise and Ldap in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect ConnectWise and Ldap

Connect the tickets, records, and events in ConnectWise to the systems engineering runs in Ldap, kept current in real time and in both directions.

ConnectWise is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Ldap is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Projects, Time Entries, Invoices, Configurations in ConnectWise with Organizational units (ou), Attributes, Operational attributes, Schema (subschema subentry) in Ldap field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Keep configuration (asset) records aligned with an external CMDB or RMM tool.
  • 02 Sync time entries to payroll or BI tools for utilization analysis across technicians.
  • 03 Keep group member and uniqueMember attributes aligned with application entitlement tables so directory access reflects the right teams as they change.
  • 04 Two-way sync person and group entries between an LDAP directory (OpenLDAP or AD DS) and an HRIS or Postgres so joiners, movers, and leavers provision and deprovision automatically.

Common sync patterns

Where Ldap watches operations: live volumes for visibility

Open items, throughput, and error counts from ConnectWise replicate into Ldap, so the operational view reflects what is actually happening in the business.

One shared record across both systems

Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.

Where Ldap tracks engineering work: requests become issues

A ticket or request raised in ConnectWise opens or updates a matching issue in Ldap, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.

What you can sync between ConnectWise and Ldap

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ConnectWise objects Ldap objects How this pairing syncs
Projects Project and phase records synced for delivery tracking outside the PSA. Person entries (inetOrgPerson / user) People held under objectClasses such as inetOrgPerson, person, or Active Directory user; synced two-way to create accounts and update attributes like mail, cn, and telephoneNumber. Projects is specific to ConnectWise and Person entries (inetOrgPerson / user) to Ldap — each maps to any object or custom field on the other side.
Time Entries Logged technician time, often exported for payroll and invoicing checks. Groups (groupOfNames / posixGroup) Group entries whose member or uniqueMember attributes list DNs; synced two-way to add and remove membership as teams and entitlements change. Time Entries is specific to ConnectWise and Groups (groupOfNames / posixGroup) to Ldap — each maps to any object or custom field on the other side.
Invoices Billing records reconciled against accounting systems. Organizational units (ou) Container entries that structure the DIT and scope which subtree a sync reads or writes; used to limit a sync to a branch such as ou=People,dc=corp,dc=com. Invoices is specific to ConnectWise and Organizational units (ou) to Ldap — each maps to any object or custom field on the other side.
Configurations Managed devices and assets tied to companies, useful for asset inventory syncs. Attributes The typed name/value pairs on each entry (cn, mail, memberOf, objectClass); the schema defines which attributes each objectClass allows, and mappings are built per attribute. Configurations is specific to ConnectWise and Attributes to Ldap — each maps to any object or custom field on the other side.
Members Internal users and technicians referenced by tickets and time entries. Operational attributes Server-maintained metadata such as modifyTimestamp, createTimestamp, entryUUID, entryCSN, and uSNChanged; read to drive incremental polling and to key entries stably across syncs. Members is specific to ConnectWise and Operational attributes to Ldap — each maps to any object or custom field on the other side.
Activities Sales and service activity records synced for engagement reporting. Schema (subschema subentry) The objectClass and attribute-type definitions the server exposes; read to validate that written attributes exist and are single- or multi-valued as expected. Activities is specific to ConnectWise and Schema (subschema subentry) to Ldap — each maps to any object or custom field on the other side.

How changes propagate between ConnectWise and Ldap

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

ConnectWise Ldap Sub-second propagation

DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.

DeliveryEach detected change is written to Ldap through its API, with automatic retries and rate-limit backoff.

Ldap ConnectWise Interval-based propagation

DetectionStacksync polls Ldap for changes on an incremental schedule, reading only records changed since the previous pass. No universal native change feed.

DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • ConnectWise: Subject to the platform's API rate limits per company and integration.
  • Ldap: LDAP defines no request quota; throughput is bounded by the server's sizelimit and timelimit administrative limits, connection and thread caps, and the CPU/IO it shares with live authentication traffic, so large syncs can contend with production lookups and must page results.
What ships with ConnectWise ⇄ Ldap

Connect ConnectWise and Ldap for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Ldap connection.

Real-time

Two-way sync

Changes in ConnectWise or Ldap instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ConnectWise or Ldap data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ConnectWise or Ldap record.

Observability

Monitoring

Track your ConnectWise ⇄ Ldap sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ConnectWise and Ldap.

How the ConnectWise and Ldap connectors work

ConnectWise

Integration surface
REST API
Authentication
Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
Change detection
Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits per company and integration

Ldap

Integration surface
LDAPv3 protocol (RFC 4511) over TCP, typically LDAPS on port 636 or StartTLS on 389; reaches any LDAPv3 directory server - OpenLDAP, Microsoft Active Directory, 389 Directory Server, Oracle Unified Directory, PingDS/ForgeRock, NetIQ eDirectory, Apache Directory.
Authentication
A bind DN and password (simple bind), typically over TLS, using a service account with rights to the target subtree. SASL mechanisms - GSSAPI/Kerberos, DIGEST-MD5, or EXTERNAL with a client certificate - are available where the server supports them.
Change detection
No universal native change feed. Incremental sync polls the modifyTimestamp operational attribute (or entryCSN / uSNChanged on servers that expose them) for entries changed since the last cursor; detecting deletes needs a server changelog or tombstones because a plain search cannot see removed entries. Some servers add Persistent Search or RFC 4533 content-sync (syncrepl), but that support is server-specific. No webhooks.
Capabilities
read · write
Rate limits
LDAP defines no request quota; throughput is bounded by the server's sizelimit and timelimit administrative limits, connection and thread caps, and the CPU/IO it shares with live authentication traffic, so large syncs can contend with production lookups and must page results.
How it works

How to connect ConnectWise to Ldap — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ConnectWise and Ldap with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ConnectWise connected
    Ldap connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ConnectWise and Ldap objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ConnectWise ⇄ Ldap
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ConnectWise Ldap
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

ConnectWise and Ldap integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 378 integrations available for ConnectWise and Ldap.

Popular · 7 of 378
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