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CRM ⇄ Security and identity

Close to Jumpcloud integration — real-time, two-way sync

Keep Close and Jumpcloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Close and Jumpcloud

Keep the people Close and Jumpcloud both track in agreement in real time: the internal users who own records in Close, and the customer login accounts in Jumpcloud.

A CRM and an identity system usually describe different populations. Close tracks customers, contacts, and the deals in motion; Jumpcloud governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Close are the same employees Jumpcloud provisions and disables, and when Jumpcloud also runs the login accounts for your product, the customers in Close are the same users Jumpcloud authenticates. Left unconnected, a departure in Jumpcloud leaves stale ownership sitting in Close, and a signup in Jumpcloud never reaches the account it belongs to.

Stacksync syncs Contacts, Opportunities, Activities, Tasks in Close with Directory Insights events, System Users (Users), User Groups, Systems (devices) in Jumpcloud in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.

Common use cases

  • 01 Sync Close leads and opportunities into Postgres or a warehouse for pipeline reporting outside Close's built-in reports.
  • 02 Two-way sync between Close and a billing or ERP system so closed-won opportunities create customers and invoices automatically.
  • 03 Read Systems and System Group memberships into a database for device inventory, patch reporting, and conditional-access analysis.
  • 04 Drive Application and Policy assignments from HR attributes or entitlement tables so SSO access and device policies change the moment a role does.

Common sync patterns

Where Jumpcloud governs your workforce: CRM users kept current

New employees in Jumpcloud become active users in Close with the right role, and group or department changes update their access and team, so the CRM's user list matches the directory without an admin re-keying it.

Deactivation and record hand-off

When someone is disabled in Jumpcloud, the matching user in Close is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.

Where Jumpcloud runs customer login accounts: identity on the customer record

Signup, account status, multi-factor enrollment, and last-login from Jumpcloud land on the matching contact or account in Close, so go-to-market teams see who has actually activated and who has gone dormant.

What you can sync between Close and Jumpcloud

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Close objects Jumpcloud objects How this pairing syncs
Opportunities Deal records with value, confidence, and status; commonly synced to reporting and billing systems. System Groups Device groups used to scope policies, commands, and access; full CRUD via v2 /systemgroups, with systems bound and unbound through association endpoints. Opportunities is specific to Close and System Groups to Jumpcloud — each maps to any object or custom field on the other side.
Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. Applications (SSO) SAML and OIDC SSO app configs; read via v2 /applications and their user/group assignments created and removed to control who can reach each connected app. Activities is specific to Close and Applications (SSO) to Jumpcloud — each maps to any object or custom field on the other side.
Tasks Follow-up items assigned to users; synced for workload and SLA reporting. Policies Device configuration and MDM policies; read, created from templates, and updated via v2 /policies, then bound to systems and system groups to enforce settings across the fleet. Tasks is specific to Close and Policies to Jumpcloud — each maps to any object or custom field on the other side.
Custom Activities User-defined activity types with their own custom fields, mapped like standard activities. Commands Scripts and commands run on managed systems; full CRUD via v1 /commands, then triggered on target systems and groups for automation and remediation. Custom Activities is specific to Close and Commands to Jumpcloud — each maps to any object or custom field on the other side.
Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. Directory Insights events Audit stream of logins and admin actions across SSO, LDAP, RADIUS, systems, and MDM; read-only, queried by POST and used as the change feed and SIEM source. Custom Fields is specific to Close and Directory Insights events to Jumpcloud — each maps to any object or custom field on the other side.
Users Sales reps referenced as owners on leads, opportunities, and activities. System Users (Users) Directory user accounts (email, username, attributes, status, MFA, group and app bindings); full CRUD via the v1 /systemusers API - create, update, activate or suspend, and delete to match an HR or identity source. Users is specific to Close and System Users (Users) to Jumpcloud — each maps to any object or custom field on the other side.

How changes propagate between Close and Jumpcloud

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Close Jumpcloud Sub-second propagation

DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.

DeliveryEach detected change is written to Jumpcloud through its API, with automatic retries and rate-limit backoff.

Jumpcloud Close Sub-second propagation

DetectionJumpcloud notifies Stacksync of record changes through webhook events. No database-style change log.

DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Close: Subject to per-endpoint rate limits communicated in response headers.
  • Jumpcloud: JumpCloud rate-limits API requests and returns HTTP 429 (Rate limit exceeded) when a client sends requests too quickly; its guidance is to back off and retry at a lower rate. Specific per-minute ceilings are not published, and the Directory Insights API is metered separately. Webhook deliveries are retried three times with exponential backoff on 5xx, 408, or 429 responses.
What ships with Close ⇄ Jumpcloud

Connect Close and Jumpcloud for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–Jumpcloud connection.

Real-time

Two-way sync

Changes in Close or Jumpcloud instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Close or Jumpcloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Close or Jumpcloud record.

Observability

Monitoring

Track your Close ⇄ Jumpcloud sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Close and Jumpcloud.

How the Close and Jumpcloud connectors work

Close

Integration surface
REST API
Authentication
API key (sent via HTTP Basic auth)
Change detection
Webhook subscriptions for record events, with polling on date_updated fields for backfills
Capabilities
read · write · webhooks
Rate limits
Subject to per-endpoint rate limits communicated in response headers

Jumpcloud

Integration surface
JumpCloud REST API - v1 (console.jumpcloud.com/api) for Systems, System Users, and Commands; v2 (/api/v2) for User Groups, System Groups, Applications, Policies, and resource associations; plus the Directory Insights API (api.jumpcloud.com/insights/directory/v1/events) and Webhook Channels for outbound events.
Authentication
Admin API key sent in the x-api-key header (keys are prefixed jca_, generated in the console with a 30-365 day expiry, and disabled for admins by default until enabled); an x-org-id header scopes calls to a single organization for MSP multi-tenant admins. System Context authorization (HMAC-signed) also exists for agent-run calls.
Change detection
No database-style change log. The Directory Insights API is queried by POST for login and admin events across SSO, LDAP, RADIUS, systems, MDM, and directory services - including the association_change event that records user-to-group and policy-to-device membership changes; Webhook Channels tied to Insights Rules POST JSON to a registered endpoint for near-real-time triggers.
Capabilities
read · write · webhooks
Rate limits
JumpCloud rate-limits API requests and returns HTTP 429 (Rate limit exceeded) when a client sends requests too quickly; its guidance is to back off and retry at a lower rate. Specific per-minute ceilings are not published, and the Directory Insights API is metered separately. Webhook deliveries are retried three times with exponential backoff on 5xx, 408, or 429 responses.
How it works

How to connect Close to Jumpcloud — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Close and Jumpcloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Close connected
    Jumpcloud connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Close and Jumpcloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Close ⇄ Jumpcloud
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Close Jumpcloud
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Close and Jumpcloud integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 527 integrations available for Close and Jumpcloud.

Popular · 8 of 527
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