Skip to content
AI ⇄ Database

Autopilot to OpenSearch integration — real-time, two-way sync

Keep Autopilot and OpenSearch in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Autopilot and OpenSearch

Sync the records in OpenSearch into Autopilot and land its embeddings, classifications, and generated fields back on the same rows, in real time and without a pipeline to maintain.

AI systems do not hold customers or invoices the way business apps do. What they hold is derived from your data: the vectors and metadata in a vector store, or the classifications, extracted fields, and generated text a model produces over records it was given. OpenSearch is where those source records actually live. The bridge between the two is the row itself, since an item in Autopilot and the record in OpenSearch it describes are two halves of the same thing, and they drift the moment one is updated without the other.

Stacksync syncs Index aliases, Index templates, Ingest pipelines, Data streams in OpenSearch with Activities, Contacts, Lists, Custom Fields in Autopilot in real time. Rows created or changed in OpenSearch flow into Autopilot so inference and embedding run on current data, and the scores, labels, and generated fields Autopilot produces flow back onto the matching rows in OpenSearch, mapped field by field. A change on either side appears on the other within seconds, with no extraction job or webhook plumbing to keep alive.

Because matching is by a stable identifier, every row in OpenSearch stays tied to its AI-side counterpart in Autopilot. Retrieval, enrichment, and generated content always resolve back to the record they came from, so there are no orphaned vectors and no labels describing a version of a row that no longer exists.

Common use cases

  • 01 Add contacts to a Journey from a database event or CRM stage change to start automated onboarding or nurture sequences.
  • 02 Mirror List and Smart Segment membership into a warehouse to power attribution and audience analytics alongside other sources.
  • 03 Backfill or rebuild indexes from a database after mapping changes without hand-written ETL.
  • 04 Stream CRM records such as accounts, contacts, and tickets into OpenSearch to power internal search across customer data.

Common sync patterns

Backfill once, then stay in step

Load your existing rows from OpenSearch into Autopilot to build the index or enrichment set, then let ongoing changes sync automatically instead of re-running the whole job.

One record, one identifier

Each item in Autopilot carries the key of the row in OpenSearch it came from, so results resolve back to the exact record with nothing orphaned or duplicated.

Run the AI on current data

Rows created or changed in OpenSearch flow into Autopilot as they happen, so embeddings, classifications, and prompts run on the latest records instead of a nightly snapshot.

What you can sync between Autopilot and OpenSearch

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Autopilot objects OpenSearch objects How this pairing syncs
Lists Static contact lists; membership is readable per list and writable by adding or removing contacts. Index aliases Stable names over rotating indexes, used for zero-downtime reindex during backfills Lists is specific to Autopilot and Index aliases to OpenSearch — each maps to any object or custom field on the other side.
Custom Fields User-defined contact properties (string, number, date, boolean); discovered so field keys map cleanly to destination columns. Index templates Mapping and settings presets applied to new indexes a sync creates Custom Fields is specific to Autopilot and Index templates to OpenSearch — each maps to any object or custom field on the other side.
Smart Segments Rule-based dynamic audiences; membership is computed by Autopilot, so it is read-only over the API. Ingest pipelines Server-side processors that transform documents as they are written Smart Segments is specific to Autopilot and Ingest pipelines to OpenSearch — each maps to any object or custom field on the other side.
Journeys (Triggers) Automation journeys; a contact can be added to a journey via its trigger endpoint to start automated email or SMS sequences. Data streams Append-oriented time-series storage for logs and events pushed from source systems Journeys (Triggers) is specific to Autopilot and Data streams to OpenSearch — each maps to any object or custom field on the other side.
Activities Per-contact activity and event history (opens, clicks, journey steps); read-only feed used for engagement reporting. Snapshots Backup artifacts, relevant when reseeding an index from a repository Activities is specific to Autopilot and Snapshots to OpenSearch — each maps to any object or custom field on the other side.
Contacts Core people records (email, name, custom fields, list and segment membership); upserted two-way as the primary sync object. Indexes The core container; synced records land in indexes with defined mappings Contacts is specific to Autopilot and Indexes to OpenSearch — each maps to any object or custom field on the other side.

How changes propagate between Autopilot and OpenSearch

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Autopilot OpenSearch Interval-based propagation

DetectionStacksync polls Autopilot for changes on an incremental schedule, reading only records changed since the previous pass. No CDC.

DeliveryEach detected change is written to OpenSearch through its API, with automatic retries and rate-limit backoff.

OpenSearch Autopilot Interval-based propagation

DetectionStacksync polls OpenSearch for changes on an incremental schedule, reading only records changed since the previous pass. No native change feed.

DeliveryEach detected change is written to Autopilot through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Autopilot: The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
  • OpenSearch: Throughput bounded by cluster sizing rather than fixed API quotas.
What ships with Autopilot ⇄ OpenSearch

Connect Autopilot and OpenSearch for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Autopilot–OpenSearch connection.

Real-time

Two-way sync

Changes in Autopilot or OpenSearch instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Autopilot or OpenSearch data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Autopilot or OpenSearch record.

Observability

Monitoring

Track your Autopilot ⇄ OpenSearch sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Autopilot and OpenSearch.

How the Autopilot and OpenSearch connectors work

Autopilot

Integration surface
REST API (Autopilot v1); Autopilot rebranded to Ortto in 2021 and the newer Ortto API co-exists with the legacy Autopilot endpoints
Authentication
Per-account API key sent in the autopilotapikey request header (generated in account settings); requests use Content-Type application/json against https://api2.autopilothq.com/v1/
Change detection
No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path.
Capabilities
read · write
Rate limits
The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
Autopilot setup guide

OpenSearch

Integration surface
REST API over HTTP(S) with JSON payloads
Authentication
basic authentication with the security plugin, or AWS IAM request signing on Amazon OpenSearch Service
Change detection
no native change feed; reads rely on queries with scroll or point-in-time polling
Capabilities
read · write
Rate limits
throughput bounded by cluster sizing rather than fixed API quotas
How it works

How to connect Autopilot to OpenSearch — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Autopilot and OpenSearch with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Autopilot connected
    OpenSearch connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Autopilot and OpenSearch objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Autopilot ⇄ OpenSearch
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Autopilot OpenSearch
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Autopilot and OpenSearch integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 397 integrations available for Autopilot and OpenSearch.

Popular · 7 of 397
All Autopilot integrations All OpenSearch integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own