Real-time
Two-way sync
Changes in Bigcommerce or Vitally instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ CRM
Bigcommerce to Vitally integration — real-time, two-way sync
Keep Bigcommerce and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Bigcommerce and Vitally
Keep the customers and orders that Vitally and Bigcommerce share aligned in real time, so sales works from live purchase history and the store works from current account details.
Vitally holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Bigcommerce runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Note, Conversation, NPS Response, Custom Trait in Vitally to Brands, Inventory, Price Lists, Shipments in Bigcommerce with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Push billing and subscription changes from an ERP or billing system into Vitally to keep success playbooks accurate.
- 02 Keep CS tasks and notes aligned between Vitally and ticketing or project tools.
- 03 Write Inventory levels from a WMS or ERP onto BigCommerce Variants and SKUs so storefront availability reflects warehouse on-hand counts.
- 04 Sync Customers and customer groups two-way with a CRM so marketing and support see the same accounts and addresses as the storefront.
Common sync patterns
Where Bigcommerce records orders: purchase history on the account
Orders and their status from Bigcommerce appear on the matching contact or account in Vitally, so reps see what a customer has bought and what is in flight before the next conversation.
New buyers become CRM records
A customer created in Bigcommerce creates or updates the matching contact or account in Vitally, so first-time and repeat buyers land in the relationship system without a manual import.
Contact and address details stay consistent
An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.
What you can sync between Bigcommerce and Vitally
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Bigcommerce objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Customers V3 customer accounts, customer groups, and addresses; synced two-way with a CRM so storefront and GTM records match. | Account Core customer account records with health scores and lifecycle traits; created, updated, retrieved, and listed via the REST API. | Customers is specific to Bigcommerce and Account to Vitally — each maps to any object or custom field on the other side. | |
| Categories Catalog V3 category tree; mapped for merchandising and kept aligned with a product master or PIM. | User End users tied to accounts, including activity and custom traits. | Categories is specific to Bigcommerce and User to Vitally — each maps to any object or custom field on the other side. | |
| Brands Catalog V3 brand records linked to products; kept aligned with a product master or PIM so brand names and pages stay consistent. | Organization Parent organizations for hierarchical B2B account structures. | Brands is specific to Bigcommerce and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Inventory Product- or variant-level stock, plus multi-location counts via the V3 Inventory API; written from a WMS to reflect on-hand quantities. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Inventory is specific to Bigcommerce and Task to Vitally — each maps to any object or custom field on the other side. | |
| Price Lists V3 price lists and records driving customer-group and B2B pricing; pushed from an ERP so tiered prices stay current. | Note Account and user notes captured by success teams. | Price Lists is specific to Bigcommerce and Note to Vitally — each maps to any object or custom field on the other side. | |
| Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Shipments is specific to Bigcommerce and Conversation to Vitally — each maps to any object or custom field on the other side. |
How changes propagate between Bigcommerce and Vitally
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Bigcommerce Vitally Sub-second propagation
DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
Vitally Bigcommerce Sub-second propagation
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
- Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Bigcommerce ⇄ Vitally
Connect Bigcommerce and Vitally for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Vitally connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Bigcommerce or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Bigcommerce or Vitally record.
Observability
Monitoring
Track your Bigcommerce ⇄ Vitally sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Bigcommerce and Vitally.
How the Bigcommerce and Vitally connectors work
Bigcommerce
- Integration surface
- REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
- Authentication
- OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
- Change detection
- Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
- Capabilities
- read · write · webhooks
- Rate limits
- OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Vitally
- Integration surface
- REST API with cursor-based pagination (sortable by createdAt/updatedAt)
- Authentication
- API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
- Change detection
- Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
- Capabilities
- read · write · webhooks
- Rate limits
- Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works
How to connect Bigcommerce to Vitally — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Bigcommerce and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Bigcommerce
connected
Vitally
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Bigcommerce and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Bigcommerce ⇄ VitallyCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Bigcommerce VitallyCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Bigcommerce and Vitally integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Bigcommerce and Vitally: authenticate both systems, choose the objects to sync (such as Bigcommerce's Customers and Categories), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
On the Vitally side: Note, Conversation, NPS Response, Custom Trait, plus custom fields where Vitally exposes them. On the Bigcommerce side: Brands, Inventory, Price Lists, Shipments. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Bigcommerce and Vitally: Where Bigcommerce records orders: purchase history on the account; New buyers become CRM records; Contact and address details stay consistent. Orders and their status from Bigcommerce appear on the matching contact or account in Vitally, so reps see what a customer has bought and what is in flight before the next conversation.
-
Bigcommerce: REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs. Authentication: OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products). Vitally: REST API with cursor-based pagination (sortable by createdAt/updatedAt). Authentication: API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable. Stacksync manages authentication, retries, and rate limits on both sides.
-
Vitally: REST API supports create, update, retrieve, and list on Users, Accounts, Conversations, Tasks, Notes, and NPS Responses. Bigcommerce: BigCommerce splits its API across V2 and V3 — Orders live largely in V2 while Catalog (Products, Variants, Categories) uses V3 — so a sync must map both surfaces. Stacksync's field mapping accounts for these differences between Bigcommerce and Vitally without custom code.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 369 integrations available for Bigcommerce and Vitally.
Popular · 7 of 369
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Bigcommerce ⇄ Streak CRM -
Bigcommerce ⇄ SugarCRM -
Bigcommerce ⇄ Twenty CRM -
Bigcommerce ⇄ Veeva CRM -
Vitally ⇄ Easypost -
Vitally ⇄ Magento -
Vitally ⇄ Shipwire
No integrations match .
