Real-time
Two-way sync
Changes in Channelengine or Infor M3 instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ ERP
Channelengine to Infor M3 integration — real-time, two-way sync
Keep Channelengine and Infor M3 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Channelengine and Infor M3
Keep the storefront in step with the back office: Channelengine and Infor M3 share products, inventory, and orders in real time, in both directions.
Channelengine runs the storefront and takes the orders; Infor M3 owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.
Stacksync syncs Returns, Cancellations, Backorders, Order documents in Channelengine with Invoices, Warehouses, Price Lists, Items in Infor M3 field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Infor M3, order and customer detail from Channelengine — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Sync Returns and Cancellations two-way so customer-service and finance systems reconcile marketplace returns and cancellations with the ERP.
- 02 Load Orders and Returns into Postgres or a warehouse for marketplace sales, fulfillment, and margin reporting without manual CSV exports.
- 03 Consolidate M3 transactional data into an analytics database for cross-plant reporting
- 04 Sync M3 item master and inventory balances to commerce or CPQ systems so quotes price against live stock
Common sync patterns
Fulfillment and shipment status close the loop
As orders are picked, shipped, or invoiced in Infor M3, tracking and status flow back to Channelengine so buyers see accurate updates.
One customer master
Where both systems keep customer records, a correction in either propagates to the other, ending dual maintenance.
Where Infor M3 is the inventory system of record: stock stays accurate
Available quantities from Infor M3 publish to Channelengine, so the store shows what can actually ship and stops overselling.
What you can sync between Channelengine and Infor M3
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Channelengine objects | Infor M3 objects | How this pairing syncs | |
|---|---|---|---|
| Products (product content) Catalog records created and updated via POST /v2/products and deactivated via DELETE; use a parent/child variant model where the parent is a non-purchasable blueprint. Written into ChannelEngine from a PIM, ERP, or database. | Purchase Orders PO headers and lines sync outward so buyers and receiving teams see the same demand. | Products (product content) is specific to Channelengine and Purchase Orders to Infor M3 — each maps to any object or custom field on the other side. | |
| Offers (price and stock) Price and stock updates via PUT /v2/offer/stock and the offers endpoints; separate from product content so fast-changing stock can be pushed often, and supports bulk updates across stock locations. | Manufacturing Orders Production order status feeds portals and CRMs so promised dates reflect the shop floor. | Offers (price and stock) is specific to Channelengine and Manufacturing Orders to Infor M3 — each maps to any object or custom field on the other side. | |
| Shipments Fulfillment records; write with POST /v2/shipments to mark an order shipped with tracking, read with GET /v2/shipments. Pushed back from a warehouse or ERP so marketplaces update the buyer. | Inventory Balances On-hand quantities by warehouse drive available-to-promise in downstream channels. | Shipments is specific to Channelengine and Inventory Balances to Infor M3 — each maps to any object or custom field on the other side. | |
| Returns Marketplace- and merchant-initiated returns; read via GET /v2/returns and created with POST /v2/returns. Synced two-way so customer-service and finance systems reconcile with the ERP. | Invoices Billing documents flow to finance and CRM tools for AR visibility. | Returns is specific to Channelengine and Invoices to Infor M3 — each maps to any object or custom field on the other side. | |
| Cancellations Order cancellations; create with POST /v2/cancellations and read with GET /v2/cancellations. Written when stock is unavailable and read back for reconciliation. | Warehouses Warehouse and facility records scope inventory and order data during mapping. | Cancellations is specific to Channelengine and Warehouses to Infor M3 — each maps to any object or custom field on the other side. | |
| Backorders Records marking part of an order as temporarily out of stock; create with POST /v2/backorders and read with GET /v2/backorders by merchant reference or since a date. | Price Lists Pricing data keeps quoting tools consistent with the prices M3 will actually invoice. | Backorders is specific to Channelengine and Price Lists to Infor M3 — each maps to any object or custom field on the other side. |
How changes propagate between Channelengine and Infor M3
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Channelengine Infor M3 Sub-second propagation
DetectionChannelengine notifies Stacksync of record changes through webhook events. Webhooks fire on order creation and on return and shipment/cancellation changes.
DeliveryEach detected change is written to Infor M3 through its API, with automatic retries and rate-limit backoff.
Infor M3 Channelengine Sub-second propagation
DetectionInfor M3 notifies Stacksync of record changes through webhook events. Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints.
DeliveryEach detected change is written to Channelengine through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Channelengine: Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
- Infor M3: Subject to Infor ION API gateway throttling policies.
What ships with Channelengine ⇄ Infor M3
Connect Channelengine and Infor M3 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Channelengine–Infor M3 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Channelengine or Infor M3 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Channelengine or Infor M3 record.
Observability
Monitoring
Track your Channelengine ⇄ Infor M3 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Channelengine and Infor M3.
How the Channelengine and Infor M3 connectors work
Channelengine
- Integration surface
- REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api
- Authentication
- API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs
- Change detection
- Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new
- Capabilities
- read · write · webhooks
- Rate limits
- Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
Infor M3
- Integration surface
- REST API (M3 API programs exposed through the Infor ION API gateway)
- Authentication
- OAuth 2.0 via Infor OS / ION API authorization
- Change detection
- Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to Infor ION API gateway throttling policies
How it works
How to connect Channelengine to Infor M3 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Channelengine and Infor M3 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Channelengine
connected
Infor M3
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Channelengine and Infor M3 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Channelengine ⇄ Infor M3Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Channelengine Infor M3Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Channelengine and Infor M3 integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Channelengine and Infor M3: authenticate both systems, choose the objects to sync (such as Channelengine's Products (product content) and Offers (price and stock)), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Yes — Stacksync ships production-grade connectors for both Channelengine and Infor M3. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Channelengine: Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new. On Infor M3: Event publishing through Infor ION (Business Object Documents), configured in ION, or scheduled polling of API endpoints. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Channelengine side: Returns, Cancellations, Backorders, Order documents, plus custom fields where Channelengine exposes them. On the Infor M3 side: Invoices, Warehouses, Price Lists, Items. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Channelengine and Infor M3: Fulfillment and shipment status close the loop; One customer master; Where Infor M3 is the inventory system of record: stock stays accurate. As orders are picked, shipped, or invoiced in Infor M3, tracking and status flow back to Channelengine so buyers see accurate updates.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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