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AI ⇄ ERP

Autopilot to Manhattan Associates WMS integration — real-time, two-way sync

Keep Autopilot and Manhattan Associates WMS in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Autopilot and Manhattan Associates WMS

Ground Autopilot on the customers, suppliers, items, and transactions that live in Manhattan Associates WMS, and write the classifications, scores, and extracted fields Autopilot produces back onto those records in real time.

An AI system does not keep customers, orders, or invoices the way an ERP does. What it keeps is derived: the vectors and metadata in a store, or the classifications, extracted fields, and generated text a model produces over records it was handed. Manhattan Associates WMS is where those source records actually live, across finance, operations, procurement, and inventory, and that data usually stays behind a strict API with many record types. Whatever Autopilot produces, whether a category, a risk flag, an extracted value, or an embedding, only earns its keep when it lands back on the record in Manhattan Associates WMS where the business is run.

Stacksync connects Smart Segments, Journeys (Triggers), Activities, Contacts in Autopilot with Purchase Orders & ASNs, Inventory, Items, Shipments & LPNs in Manhattan Associates WMS and keeps the two sides in sync in real time. Purchase Orders & ASNs, Inventory, Items, Shipments & LPNs from Manhattan Associates WMS replicate into Autopilot continuously, so retrieval, classification, and reasoning run against current ERP records instead of last night's extract, and the fields Autopilot generates sync back onto the matching record in Manhattan Associates WMS. Mapping is field-level, matching is on identifiers you choose, and Stacksync handles the ERP's API limits and schema drift, so there is no extraction pipeline to build or babysit.

Because every AI-side item carries the key of the record it came from, results always resolve to the right customer, supplier, or transaction. Autopilot reasons over the business as it actually is within seconds of a change, and the people running operations act on model output where they already work, without exporting a file or logging into a second system.

Common use cases

  • 01 Stream Activities into a warehouse so opens, clicks, and journey steps sit next to product and revenue data for lifecycle reporting.
  • 02 Upsert Contacts from a CRM or product database into Autopilot so new signups and profile changes flow into email and SMS journeys without manual CSV imports.
  • 03 Stream ship confirmations and tracking to the ERP and CRM so customer service answers from live data.
  • 04 Mirror inventory positions across the distribution network into a central warehouse for network-level visibility.

Common sync patterns

Continuous freshness, no reload

As records are created or corrected in Manhattan Associates WMS, the copy held in Autopilot updates within seconds, so the model side never reasons over stale ERP data.

One consistent identity across both systems

A customer, supplier, item, or transaction in Manhattan Associates WMS maps to the corresponding entry in Autopilot, so every AI result attaches to the right entity on both sides.

Document extraction round-trip

Purchase orders, invoices, or other documents flow from Manhattan Associates WMS into Autopilot for parsing or classification, and the structured result returns to the record it came from.

What you can sync between Autopilot and Manhattan Associates WMS

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Autopilot objects Manhattan Associates WMS objects How this pairing syncs
Smart Segments Rule-based dynamic audiences; membership is computed by Autopilot, so it is read-only over the API. Shipments & LPNs Ship confirmations, cartons, and tracking pushed back to order sources. Smart Segments is specific to Autopilot and Shipments & LPNs to Manhattan Associates WMS — each maps to any object or custom field on the other side.
Journeys (Triggers) Automation journeys; a contact can be added to a journey via its trigger endpoint to start automated email or SMS sequences. Receipts Receiving transactions reconciled against POs in the ERP. Journeys (Triggers) is specific to Autopilot and Receipts to Manhattan Associates WMS — each maps to any object or custom field on the other side.
Activities Per-contact activity and event history (opens, clicks, journey steps); read-only feed used for engagement reporting. Locations & Zones Facility topology referenced when interpreting inventory positions. Activities is specific to Autopilot and Locations & Zones to Manhattan Associates WMS — each maps to any object or custom field on the other side.
Contacts Core people records (email, name, custom fields, list and segment membership); upserted two-way as the primary sync object. Returns Return receipts synced so upstream systems reflect disposition and restock. Contacts is specific to Autopilot and Returns to Manhattan Associates WMS — each maps to any object or custom field on the other side.
Lists Static contact lists; membership is readable per list and writable by adding or removing contacts. Appointments Dock scheduling data coordinated with carriers and yard systems. Lists is specific to Autopilot and Appointments to Manhattan Associates WMS — each maps to any object or custom field on the other side.
Custom Fields User-defined contact properties (string, number, date, boolean); discovered so field keys map cleanly to destination columns. Distribution Orders Outbound order releases sent from the ERP or OMS into the WMS for waving and fulfillment. Custom Fields is specific to Autopilot and Distribution Orders to Manhattan Associates WMS — each maps to any object or custom field on the other side.

How changes propagate between Autopilot and Manhattan Associates WMS

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Autopilot Manhattan Associates WMS Interval-based propagation

DetectionStacksync polls Autopilot for changes on an incremental schedule, reading only records changed since the previous pass. No CDC.

DeliveryEach detected change is written to Manhattan Associates WMS through its API, with automatic retries and rate-limit backoff.

Manhattan Associates WMS Autopilot Interval-based propagation

DetectionStacksync polls Manhattan Associates WMS for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.

DeliveryEach detected change is written to Autopilot through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Autopilot: The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
What ships with Autopilot ⇄ Manhattan Associates WMS

Connect Autopilot and Manhattan Associates WMS for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Autopilot–Manhattan Associates WMS connection.

Real-time

Two-way sync

Changes in Autopilot or Manhattan Associates WMS instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Autopilot or Manhattan Associates WMS data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Autopilot or Manhattan Associates WMS record.

Observability

Monitoring

Track your Autopilot ⇄ Manhattan Associates WMS sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Autopilot and Manhattan Associates WMS.

How the Autopilot and Manhattan Associates WMS connectors work

Autopilot

Integration surface
REST API (Autopilot v1); Autopilot rebranded to Ortto in 2021 and the newer Ortto API co-exists with the legacy Autopilot endpoints
Authentication
Per-account API key sent in the autopilotapikey request header (generated in account settings); requests use Content-Type application/json against https://api2.autopilothq.com/v1/
Change detection
No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path.
Capabilities
read · write
Rate limits
The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
Autopilot setup guide

Manhattan Associates WMS

Integration surface
REST API on Manhattan Active WM; database tables and message-based interfaces on legacy on-premises versions
Authentication
OAuth 2.0 on Manhattan Active; database credentials on legacy deployments
Change detection
Polling on modified timestamps; Manhattan Active also supports event/message-driven integration patterns
Capabilities
read · write
How it works

How to connect Autopilot to Manhattan Associates WMS — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Autopilot and Manhattan Associates WMS with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Autopilot connected
    Manhattan Associates WMS connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Autopilot and Manhattan Associates WMS objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Autopilot ⇄ Manhattan Associates WMS
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Autopilot Manhattan Associates WMS
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Autopilot and Manhattan Associates WMS integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 380 integrations available for Autopilot and Manhattan Associates WMS.

Popular · 7 of 380
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