Two-way sync
Changes in Autopilot or Couchbase instantly reflect in both systems. No stale data, no manual imports.
Keep Autopilot and Couchbase in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
AI systems do not hold customers or invoices the way business apps do. What they hold is derived from your data: the vectors and metadata in a vector store, or the classifications, extracted fields, and generated text a model produces over records it was given. Couchbase is where those source records actually live. The bridge between the two is the row itself, since an item in Autopilot and the record in Couchbase it describes are two halves of the same thing, and they drift the moment one is updated without the other.
Stacksync syncs Collections, JSON Documents, Global Secondary Indexes, XDCR replications in Couchbase with Journeys (Triggers), Activities, Contacts, Lists in Autopilot in real time. Rows created or changed in Couchbase flow into Autopilot so inference and embedding run on current data, and the scores, labels, and generated fields Autopilot produces flow back onto the matching rows in Couchbase, mapped field by field. A change on either side appears on the other within seconds, with no extraction job or webhook plumbing to keep alive.
Because matching is by a stable identifier, every row in Couchbase stays tied to its AI-side counterpart in Autopilot. Retrieval, enrichment, and generated content always resolve back to the record they came from, so there are no orphaned vectors and no labels describing a version of a row that no longer exists.
Scores, labels, extracted fields, or generated text produced in Autopilot land on the matching row in Couchbase, next to the source data your applications already query.
When a row in Couchbase is updated or removed, its counterpart in Autopilot is updated or removed too, so nothing in Autopilot describes a record that has since changed or gone.
Load your existing rows from Couchbase into Autopilot to build the index or enrichment set, then let ongoing changes sync automatically instead of re-running the whole job.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Autopilot objects | Couchbase objects | How this pairing syncs | |
|---|---|---|---|
| Activities Per-contact activity and event history (opens, clicks, journey steps); read-only feed used for engagement reporting. | XDCR replications Cluster-to-cluster replication streams, useful context when choosing a sync source cluster. | Activities is specific to Autopilot and XDCR replications to Couchbase — each maps to any object or custom field on the other side. | |
| Contacts Core people records (email, name, custom fields, list and segment membership); upserted two-way as the primary sync object. | Full-text search indexes Search indexes over documents, relevant when syncing searchable content. | Contacts is specific to Autopilot and Full-text search indexes to Couchbase — each maps to any object or custom field on the other side. | |
| Lists Static contact lists; membership is readable per list and writable by adding or removing contacts. | Buckets Top-level data containers, roughly analogous to a database, that scope replication and memory quotas. | Lists is specific to Autopilot and Buckets to Couchbase — each maps to any object or custom field on the other side. | |
| Custom Fields User-defined contact properties (string, number, date, boolean); discovered so field keys map cleanly to destination columns. | Scopes Namespaces inside a bucket used to group collections, similar to schemas. | Custom Fields is specific to Autopilot and Scopes to Couchbase — each maps to any object or custom field on the other side. | |
| Smart Segments Rule-based dynamic audiences; membership is computed by Autopilot, so it is read-only over the API. | Collections Table-like groupings of documents that syncs typically map one-to-one to destination tables. | Smart Segments is specific to Autopilot and Collections to Couchbase — each maps to any object or custom field on the other side. | |
| Journeys (Triggers) Automation journeys; a contact can be added to a journey via its trigger endpoint to start automated email or SMS sequences. | JSON Documents The core records; schemaless JSON keyed by document id, flattened or mapped to relational rows in syncs. | Journeys (Triggers) is specific to Autopilot and JSON Documents to Couchbase — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls Autopilot for changes on an incremental schedule, reading only records changed since the previous pass. No CDC.
DeliveryEach detected change is applied to Couchbase as a row-level write, with types converted between the two schemas.
DetectionChanges in Couchbase are captured at the source via change data capture — no polling loop against its API. Database Change Protocol (DCP) streams document mutations.
DeliveryEach detected change is written to Autopilot through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Autopilot–Couchbase connection.
Changes in Autopilot or Couchbase instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Autopilot or Couchbase data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Autopilot or Couchbase record.
Track your Autopilot ⇄ Couchbase sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Autopilot and Couchbase.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Autopilot and Couchbase with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Autopilot and Couchbase objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Autopilot and Couchbase: authenticate both systems, choose the objects to sync (such as Autopilot's Activities and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
Autopilot: Authentication is a per-account API key sent in the autopilotapikey header against base URL https://api2.autopilothq.com/v1/; Autopilot rebranded to Ortto in 2021 and both API surfaces still operate. Couchbase: SQL++ (N1QL) provides SQL-style querying over JSON documents, including joins across collections, so extraction can be query-shaped rather than key-by-key. Stacksync's field mapping accounts for these differences between Autopilot and Couchbase without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Autopilot and Couchbase records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Autopilot and Couchbase connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Autopilot–Couchbase integration in-house.
Yes — Stacksync ships production-grade connectors for both Autopilot and Couchbase. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
Change detection on Autopilot: No CDC; incremental sync polls the /contacts endpoint with bookmark cursor pagination and updated timestamps. Journey webhook actions can push specific contact events, but there is no general change-subscription webhook, so polling is the reliable path. On Couchbase: Database Change Protocol (DCP) streams document mutations; SQL++ polling on document fields as an alternative. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 394 integrations available for Autopilot and Couchbase.