Real-time
Two-way sync
Changes in Atlassian or Insightly instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Atlassian to Insightly integration — real-time, two-way sync
Keep Atlassian and Insightly in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Atlassian and Insightly
Sync what happens in Atlassian with the customer records in Insightly, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Atlassian holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Issue Comments, Attachments, Custom Fields, Workflows and Statuses in Atlassian to Organizations, Leads, Opportunities, Projects in Insightly with bi-directional, real-time sync. Activity and record changes in Atlassian update the matching contact or account in Insightly, and CRM data flows the other way wherever Atlassian can store and use it.
Common use cases
- 01 Keep Jira and a second tracker (for example a customer's Jira instance) aligned during co-delivery projects.
- 02 Sync Confluence page metadata into a knowledge index so other tools can link to current documentation.
- 03 Write product usage or billing data from internal databases into Insightly custom fields for account context
- 04 Deduplicate and align customer records between Insightly and an ERP or invoicing system
Common sync patterns
Where Atlassian supplies contact or company data
Enriched fields land directly on records in Insightly, and refreshes keep them from going stale.
Where Atlassian can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Insightly sync into Atlassian, so people working there have the context without switching tools.
Where Atlassian handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Insightly, so sales sees open issues before the next call.
What you can sync between Atlassian and Insightly
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Atlassian objects | Insightly objects | How this pairing syncs | |
|---|---|---|---|
| Custom Fields Instance-specific fields (customfield IDs) that carry most business-specific data in syncs. | Custom Fields Per-object custom fields carry enrichment and billing data written from external systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Boards and Sprints Agile structures read to report on sprint contents and status. | Organizations Company records map to accounts in ERPs and other CRMs. | Boards and Sprints is specific to Atlassian and Organizations to Insightly — each maps to any object or custom field on the other side. | |
| Issue Comments Threaded discussion synced into linked tickets in external systems. | Leads Unqualified prospects sync in from forms and enrichment sources before conversion. | Issue Comments is specific to Atlassian and Leads to Insightly — each maps to any object or custom field on the other side. | |
| Attachments Files on issues mirrored to paired records where needed. | Opportunities Pipeline records feed forecasting and warehouse-based reporting. | Attachments is specific to Atlassian and Opportunities to Insightly — each maps to any object or custom field on the other side. | |
| Workflows and Statuses Status transitions mapped to stages in the paired system. | Projects Delivery records created from won opportunities sync with PSA and task tools. | Workflows and Statuses is specific to Atlassian and Projects to Insightly — each maps to any object or custom field on the other side. | |
| Users and Groups Assignees and reporters matched to identities in other tools. | Tasks Activity records keep follow-ups consistent across systems. | Users and Groups is specific to Atlassian and Tasks to Insightly — each maps to any object or custom field on the other side. |
How changes propagate between Atlassian and Insightly
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Atlassian Insightly Sub-second propagation
DetectionAtlassian notifies Stacksync of record changes through webhook events. Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill.
DeliveryEach detected change is written to Insightly through its API, with automatic retries and rate-limit backoff.
Insightly Atlassian Interval-based propagation
DetectionStacksync polls Insightly for changes on an incremental schedule, reading only records changed since the previous pass. Polling on record updated-date fields.
DeliveryEach detected change is written to Atlassian through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Insightly: Daily API request caps vary by Insightly plan.
What ships with Atlassian ⇄ Insightly
Connect Atlassian and Insightly for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Atlassian–Insightly connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Atlassian or Insightly data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Atlassian or Insightly record.
Observability
Monitoring
Track your Atlassian ⇄ Insightly sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Atlassian and Insightly.
How the Atlassian and Insightly connectors work
Atlassian
- Integration surface
- REST APIs per product (Jira Cloud and Confluence Cloud)
- Authentication
- OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts
- Change detection
- Webhooks on issue and page events, plus JQL polling on the updated timestamp for backfill
- Capabilities
- read · write · webhooks
Insightly
- Integration surface
- REST API (versioned)
- Authentication
- API key sent via HTTP Basic authentication
- Change detection
- Polling on record updated-date fields
- Capabilities
- read · write
- Rate limits
- Daily API request caps vary by Insightly plan
How it works
How to connect Atlassian to Insightly — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Atlassian and Insightly with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Atlassian
connected
Insightly
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Atlassian and Insightly objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Atlassian ⇄ InsightlyCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Atlassian InsightlyCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Atlassian and Insightly integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Atlassian and Insightly: authenticate both systems, choose the objects to sync (such as Atlassian's Custom Fields and Boards and Sprints), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Atlassian and Insightly: Where Atlassian supplies contact or company data; Where Atlassian can store CRM context: fields kept current; Where Atlassian handles support or shared inboxes. Enriched fields land directly on records in Insightly, and refreshes keep them from going stale.
-
Atlassian: REST APIs per product (Jira Cloud and Confluence Cloud). Authentication: OAuth 2.0 (3LO) for apps or API tokens with basic auth for scripts. Insightly: REST API (versioned). Authentication: API key sent via HTTP Basic authentication. Stacksync manages authentication, retries, and rate limits on both sides.
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Atlassian: Each Atlassian product has its own REST API and resource model; a sync spanning Jira and Confluence talks to separate endpoints under one Atlassian identity. Insightly: Insightly combines CRM and project management in one data model, so opportunities can convert into linked projects, and both object types are available over the same API. Stacksync's field mapping accounts for these differences between Atlassian and Insightly without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Atlassian and Insightly records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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