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Business productivity ⇄ Accounting and finance

Atlassian to Rillet integration — real-time, two-way sync

Keep Atlassian and Rillet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Atlassian and Rillet

Connect the financial records in Rillet with the work happening in Atlassian, so both stay current without exports or copy-paste.

Finance and delivery teams connect Atlassian to Rillet so project execution and accounting stay aligned. Linking Jira Issues and Projects to Rillet Invoices and Bills gives accountants visibility into the work behind each charge, and gives delivery teams a view of billing status without opening the ledger.

Stacksync keeps Invoice Payment, Charge, Reimbursement, Custom Field in Rillet and Issue Comments, Attachments, Custom Fields, Workflows and Statuses in Atlassian in sync, bi-directionally and in real time. Whatever records Atlassian keeps and whatever events it produces, the overlap with Rillet is mapped field by field, and a change on either side shows up on the other within seconds.

There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.

Common use cases

  • 01 Give accountants visibility into the Jira Issue history behind an Invoice line.
  • 02 Track disputed Invoices and Credit Memos as Jira Issues through to resolution.
  • 03 Keep Rillet Customer and Account references on Jira Custom Fields so project work maps to the ledger.
  • 04 Sync AR and collection status back to customer success tools ahead of renewals.

Common sync patterns

Billable work to invoicing

completed Jira Issues on a Jira Project roll up to draft Rillet Invoices for the matching Customer.

Vendor bill tracking

Rillet Bills and Vendor records create Jira Issues so procurement follow-ups are tracked on Boards and Sprints.

Credit memo review

a new Rillet Credit Memo opens a Jira Issue with the Customer context attached for approval workflow.

What you can sync between Atlassian and Rillet

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Atlassian objects Rillet objects How this pairing syncs
Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. Custom Field Synced with incremental and full sync per the Stacksync docs. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Jira Projects Containers that scope issues, workflows, and permissions for a sync. Invoice Payment Synced with incremental and full sync per the Stacksync docs. Jira Projects is specific to Atlassian and Invoice Payment to Rillet — each maps to any object or custom field on the other side.
Boards and Sprints Agile structures read to report on sprint contents and status. Charge Synced with incremental and full sync per the Stacksync docs. Boards and Sprints is specific to Atlassian and Charge to Rillet — each maps to any object or custom field on the other side.
Issue Comments Threaded discussion synced into linked tickets in external systems. Reimbursement Synced with incremental and full sync per the Stacksync docs. Issue Comments is specific to Atlassian and Reimbursement to Rillet — each maps to any object or custom field on the other side.
Attachments Files on issues mirrored to paired records where needed. Account Synced with incremental and full sync per the Stacksync docs. Attachments is specific to Atlassian and Account to Rillet — each maps to any object or custom field on the other side.
Workflows and Statuses Status transitions mapped to stages in the paired system. Customer Synced with incremental and full sync per the Stacksync docs. Workflows and Statuses is specific to Atlassian and Customer to Rillet — each maps to any object or custom field on the other side.

How changes propagate between Atlassian and Rillet

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Atlassian Rillet Sub-second propagation

DetectionAtlassian notifies Stacksync of record changes through webhook events. Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill.

DeliveryEach detected change is written to Rillet through its API, with automatic retries and rate-limit backoff.

Rillet Atlassian Sub-second propagation

DetectionRillet pushes changes as they happen — webhook events backed by change data capture. Near real-time updates via change tracking.

DeliveryEach detected change is written to Atlassian through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Rillet: Subject to the platform's API rate limits.
What ships with Atlassian ⇄ Rillet

Connect Atlassian and Rillet for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Rillet connection.

Real-time

Two-way sync

Changes in Atlassian or Rillet instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Atlassian or Rillet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Atlassian or Rillet record.

Observability

Monitoring

Track your Atlassian ⇄ Rillet sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Atlassian and Rillet.

How the Atlassian and Rillet connectors work

Atlassian

Integration surface
REST APIs per product (Jira Cloud and Confluence Cloud)
Authentication
OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
Change detection
Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
Capabilities
read · write · webhooks

Rillet

Integration surface
REST API (OpenAPI-specified, with production and sandbox environments)
Authentication
API key generated in Rillet (Organization Setting -> API Access); uncheck Read Only for bidirectional sync, check Read Only for one-way sync
Change detection
Near real-time updates via change tracking; incremental sync per object, with delete detection (some objects checked every 1h or 4h)
Capabilities
read · write · CDC · webhooks
Rate limits
Subject to the platform's API rate limits.
Rillet setup guide
How it works

How to connect Atlassian to Rillet — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Atlassian and Rillet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Atlassian connected
    Rillet connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Atlassian and Rillet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Atlassian ⇄ Rillet
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Atlassian Rillet
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Atlassian and Rillet integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 367 integrations available for Atlassian and Rillet.

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