Real-time
Two-way sync
Changes in Chorusai or Folk CRM instantly reflect in both systems. No stale data, no manual imports.
CRM
Chorusai to Folk CRM integration — real-time, two-way sync
Keep Chorusai and Folk CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Folk CRM
Run Chorusai and Folk CRM side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Trackers, Deals, Scorecards, Moments in Chorusai with Companies, Groups, Custom fields, Notes in Folk CRM in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
- 02 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
- 03 Mirror folk groups into a reporting database to track pipeline and outreach coverage.
- 04 Keep folk and a billing or customer success tool aligned on company records as deals close.
Common sync patterns
Divisional or regional split
Where each CRM serves a different team or region, sync just the shared accounts and contacts so handoffs and cross-sell work.
Where both track pipeline: deal visibility across systems
Deal stage and value on shared accounts stay visible from either CRM.
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
What you can sync between Chorusai and Folk CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Folk CRM objects | How this pairing syncs | |
|---|---|---|---|
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Companies Organization records linked to people and kept aligned with billing or CS systems. | Playlists is specific to Chorusai and Companies to Folk CRM — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. | Engagements is specific to Chorusai and Groups to Folk CRM — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Custom fields Group-scoped attributes that receive enriched or computed values from external systems. | Recordings (Conversations) is specific to Chorusai and Custom fields to Folk CRM — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Notes Free-text context attached to people and companies, readable for reporting. | Users is specific to Chorusai and Notes to Folk CRM — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Reminders Follow-up items that can be created from external triggers. | Trackers is specific to Chorusai and Reminders to Folk CRM — each maps to any object or custom field on the other side. | |
| Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | People Contact records; the primary entity synced with outreach and enrichment tools. | Deals is specific to Chorusai and People to Folk CRM — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Folk CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Folk CRM Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.
Folk CRM Chorusai Sub-second propagation
DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Folk CRM: Subject to the platform's API rate limits.
What ships with Chorusai ⇄ Folk CRM
Connect Chorusai and Folk CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Folk CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Folk CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Folk CRM record.
Observability
Monitoring
Track your Chorusai ⇄ Folk CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Folk CRM.
How the Chorusai and Folk CRM connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Folk CRM
- Integration surface
- REST API
- Authentication
- API key (Bearer token)
- Change detection
- Webhook subscriptions for record events, with polling of list endpoints as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Chorusai to Folk CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Folk CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Folk CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Folk CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ Folk CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai Folk CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Folk CRM integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Folk CRM: authenticate both systems, choose the objects to sync (such as Chorusai's Playlists and Engagements), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Folk CRM: REST API. Authentication: API key (Bearer token). Stacksync manages authentication, retries, and rate limits on both sides.
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Chorusai: There are no public change webhooks; new and updated engagements are found by polling the engagements endpoint filtered on date_time and processing_state. Folk CRM: Custom fields are defined per group, which means field mappings can differ across groups within the same workspace. Stacksync's field mapping accounts for these differences between Chorusai and Folk CRM without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Folk CRM records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Folk CRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Folk CRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Chorusai and Folk CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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