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ERP ⇄ AI

Cin7 to Openai integration — real-time data sync

Keep Cin7 and Openai in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Cin7 and Openai

Ground Openai on the customers, suppliers, items, and transactions that live in Cin7, and write the classifications, scores, and extracted fields Openai produces back onto those records in real time.

Openai is a read-only source: Stacksync reads its data in real time and delivers it into Cin7, so Cin7 always reflects the current state of Openai — without exports, scripts, or schedulers.

An AI system does not keep customers, orders, or invoices the way an ERP does. What it keeps is derived: the vectors and metadata in a store, or the classifications, extracted fields, and generated text a model produces over records it was handed. Cin7 is where those source records actually live, across finance, operations, procurement, and inventory, and that data usually stays behind a strict API with many record types. Whatever Openai produces, whether a category, a risk flag, an extracted value, or an embedding, only earns its keep when it lands back on the record in Cin7 where the business is run.

Stacksync connects Audit logs, Models, Fine-tuning jobs, Files in Openai with Purchase orders, Contacts, Branches / locations, Stock adjustments and transfers in Cin7 and keeps the two sides in sync in real time. Purchase orders, Contacts, Branches / locations, Stock adjustments and transfers from Cin7 replicate into Openai continuously, so retrieval, classification, and reasoning run against current ERP records instead of last night's extract, and the fields Openai generates sync back onto the matching record in Cin7. Mapping is field-level, matching is on identifiers you choose, and Stacksync handles the ERP's API limits and schema drift, so there is no extraction pipeline to build or babysit.

Because every AI-side item carries the key of the record it came from, results always resolve to the right customer, supplier, or transaction. Openai reasons over the business as it actually is within seconds of a change, and the people running operations act on model output where they already work, without exporting a file or logging into a second system.

Common use cases

  • 01 Pull Administration Usage and Costs into a warehouse for FinOps chargeback, per-project budget tracking, and spend-tier planning.
  • 02 Mirror organization Projects, members, and service accounts into a database as an auditable access inventory for security reviews.
  • 03 Publish Cin7 inventory levels to storefronts, marketplaces, and a CRM so every channel quotes real availability.
  • 04 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.

Common sync patterns

One consistent identity across both systems

A customer, supplier, item, or transaction in Cin7 maps to the corresponding entry in Openai, so every AI result attaches to the right entity on both sides.

Document extraction round-trip

Purchase orders, invoices, or other documents flow from Cin7 into Openai for parsing or classification, and the structured result returns to the record it came from.

ERP records as live context

Customers, suppliers, items, and transactions from Cin7 replicate into Openai as they change, so search, retrieval, and reasoning run against current records rather than a periodic extract.

What you can sync between Cin7 and Openai

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Cin7 objects Openai objects How this pairing syncs
Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Audit logs Organization audit-log events (API-key changes, logins, project edits) from the Administration API; read for compliance and security monitoring. Stock adjustments and transfers is specific to Cin7 and Audit logs to Openai — each maps to any object or custom field on the other side.
Credit notes / returns Return documents synced so finance and support see the same refund state. Models Catalog of available base, snapshot, and fine-tuned models with owner and capabilities; read-only reference data used to resolve inference and fine-tuning targets. Credit notes / returns is specific to Cin7 and Models to Openai — each maps to any object or custom field on the other side.
Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Fine-tuning jobs Training jobs with status, base model, hyperparameters, trained-model name, and result files; status received by webhook or polled from queued through succeeded or failed. Products is specific to Cin7 and Fine-tuning jobs to Openai — each maps to any object or custom field on the other side.
Inventory levels Stock on hand by branch or location, published outward for availability. Files Uploaded training, validation, and batch-input files plus generated output files; listed and read by ID, not written back as business records in sync. Inventory levels is specific to Cin7 and Files to Openai — each maps to any object or custom field on the other side.
Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. Batch jobs Asynchronous bulk-inference jobs within a 24-hour window, with status and output/error file IDs; completion detected by the batch.completed webhook or by polling. Sales orders is specific to Cin7 and Batch jobs to Openai — each maps to any object or custom field on the other side.
Purchase orders Supplier orders synced with procurement and accounting workflows. Vector stores File collections backing file-search retrieval, with name, file counts, usage bytes, and status; read as a metadata inventory of retrieval assets. Purchase orders is specific to Cin7 and Vector stores to Openai — each maps to any object or custom field on the other side.

How changes propagate between Cin7 and Openai

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Cin7 Openai Sub-second propagation

DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.

DeliveryOpenai does not accept inbound record writes, so this direction carries requests rather than records: Openai's output flows back as field updates on the originating Cin7 records.

Openai Cin7 Sub-second propagation

DetectionOpenai notifies Stacksync of record changes through webhook events. Push webhooks (Standard Webhooks spec, whsec_ signing secret) fire on batch.completed, fine_tuning.job.succeeded/failed, response.completed/failed,.

DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
  • Openai: Rate limits are set per organization and per project as RPM/RPD and TPM/TPD and rise across five spend-based usage tiers; responses carry x-ratelimit-remaining headers and return HTTP 429 on breach.
What ships with Cin7 ⇄ Openai

Connect Cin7 and Openai for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Openai connection.

Real-time

Real-time sync

Changes in Cin7 or Openai instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Cin7 or Openai data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Cin7 or Openai record.

Observability

Monitoring

Track your Cin7 ⇄ Openai sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Cin7 and Openai.

How the Cin7 and Openai connectors work

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core

Openai

Integration surface
REST API: data-plane inference and authoring (api.openai.com/v1) plus the Administration API (/v1/organization/*) for usage, costs, projects, and audit logs
Authentication
Bearer API key scoped to a project or user (sk-...) in the Authorization header, with optional OpenAI-Organization and OpenAI-Project headers; the Administration API requires an Admin key (sk-admin-...)
Change detection
Push webhooks (Standard Webhooks spec, whsec_ signing secret) fire on batch.completed, fine_tuning.job.succeeded/failed, response.completed/failed, and eval.run events; objects without a webhook are read by list plus GET-by-ID. No row-level CDC feed.
Capabilities
read · webhooks
Rate limits
Rate limits are set per organization and per project as RPM/RPD and TPM/TPD and rise across five spend-based usage tiers; responses carry x-ratelimit-remaining headers and return HTTP 429 on breach.
How it works

How to connect Cin7 to Openai — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Cin7 and Openai with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Cin7 connected
    Openai connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Cin7 and Openai objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Cin7 ⇄ Openai
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Cin7 Openai
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Cin7 and Openai integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
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CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 473 integrations available for Cin7 and Openai.

Popular · 6 of 473
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