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Campfire and Microsoft Dynamics 365 integration — two-way sync

Keep supported Campfire and Microsoft Dynamics 365 records aligned with two-way sync. Give each team access to current data while controlling which system can update each field.

  • Field mappings and sync direction under your control
  • Inspect and resolve record errors in one dashboard
Two-way sync for supported objects
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Example workflow

Customer invoice sync test

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting eventA change involving Campfire Invoice or Microsoft Dynamics 365 Quotes, Orders & Invoices needs a defined result in the other system.

  1. Start with Campfire Invoice and Microsoft Dynamics 365 Quotes, Orders & Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Review records and field ownership

Mapping essentials

Records and field ownership

Match records by stable IDs and assign an owner for each field. The record notes identify the coverage to check.

Download the mapping worksheet

CSV · No email required

Example record relationships between Campfire and Microsoft Dynamics 365
Campfire recordMicrosoft Dynamics 365 recordRecord matchingField ownership
InvoiceDocumented record: Incremental: ; historical: ; delete detection:Record matchingQuotes, Orders & InvoicesProposed record; confirm Stacksync object support.Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.
ProductDocumented record: Incremental: ; historical: ; delete detection:Record matchingProductsProposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.

Use writable fields from the connected accounts. Read values from read-only fields without writing changes back to them, and define deletion handling separately.

Why teams connect Campfire and Microsoft Dynamics 365

Put your Campfire and Microsoft Dynamics 365 data to work

Start with the work your team needs to complete: keep records up to date, make operational data available for reporting, or move data to a new system. Choose one Campfire and Microsoft Dynamics 365 workflow to test, define what success looks like, and decide who handles failed updates.

  • Post alerts into a room when records change in a synced system such as a CRM or an operational database.

  • Route inbound lead or form submissions into the right room via a bot.

  • Two-way sync of accounts and contacts with a Postgres or SQL database so engineers query SQL while sales works in Dynamics.

  • Keep opportunities and orders consistent with the ERP or billing system without manual re-entry.

What records can you sync?

Start with the records your workflow needs. Check each system’s read and write requirements before mapping fields.

Campfire

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Invoice
  • Debit Memo
  • Credit Memo
  • Bank Account
  • Bank Transaction
  • Journal Entry
  • Intercompany Journal Entry
  • Chart of Accounts
  • Chart Transaction
  • Fixed Asset
  • Fixed Asset Class
  • Budget
  • Transaction Match
  • Vendor
  • Tag
  • Cost Allocation
  • Custom Field
  • File
  • Contract
  • Contract Customer
  • Product
  • Product Bundle
  • Revenue Transaction
  • Customer Currency
  • Reconciliation Report
  • Webhook
Incremental: ✅; historical: ✅; delete detection: ✅. Confirm field permissions and sync direction.
  • Bill
  • Fixed Asset Automation Rule
  • Vendor Custom Field
  • Department
  • Entity
  • Tag Group
Incremental: ✅; historical: ✅; delete detection: ✅ Every 24h. Confirm field permissions and sync direction.
  • Fixed Asset Automation Match
  • Vendor Summary
Incremental: ✅; historical: ✅; delete detection: N/A (cannot be deleted). Confirm field permissions and sync direction.

Read the Campfire connector guide

Microsoft Dynamics 365

Read and write support varies by record

Record types covered in the setup guide

Record typesCoverage and requirements
  • Standard entities
Requires account access and compatible change tracking. Confirm field permissions and sync direction.
  • Custom entities
Requires API exposure and compatible change tracking. Confirm field permissions and sync direction.

Read the Microsoft Dynamics 365 connector guide

Connection essentials

Review how each system connects, detects changes, and permits access to your records.

View setup requirements and limits
Connection requirementCampfireMicrosoft Dynamics 365
Integration interfaceHTTP endpoints for bot integrations on a self-hosted instanceREST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
AuthenticationAPI keyMicrosoft OAuth sign-in
Change detectionHistorical backfill and incremental change tracking are documented.Incremental sync uses Dynamics Change Tracking; custom entities need Track Changes enabled.
Read accessAvailable for supported recordsAvailable for supported records
Write accessAvailable for supported recordsAvailable for supported records

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Campfire
Integration interface
HTTP endpoints for bot integrations on a self-hosted instance
Authentication
API key — create an API user with a Super User Role in Campfire (Settings -> API Keys), generate an API Key secret, and provide it in the Stacksync connection setup
Change detection
Historical backfill and incremental change tracking are documented. Delete detection varies by object.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Create an API user with a Super User role in Campfire Settings > API Keys and generate its secret.
  • Review the supported-object table for incremental sync and deletion behavior before selecting entities.
Limitations to check
  • Incremental sync and delete detection vary by object; some deletions are checked only every 24 hours.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Campfire setup guide
Microsoft Dynamics 365
Integration interface
REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
Authentication
Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
Change detection
Incremental sync uses Dynamics Change Tracking; custom entities need Track Changes enabled.
Read access
Available for supported records
Write access
Available for supported records
Setup requirements
  • Provide the Dynamics CRM environment URL and authorize the Stacksync app with Microsoft sign-in.
  • For custom entities, enable Track Changes in Power Apps/Dataverse before validating incremental updates.
Limitations to check
  • Custom-entity change tracking must be enabled before incremental changes can be captured.
Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

Microsoft Dynamics 365 setup guide

Prepare Campfire and Microsoft Dynamics 365 access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Campfire setup checklist
  • Create an API user with a Super User role in Campfire Settings > API Keys and generate its secret.
  • Review the supported-object table for incremental sync and deletion behavior before selecting entities.

