Real-time
Two-way sync
Changes in Braze or Zuora instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Accounting and finance
Braze to Zuora integration — real-time, two-way sync
Keep Braze and Zuora in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Braze and Zuora
Connect the financial records in Zuora with the work happening in Braze, so both stay current without exports or copy-paste.
Zuora holds the financial truth: who the customers are, what they were billed, what they paid. Braze is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Order and Amendment, Account (Billing Account), Subscription, Rate Plan and Rate Plan Charge in Zuora and Custom Attributes, Custom Events, Purchases, Segments in Braze in sync, bi-directionally and in real time. Whatever records Braze keeps and whatever events it produces, the overlap with Zuora is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
Common use cases
- 01 Master the Product Catalog (Products and Product Rate Plans) in a database or PIM and write pricing changes into Zuora.
- 02 Stream metered Usage records from a warehouse or metering pipeline into Zuora so consumption-based charges are rated on the correct Rate Plan.
- 03 Export campaign and Canvas engagement data into a warehouse for cross-channel reporting.
- 04 Sync audience membership computed in the warehouse into Braze segments for targeting.
Common sync patterns
Where Braze tracks people or companies: one identity
A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Where Braze handles customer conversations: billing context in view
Front-line teams see invoice and payment status from Zuora next to the customer they are helping, without logging into the finance system.
Where Braze collects payments or triggers charges: events land in Zuora
Payment and charge activity flows into Zuora as it happens, so the books reflect reality without manual reconciliation.
What you can sync between Braze and Zuora
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Braze objects | Zuora objects | How this pairing syncs | |
|---|---|---|---|
| Custom Events Behavioral events pushed into Braze to trigger campaigns and Canvases. | Subscription Recurring or usage-based subscription tied to an Account; read for revenue state and written when provisioning or changing plans from a CRM or app. | Custom Events is specific to Braze and Subscription to Zuora — each maps to any object or custom field on the other side. | |
| Purchases Transaction records logged against profiles for revenue-based targeting. | Rate Plan and Rate Plan Charge The priced components inside a Subscription; synced so charge amounts, quantities, and effective dates stay aligned with the source system. | Purchases is specific to Braze and Rate Plan and Rate Plan Charge to Zuora — each maps to any object or custom field on the other side. | |
| Segments Audience definitions read for membership export and campaign targeting. | Product and Product Rate Plan (Product Catalog) The catalog of sellable products and their pricing; usually mastered elsewhere and written into Zuora, or read to map subscription charges. | Segments is specific to Braze and Product and Product Rate Plan (Product Catalog) to Zuora — each maps to any object or custom field on the other side. | |
| Campaigns Message sends whose metadata and analytics are read for reporting. | Invoice Billing documents generated from rate plan charges and order line items; typically read out into an ERP or GL for revenue recognition and reconciliation. | Campaigns is specific to Braze and Invoice to Zuora — each maps to any object or custom field on the other side. | |
| Canvases Multi-step journeys; entry and performance data is read for lifecycle analysis. | Payment Payment and refund transactions applied against invoices; read for cash application, dunning, and reconciliation reporting in the warehouse. | Canvases is specific to Braze and Payment to Zuora — each maps to any object or custom field on the other side. | |
| Subscription Groups Channel-level opt-in states synced with consent records in other systems. | Usage Metered consumption records; written into Zuora from a metering or warehouse pipeline so consumption-based charges are rated and invoiced. | Subscription Groups is specific to Braze and Usage to Zuora — each maps to any object or custom field on the other side. |
How changes propagate between Braze and Zuora
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Braze Zuora Interval-based propagation
DetectionStacksync polls Braze for changes on an incremental schedule, reading only records changed since the previous pass. Braze Currents streams engagement events outward.
DeliveryEach detected change is written to Zuora through its API, with automatic retries and rate-limit backoff.
Zuora Braze Sub-second propagation
DetectionZuora notifies Stacksync of record changes through webhook events. Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for.
DeliveryEach detected change is written to Braze through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Braze: Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request.
- Zuora: Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
What ships with Braze ⇄ Zuora
Connect Braze and Zuora for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Braze–Zuora connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Braze or Zuora data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Braze or Zuora record.
Observability
Monitoring
Track your Braze ⇄ Zuora sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Braze and Zuora.
How the Braze and Zuora connectors work
Braze
- Integration surface
- REST API
- Authentication
- REST API keys scoped to specific endpoints, issued per workspace
- Change detection
- Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling
- Capabilities
- read · write
- Rate limits
- Endpoints have per-endpoint rate limits documented by Braze; batch endpoints accept multiple users per request
Zuora
- Integration surface
- REST API (v1) with Object Query, Data Query, and AQuA bulk export; legacy SOAP API also available
- Authentication
- OAuth 2.0 client credentials (bearer token, 3600s expiry); access is governed by the Zuora role of the OAuth client's associated user, with no granular scopes
- Change detection
- Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for event-driven changes
- Capabilities
- read · write · webhooks
- Rate limits
- Concurrency limits: 40 concurrent requests by default, 80 for Object Queries, 200 for high-volume operations (doubled for Performance Booster); HTTP 429 on breach with exponential backoff; OAuth token endpoint is not bound by the limit.
How it works
How to connect Braze to Zuora — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Braze and Zuora with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Braze
connected
Zuora
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Braze and Zuora objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Braze ⇄ ZuoraCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Braze ZuoraCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Braze and Zuora integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Braze and Zuora: authenticate both systems, choose the objects to sync (such as Braze's Custom Events and Purchases), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Braze and Zuora connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Braze–Zuora integration in-house.
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Yes — Stacksync ships production-grade connectors for both Braze and Zuora. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Braze: Braze Currents streams engagement events outward; profile reads otherwise rely on export endpoints and polling. On Zuora: Incremental extraction on the indexed UpdatedDate column via ZOQL/AQuA stateful mode (high-water mark), plus Callout Notifications (webhooks) for event-driven changes. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Zuora side: Order and Amendment, Account (Billing Account), Subscription, Rate Plan and Rate Plan Charge, plus custom fields where Zuora exposes them. On the Braze side: Custom Attributes, Custom Events, Purchases, Segments. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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