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Data warehouse ⇄ CRM

Cloudera Data Platform to Gong integration — real-time, two-way sync

Keep Cloudera Data Platform and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cloudera Data Platform and Gong

Sync Gong into Cloudera Data Platform continuously and push warehouse results back onto CRM records, one two-way connection instead of two pipelines.

The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.

Stacksync does both with one connection. CRM Objects, Library, Data Privacy (Erasure), Calls from Gong land in Cloudera Data Platform as live tables, updated within seconds, and columns computed in Cloudera Data Platform write back to fields in Gong. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.

Common use cases

  • 01 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 02 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
  • 03 Consolidate tables from on-prem and cloud CDP environments into a single cloud warehouse target.
  • 04 Sync curated CDP tables into an operational Postgres so applications query a low-latency copy instead of hitting the cluster.

Common sync patterns

CRM analytics on live data

Accounts, contacts, and activity from Gong are queryable in Cloudera Data Platform moments after they change, so dashboards stop lagging the reality they describe.

Scores and segments back on the record

Lead scores, churn risk, or usage segments computed in Cloudera Data Platform appear as fields in Gong, where the people working accounts actually see them.

A single customer view

Join Gong's relationship data with billing, product, and support data in Cloudera Data Platform to build the customer picture the CRM alone cannot hold.

What you can sync between Cloudera Data Platform and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cloudera Data Platform objects Gong objects How this pairing syncs
Databases Logical namespaces in the shared Hive Metastore that group tables for access control and syncs. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Databases is specific to Cloudera Data Platform and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Hive tables Warehouse tables queried over JDBC/ODBC; classic managed tables are append-oriented. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Hive tables is specific to Cloudera Data Platform and CRM Objects to Gong — each maps to any object or custom field on the other side.
Impala tables The same metastore tables served through Impala for lower-latency SQL reads. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Impala tables is specific to Cloudera Data Platform and Library to Gong — each maps to any object or custom field on the other side.
Kudu tables Storage engine tables that support row-level inserts, updates, and deletes. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Kudu tables is specific to Cloudera Data Platform and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Iceberg tables Open table format tables in newer CDP versions, with snapshot metadata usable for incremental reads. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Iceberg tables is specific to Cloudera Data Platform and Calls to Gong — each maps to any object or custom field on the other side.
Views SQL views that can present curated, sync-ready projections of raw lake data. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Views is specific to Cloudera Data Platform and Transcripts to Gong — each maps to any object or custom field on the other side.

How changes propagate between Cloudera Data Platform and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cloudera Data Platform Gong Interval-based propagation

DetectionStacksync polls Cloudera Data Platform for changes on an incremental schedule, reading only records changed since the previous pass. Polling via SQL on timestamp or partition columns.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Cloudera Data Platform Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to Cloudera Data Platform as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Cloudera Data Platform: Constrained by cluster capacity and admission control rather than API rate limits.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Cloudera Data Platform ⇄ Gong

Connect Cloudera Data Platform and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cloudera Data Platform–Gong connection.

Real-time

Two-way sync

Changes in Cloudera Data Platform or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cloudera Data Platform or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cloudera Data Platform or Gong record.

Observability

Monitoring

Track your Cloudera Data Platform ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cloudera Data Platform and Gong.

How the Cloudera Data Platform and Gong connectors work

Cloudera Data Platform

Integration surface
JDBC/ODBC over Hive and Impala SQL endpoints, plus REST management APIs
Authentication
Kerberos, LDAP, or workload user credentials, often brokered through the Knox gateway
Change detection
Polling via SQL on timestamp or partition columns; no consumer-facing change feed
Capabilities
read · write
Rate limits
Constrained by cluster capacity and admission control rather than API rate limits

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Cloudera Data Platform to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cloudera Data Platform and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cloudera Data Platform connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cloudera Data Platform and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cloudera Data Platform ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cloudera Data Platform Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cloudera Data Platform and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 459 integrations available for Cloudera Data Platform and Gong.

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