Setup guides: Authorize Campfire Connection

Microsoft Dynamics 365 setup checklist
  • Provide the Dynamics CRM environment URL and authorize the Stacksync app with Microsoft sign-in.
  • For custom entities, enable Track Changes in Power Apps/Dataverse before validating incremental updates.

Setup guides: Authorize Dynamics 365 CRM

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Campfire and Microsoft Dynamics 365 planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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Record identity and field ownership

Keep each record tied to its source ID. Use the references below to choose field owners and preserve relationships between records.

Download the mapping worksheet · CSV, no email required

Record matching

Invoice / Quotes, Orders & Invoices

Compare whether Campfire Invoice and Microsoft Dynamics 365 Quotes, Orders & Invoices describe the same customer invoice in your business.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Campfire
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Microsoft Dynamics 365
Object support to establish
Record identity
Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownership
The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

  • Source invoice ID
  • Customer or supplier reference
  • Line totals
  • Currency
  • Posting/payment status
Record dependencies
Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Validation
Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Recovery
Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

References: Campfire: Invoice documentationMicrosoft Dynamics 365: Quotes, Orders & Invoices documentation

Record matching

Product / Products

Compare whether Campfire Product and Microsoft Dynamics 365 Products describe the same product or catalog item in your business.

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Campfire
Documented record · Incremental: ✅; historical: ✅; delete detection: ✅
Microsoft Dynamics 365
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: Campfire: Product documentationMicrosoft Dynamics 365: Products documentation

Compare integration approaches

Use Campfire Invoice and Microsoft Dynamics 365 Quotes, Orders & Invoices for the first pilot. Verify its identity and permitted direction, then add dependent records only when the acceptance checks pass.

Stacksync managed sync

Best fit
Two-way sync for supported objects. Choose the records, writable fields, and permissions for your workflow.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Campfire and Microsoft Dynamics 365 record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Invoice / Quotes, Orders & Invoices, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when Campfire and Microsoft Dynamics 365 need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Campfire / Microsoft Dynamics 365 migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Customer invoice sync test

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Invoice or Quotes, Orders & Invoices record needs a defined result in the other system.

  1. Start with Campfire Invoice and Microsoft Dynamics 365 Quotes, Orders & Invoices. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

If it fails: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Product or catalog item sync test

Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.

Starting event: A change to the selected Product or Products record needs a defined result in the other system.

  1. Start with Campfire Product and Microsoft Dynamics 365 Products. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Reconcile Campfire business records with Microsoft Dynamics 365

Validate the selected objects and operations even where connector-level direction is documented.

Starting event: A finance-owned record in Campfire needs operational visibility through Accounts or Contacts.

  1. Select Bill or Invoice with the correct legal entity, period, and currency.
  2. Define a reporting relationship in Microsoft Dynamics 365; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Invoice / Quotes, Orders & Invoices

Test case

Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.

Expected result

The expected customer invoice relationship is preserved with no duplicate action or unintended write.

Product / Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Check that each connected account can read and write the chosen objects. Exercise both directions with a test record before enabling production changes.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated customer invoice change

Investigate

Inspect Campfire Invoice and Microsoft Dynamics 365 Quotes, Orders & Invoices, their IDs, and the destination error.

Next action

Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

Rejected or repeated product or catalog item change

Investigate

Inspect Campfire Product and Microsoft Dynamics 365 Products, their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

A record type or update is unavailable

Investigate

Check the Campfire and Microsoft Dynamics 365 connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Campfire and Microsoft Dynamics 365

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Campfire Microsoft Dynamics 365 Timing depends on the connected systems

Detect changesHistorical backfill and incremental change tracking are documented. Delete detection varies by object.

Apply updatesSelected writable fields update in Microsoft Dynamics 365. Its permissions and validation rules still apply; rejected records can be inspected in the Issues dashboard.

Microsoft Dynamics 365 Campfire Timing depends on the connected systems

Detect changesIncremental sync uses Dynamics Change Tracking; custom entities need Track Changes enabled.

Apply updatesSelected writable fields update in Campfire. Its permissions and validation rules still apply; rejected records can be inspected in the Issues dashboard.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Incremental sync and delete detection vary by object; some deletions are checked only every 24 hours.
  • Custom-entity change tracking must be enabled before incremental changes can be captured.
FAQ

Campfire and Microsoft Dynamics 365 integration FAQ

Next step

See your workflow in Stacksync

Walk through your Campfire and Microsoft Dynamics 365 records, field mappings, and requirements with an integration engineer.