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AI ⇄ Database

Autopilot to IBM AS/400 integration — real-time, two-way sync

Keep Autopilot and IBM AS/400 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Autopilot and IBM AS/400

Sync the records in IBM AS/400 into Autopilot and land its embeddings, classifications, and generated fields back on the same rows, in real time and without a pipeline to maintain.

AI systems do not hold customers or invoices the way business apps do. What they hold is derived from your data: the vectors and metadata in a vector store, or the classifications, extracted fields, and generated text a model produces over records it was given. IBM AS/400 is where those source records actually live. The bridge between the two is the row itself, since an item in Autopilot and the record in IBM AS/400 it describes are two halves of the same thing, and they drift the moment one is updated without the other.

Stacksync syncs Physical files (tables), Logical files (views), Members, Rows / records in IBM AS/400 with Custom Fields, Smart Segments, Journeys (Triggers), Activities in Autopilot in real time. Rows created or changed in IBM AS/400 flow into Autopilot so inference and embedding run on current data, and the scores, labels, and generated fields Autopilot produces flow back onto the matching rows in IBM AS/400, mapped field by field. A change on either side appears on the other within seconds, with no extraction job or webhook plumbing to keep alive.

Because matching is by a stable identifier, every row in IBM AS/400 stays tied to its AI-side counterpart in Autopilot. Retrieval, enrichment, and generated content always resolve back to the record they came from, so there are no orphaned vectors and no labels describing a version of a row that no longer exists.

Common use cases

  • 01 Upsert Contacts from a CRM or product database into Autopilot so new signups and profile changes flow into email and SMS journeys without manual CSV imports.
  • 02 Add contacts to a Journey from a database event or CRM stage change to start automated onboarding or nurture sequences.
  • 03 Expose AS/400 order, inventory, and item master data to modern SaaS tools without rewriting green-screen applications.
  • 04 Use journal-based change capture to replicate IBM i data into a cloud warehouse for reporting.

Common sync patterns

Keep derived data fresh as sources change

When a row in IBM AS/400 is updated or removed, its counterpart in Autopilot is updated or removed too, so nothing in Autopilot describes a record that has since changed or gone.

Backfill once, then stay in step

Load your existing rows from IBM AS/400 into Autopilot to build the index or enrichment set, then let ongoing changes sync automatically instead of re-running the whole job.

One record, one identifier

Each item in Autopilot carries the key of the row in IBM AS/400 it came from, so results resolve back to the exact record with nothing orphaned or duplicated.

What you can sync between Autopilot and IBM AS/400

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Autopilot objects IBM AS/400 objects How this pairing syncs
Lists Static contact lists; membership is readable per list and writable by adding or removing contacts. Rows / records The unit of read and write, accessed via SQL or record-level access. Lists is specific to Autopilot and Rows / records to IBM AS/400 — each maps to any object or custom field on the other side.
Custom Fields User-defined contact properties (string, number, date, boolean); discovered so field keys map cleanly to destination columns. Journals and journal receivers The change log that enables log-based CDC on journaled files. Custom Fields is specific to Autopilot and Journals and journal receivers to IBM AS/400 — each maps to any object or custom field on the other side.
Smart Segments Rule-based dynamic audiences; membership is computed by Autopilot, so it is read-only over the API. Data queues Program-to-program messaging objects sometimes used to hand events off to integrations. Smart Segments is specific to Autopilot and Data queues to IBM AS/400 — each maps to any object or custom field on the other side.
Journeys (Triggers) Automation journeys; a contact can be added to a journey via its trigger endpoint to start automated email or SMS sequences. Libraries The schema-equivalent containers that scope which files a sync reads. Journeys (Triggers) is specific to Autopilot and Libraries to IBM AS/400 — each maps to any object or custom field on the other side.
Activities Per-contact activity and event history (opens, clicks, journey steps); read-only feed used for engagement reporting. Physical files (tables) The Db2 for i tables mapped directly to sync targets. Activities is specific to Autopilot and Physical files (tables) to IBM AS/400 — each maps to any object or custom field on the other side.
Contacts Core people records (email, name, custom fields, list and segment membership); upserted two-way as the primary sync object. Logical files (views) Indexed or filtered views over physical files, usable as read sources. Contacts is specific to Autopilot and Logical files (views) to IBM AS/400 — each maps to any object or custom field on the other side.

How changes propagate between Autopilot and IBM AS/400

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Autopilot IBM AS/400 Interval-based propagation

DetectionStacksync polls Autopilot for changes on an incremental schedule, reading only records changed since the previous pass. No CDC.

DeliveryEach detected change is applied to IBM AS/400 as a row-level write, with types converted between the two schemas.

IBM AS/400 Autopilot Sub-second propagation

DetectionChanges in IBM AS/400 are captured at the source via change data capture — no polling loop against its API. Journal-based CDC by reading journal receivers on journaled files.

DeliveryEach detected change is written to Autopilot through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Autopilot: The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
  • IBM AS/400: Bounded by system resources and subsystem configuration rather than an API quota.
What ships with Autopilot ⇄ IBM AS/400

Connect Autopilot and IBM AS/400 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Autopilot–IBM AS/400 connection.

Real-time

Two-way sync

Changes in Autopilot or IBM AS/400 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Autopilot or IBM AS/400 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Autopilot or IBM AS/400 record.

Observability

Monitoring

Track your Autopilot ⇄ IBM AS/400 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Autopilot and IBM AS/400.

How the Autopilot and IBM AS/400 connectors work

Autopilot

Integration surface
REST API (Autopilot v1); Autopilot rebranded to Ortto in 2021 and the newer Ortto API co-exists with the legacy Autopilot endpoints
Authentication
Per-account API key sent in the autopilotapikey request header (generated in account settings); requests use Content-Type application/json against https://api2.autopilothq.com/v1/
Change detection
No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path.
Capabilities
read · write
Rate limits
The REST API is capped at 100 requests/minute per account; exceeding it returns HTTP 429. Enterprise plans can request a higher limit. Contact writes accept an array for bulk upsert, and list and segment reads paginate via a bookmark cursor.
Autopilot setup guide

IBM AS/400

Integration surface
SQL over JDBC/ODBC to Db2 for i (for example the JTOpen/jt400 driver), alongside native record-level access
Authentication
IBM i user profile credentials (database credentials)
Change detection
Journal-based CDC by reading journal receivers on journaled files; polling as a fallback
Capabilities
read · write · CDC
Rate limits
Bounded by system resources and subsystem configuration rather than an API quota.
How it works

How to connect Autopilot to IBM AS/400 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Autopilot and IBM AS/400 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Autopilot connected
    IBM AS/400 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Autopilot and IBM AS/400 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Autopilot ⇄ IBM AS/400
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Autopilot IBM AS/400
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Autopilot and IBM AS/400 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 406 integrations available for Autopilot and IBM AS/400.

Popular · 7 of 406
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