Real-time
Two-way sync
Changes in Chorusai or Syspro instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ ERP
Chorusai to Syspro integration — real-time, two-way sync
Keep Chorusai and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Syspro
Close the gap between front office and back office: Chorusai and Syspro share customers and status in real time, in both directions.
Chorusai holds the customer relationship; Syspro runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Engagements, Recordings (Conversations), Users, Trackers in Chorusai with Customers, Suppliers, Inventory items, Sales orders in Syspro field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 02 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 03 Write sales orders from e-commerce platforms or CRMs into SYSPRO without manual re-entry
- 04 Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront
Common sync patterns
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
Where Syspro manages people and org data: keep Chorusai aligned
Owners, territories, and org structure informed by Syspro stay current in Chorusai.
Where Syspro handles order-to-cash: closed-won flows through
A deal won in Chorusai creates or updates the customer in Syspro with clean data, so fulfillment and invoicing start without re-entry.
What you can sync between Chorusai and Syspro
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Syspro objects | How this pairing syncs | |
|---|---|---|---|
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | AR invoices Billing documents surfaced to CRMs and finance reporting. | Playlists is specific to Chorusai and AR invoices to Syspro — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | GL journals Financial postings extracted for consolidation and analytics. | Engagements is specific to Chorusai and GL journals to Syspro — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Warehouses Stocking locations that scope inventory balances. | Recordings (Conversations) is specific to Chorusai and Warehouses to Syspro — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Customers AR customer master records matched against CRM accounts. | Users is specific to Chorusai and Customers to Syspro — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Suppliers AP supplier records synced with procurement and payment systems. | Trackers is specific to Chorusai and Suppliers to Syspro — each maps to any object or custom field on the other side. | |
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Inventory items The stock master, kept aligned with WMS and e-commerce catalogs. | Deals is specific to Chorusai and Inventory items to Syspro — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Syspro
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Syspro Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Syspro through its API, with automatic retries and rate-limit backoff.
Syspro Chorusai Interval-based propagation
DetectionStacksync polls Syspro for changes on an incremental schedule, reading only records changed since the previous pass. Polling.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Syspro: Throughput depends on the customer's server sizing; many deployments are on-premise.
What ships with Chorusai ⇄ Syspro
Connect Chorusai and Syspro for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Syspro connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Syspro record.
Observability
Monitoring
Track your Chorusai ⇄ Syspro sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Syspro.
How the Chorusai and Syspro connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Syspro
- Integration surface
- e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
- Authentication
- SYSPRO operator credentials exchanged for a session token
- Change detection
- Polling; the ERP does not expose a change feed to external consumers
- Capabilities
- read · write
- Rate limits
- Throughput depends on the customer's server sizing; many deployments are on-premise
How it works
How to connect Chorusai to Syspro — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Syspro
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ SysproCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai SysproCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Syspro integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Syspro: authenticate both systems, choose the objects to sync (such as Chorusai's Playlists and Engagements), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Chorusai: Writes into Chorus are scoped to conversation operations — uploading and deleting Recordings, deleting Engagements, scheduling Video Conferences for recording, and creating Moments and Playlists — plus Sales-Qualification write-back of fields to the connected CRM; Chorus is a system of engagement for calls, not a general write target for arbitrary business records. Syspro: External access goes through e.net business objects that apply the same validation and business logic as the SYSPRO client, so API writes cannot bypass ERP rules. Stacksync's field mapping accounts for these differences between Chorusai and Syspro without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Syspro records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Syspro connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Syspro integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and Syspro. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. On Syspro: Polling; the ERP does not expose a change feed to external consumers. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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