Real-time
Two-way sync
Changes in Cin7 or Creatio CRM instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cin7 to Creatio CRM integration — real-time, two-way sync
Keep Cin7 and Creatio CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Cin7 and Creatio CRM
Close the gap between front office and back office: Creatio CRM and Cin7 share customers and status in real time, in both directions.
Creatio CRM holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Orders, Products, Custom sections (objects), Accounts in Creatio CRM with Purchase orders, Contacts, Branches / locations, Stock adjustments and transfers in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Creatio accounts and opportunities into a warehouse for pipeline and forecast reporting outside Creatio dashboards.
- 02 Two-way sync of accounts, orders, and products between Creatio and an ERP so sales and fulfillment share one record of truth.
- 03 Sync sales orders from Cin7 into an accounting platform or warehouse for revenue and margin reporting.
- 04 Keep customer records aligned between Cin7 and the CRM to remove duplicate account entry.
Common sync patterns
Where Cin7 is the finance system of record: money status on the account
Invoice and payment state from Cin7 shows on the account in Creatio CRM, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Cin7 manages people and org data: keep Creatio CRM aligned
Owners, territories, and org structure informed by Cin7 stay current in Creatio CRM.
What you can sync between Cin7 and Creatio CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Creatio CRM objects | How this pairing syncs | |
|---|---|---|---|
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Products Catalog items referenced on orders and opportunities. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Contacts Person records linked to accounts, activities, and cases. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Opportunities Deal records with stages and amounts used in revenue syncs. | Stock adjustments and transfers is specific to Cin7 and Opportunities to Creatio CRM — each maps to any object or custom field on the other side. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Activities Tasks, calls, and meetings tied to records for engagement tracking. | Credit notes / returns is specific to Cin7 and Activities to Creatio CRM — each maps to any object or custom field on the other side. | |
| Inventory levels Stock on hand by branch or location, published outward for availability. | Cases Service requests handled in Creatio's service workflows; syncable to help desk tools. | Inventory levels is specific to Cin7 and Cases to Creatio CRM — each maps to any object or custom field on the other side. | |
| Sales orders Orders captured from all channels; the main object for fulfillment and revenue syncs. | Orders Order records bridging CRM and fulfillment or ERP systems. | Sales orders is specific to Cin7 and Orders to Creatio CRM — each maps to any object or custom field on the other side. |
How changes propagate between Cin7 and Creatio CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Cin7 Creatio CRM Sub-second propagation
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to Creatio CRM through its API, with automatic retries and rate-limit backoff.
Creatio CRM Cin7 Interval-based propagation
DetectionStacksync polls Creatio CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on ModifiedOn system columns.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
- Creatio CRM: Subject to the platform's API rate limits.
What ships with Cin7 ⇄ Creatio CRM
Connect Cin7 and Creatio CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Creatio CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Creatio CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Creatio CRM record.
Observability
Monitoring
Track your Cin7 ⇄ Creatio CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Creatio CRM.
How the Cin7 and Creatio CRM connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Creatio CRM
- Integration surface
- OData REST API plus a proprietary DataService API
- Authentication
- OAuth 2.0 or cookie-based session authentication
- Change detection
- Polling on ModifiedOn system columns; outbound notifications require configuring business processes
- Capabilities
- read · write
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Cin7 to Creatio CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Creatio CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Creatio CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Creatio CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ Creatio CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 Creatio CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Creatio CRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Creatio CRM: authenticate both systems, choose the objects to sync (such as Cin7's Products and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
On the Creatio CRM side: Orders, Products, Custom sections (objects), Accounts, plus custom fields where Creatio CRM exposes them. On the Cin7 side: Purchase orders, Contacts, Branches / locations, Stock adjustments and transfers. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Cin7 and Creatio CRM: Where Cin7 is the finance system of record: money status on the account; One customer master; Where Cin7 manages people and org data: keep Creatio CRM aligned. Invoice and payment state from Cin7 shows on the account in Creatio CRM, so reps see balances before promising the next order.
-
Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). Creatio CRM: OData REST API plus a proprietary DataService API. Authentication: OAuth 2.0 or cookie-based session authentication. Stacksync manages authentication, retries, and rate limits on both sides.
-
Creatio CRM: Records carry system columns such as CreatedOn and ModifiedOn, which incremental syncs key on for change detection. Cin7: Cin7 is two distinct products under one brand: Cin7 Omni and Cin7 Core (the former DEAR Systems), each with its own API, credentials, and object shapes, so a connector must target the right one. Stacksync's field mapping accounts for these differences between Cin7 and Creatio CRM without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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