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CRM ⇄ Database

Chorusai to TimescaleDB integration — real-time, two-way sync

Keep Chorusai and TimescaleDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Chorusai and TimescaleDB

Treat Chorusai like part of your database: its records live in TimescaleDB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in TimescaleDB, where it can be queried and joined like everything else.

Stacksync mirrors Scorecards, Moments, Playlists, Engagements from Chorusai into Schemas, Hypertables, Chunks, Continuous Aggregates in TimescaleDB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Chorusai with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
  • 02 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
  • 03 Consolidate metrics from several services into one hypertable to serve a single reporting layer.
  • 04 Sync product or IoT telemetry stored in TimescaleDB into a CRM so account teams see usage metrics next to the customer record.

Common sync patterns

Query the CRM like a database

Accounts, contacts, and custom objects from Chorusai become tables in TimescaleDB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to TimescaleDB sync onto the matching records in Chorusai, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Chorusai API, limits, and retries.

What you can sync between Chorusai and TimescaleDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects TimescaleDB objects How this pairing syncs
Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. Schemas Postgres namespaces used to separate synced datasets by team or environment. Users is specific to Chorusai and Schemas to TimescaleDB — each maps to any object or custom field on the other side.
Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. Hypertables Time-partitioned tables that hold the main time-series data; the primary read and write target in syncs. Trackers is specific to Chorusai and Hypertables to TimescaleDB — each maps to any object or custom field on the other side.
Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. Chunks Time-bounded partitions of a hypertable; syncs read and write through the parent hypertable and never address chunks directly. Deals is specific to Chorusai and Chunks to TimescaleDB — each maps to any object or custom field on the other side.
Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. Continuous Aggregates Incrementally maintained rollups that serve as pre-aggregated read sources for downstream systems. Scorecards is specific to Chorusai and Continuous Aggregates to TimescaleDB — each maps to any object or custom field on the other side.
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Regular PostgreSQL Tables Relational reference data such as devices, tenants, or accounts synced alongside the series data. Moments is specific to Chorusai and Regular PostgreSQL Tables to TimescaleDB — each maps to any object or custom field on the other side.
Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. Views Standard SQL views used to shape or filter data for consumers. Playlists is specific to Chorusai and Views to TimescaleDB — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and TimescaleDB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai TimescaleDB Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is applied to TimescaleDB as a row-level write, with types converted between the two schemas.

TimescaleDB Chorusai Sub-second propagation

DetectionChanges in TimescaleDB are captured at the source via change data capture — no polling loop against its API. Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must.

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • TimescaleDB: No API rate limits; throughput is bounded by database resources and connection limits.
What ships with Chorusai ⇄ TimescaleDB

Connect Chorusai and TimescaleDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–TimescaleDB connection.

Real-time

Two-way sync

Changes in Chorusai or TimescaleDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or TimescaleDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or TimescaleDB record.

Observability

Monitoring

Track your Chorusai ⇄ TimescaleDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and TimescaleDB.

How the Chorusai and TimescaleDB connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

TimescaleDB

Integration surface
SQL wire protocol (PostgreSQL)
Authentication
Database credentials
Change detection
Log-based capture via PostgreSQL logical decoding where the deployment allows it — hypertable changes surface on the underlying chunk tables and must be remapped to the parent — or timestamp-based polling on time columns; regular Postgres tables replicate through standard logical replication
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput is bounded by database resources and connection limits.
How it works

How to connect Chorusai to TimescaleDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and TimescaleDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    TimescaleDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and TimescaleDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ TimescaleDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai TimescaleDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chorusai and TimescaleDB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 450 integrations available for Chorusai and TimescaleDB.

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