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CRM ⇄ Database

Chorusai to Dynamo DB integration — real-time, two-way sync

Keep Chorusai and Dynamo DB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Chorusai and Dynamo DB

Treat Chorusai like part of your database: its records live in Dynamo DB as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Dynamo DB, where it can be queried and joined like everything else.

Stacksync mirrors Trackers, Deals, Scorecards, Moments from Chorusai into Tables, Items, Attributes, Partition and Sort Keys in Dynamo DB with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Chorusai with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • 01 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
  • 02 Read the Deals associated with each conversation to attribute call activity to open opportunities in a BI model.
  • 03 Sync customer records between DynamoDB-backed services and a CRM so support and sales see live application state.
  • 04 Mirror SaaS objects into DynamoDB items to serve low-latency lookups from production services.

Common sync patterns

Query the CRM like a database

Accounts, contacts, and custom objects from Chorusai become tables in Dynamo DB you can join with application data directly.

Product events onto CRM records

Signup, usage, or lifecycle changes written to Dynamo DB sync onto the matching records in Chorusai, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Chorusai API, limits, and retries.

What you can sync between Chorusai and Dynamo DB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects Dynamo DB objects How this pairing syncs
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Global Tables Multi-region replicas relevant when syncs must read from a specific region. Moments is specific to Chorusai and Global Tables to Dynamo DB — each maps to any object or custom field on the other side.
Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. Tables The top-level containers a sync targets; each table is addressed independently. Playlists is specific to Chorusai and Tables to Dynamo DB — each maps to any object or custom field on the other side.
Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. Items Schemaless records keyed by partition (and optional sort) key, mapped to rows or SaaS objects in syncs. Engagements is specific to Chorusai and Items to Dynamo DB — each maps to any object or custom field on the other side.
Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. Attributes Per-item fields, including nested maps and lists, flattened or mapped during sync. Recordings (Conversations) is specific to Chorusai and Attributes to Dynamo DB — each maps to any object or custom field on the other side.
Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. Partition and Sort Keys The primary key pair used as the match key for bi-directional sync. Users is specific to Chorusai and Partition and Sort Keys to Dynamo DB — each maps to any object or custom field on the other side.
Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. Global Secondary Indexes Alternate access paths used when sync queries filter on non-key attributes. Trackers is specific to Chorusai and Global Secondary Indexes to Dynamo DB — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and Dynamo DB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai Dynamo DB Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is applied to Dynamo DB as a row-level write, with types converted between the two schemas.

Dynamo DB Chorusai Sub-second propagation

DetectionChanges in Dynamo DB are captured at the source via change data capture — no polling loop against its API. Item-level change streams via DynamoDB Streams or Kinesis Data Streams integration.

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • Dynamo DB: Throughput is governed by the table's provisioned or on-demand capacity mode.
What ships with Chorusai ⇄ Dynamo DB

Connect Chorusai and Dynamo DB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Dynamo DB connection.

Real-time

Two-way sync

Changes in Chorusai or Dynamo DB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or Dynamo DB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or Dynamo DB record.

Observability

Monitoring

Track your Chorusai ⇄ Dynamo DB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and Dynamo DB.

How the Chorusai and Dynamo DB connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

Dynamo DB

Integration surface
Proprietary JSON-over-HTTPS API accessed through AWS SDKs; PartiQL supported for SQL-like queries
Authentication
AWS IAM credentials with SigV4 request signing
Change detection
Item-level change streams via DynamoDB Streams or Kinesis Data Streams integration
Capabilities
read · write · CDC
Rate limits
Throughput is governed by the table's provisioned or on-demand capacity mode
How it works

How to connect Chorusai to Dynamo DB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and Dynamo DB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    Dynamo DB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and Dynamo DB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ Dynamo DB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai Dynamo DB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chorusai and Dynamo DB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 471 integrations available for Chorusai and Dynamo DB.

Popular · 6 of 471
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