Real-time
Two-way sync
Changes in Asana or PagerDuty instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Asana to PagerDuty integration — real-time, two-way sync
Keep Asana and PagerDuty in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Asana and PagerDuty
Connect the tickets, records, and events in Asana to the systems engineering runs in PagerDuty, kept current in real time and in both directions.
Asana is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. PagerDuty is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Custom fields, Stories, Users, Portfolios in Asana with Escalation Policies, On-Calls, Notes and Log Entries, Incidents in PagerDuty field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Mirror Projects, Sections, and Portfolios into a warehouse for cross-team reporting on status, timelines, and workload without CSV exports.
- 02 Push support tickets or intake requests from an operational database into Asana Tasks, then read completion and status Custom fields back when work finishes.
- 03 Provision and deactivate Users and Team memberships two-way from an HRIS or identity provider so the on-call roster matches the current org.
- 04 Write Schedules and Escalation Policies from a workforce tool or source-of-truth spreadsheet so rotations and overrides stay consistent across teams.
Common sync patterns
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
Where PagerDuty tracks engineering work: requests become issues
A ticket or request raised in Asana opens or updates a matching issue in PagerDuty, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where PagerDuty moves messages between services: activity lands on the stream
Records created or changed in Asana publish to the queue or topic in PagerDuty as they happen, so downstream services react to real events rather than polling for them.
What you can sync between Asana and PagerDuty
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Asana objects | PagerDuty objects | How this pairing syncs | |
|---|---|---|---|
| Users Members of a workspace or organization referenced by assignee and follower fields; read to resolve GIDs to names and emails. | Users Responders with contact methods and notification rules; provisioned and updated two-way to keep the on-call roster aligned with an HRIS or identity provider. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Teams / Workspaces Organizational containers that hold projects and members; used to scope which projects a given sync covers. | Teams Groupings of users, services, and escalation policies; synced two-way so membership mirrors org structure from an IdP or HRIS. | Teams / Workspaces is specific to Asana and Teams to PagerDuty — each maps to any object or custom field on the other side. | |
| Tasks The primary unit of work and main record; created, updated, completed, and deleted via REST and synced two-way. Subtasks are Tasks with a parent reference. | Schedules On-call rotations built from layers and overrides; read and written so calendar or workforce tools can drive who is on call. | Tasks is specific to Asana and Schedules to PagerDuty — each maps to any object or custom field on the other side. | |
| Projects Collections of Tasks with a layout (list, board, timeline, calendar); each project maps to a synced table scope and its custom fields define the mapping. | Escalation Policies Ordered rules routing incidents to users and schedules; read and written two-way to codify paging logic from a source of truth. | Projects is specific to Asana and Escalation Policies to PagerDuty — each maps to any object or custom field on the other side. | |
| Sections Ordered groupings of Tasks within a project; synced as a grouping attribute or category field on the row. | On-Calls Computed view of who is on call now, derived from schedules and escalation policies; read-only, ideal for pushing current responders into other systems. | Sections is specific to Asana and On-Calls to PagerDuty — each maps to any object or custom field on the other side. | |
| Custom fields Typed fields (text, number, enum, multi-enum, date, people) defined at project or workspace level; mapped to database columns, with enum values written by option GID. | Notes and Log Entries Notes are writable to append context to an incident; log entries are a read-only record of every action taken on that incident. | Custom fields is specific to Asana and Notes and Log Entries to PagerDuty — each maps to any object or custom field on the other side. |
How changes propagate between Asana and PagerDuty
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Asana PagerDuty Sub-second propagation
DetectionAsana notifies Stacksync of record changes through webhook events. Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete.
DeliveryEach detected change is written to PagerDuty through its API, with automatic retries and rate-limit backoff.
PagerDuty Asana Sub-second propagation
DetectionPagerDuty notifies Stacksync of record changes through webhook events. V3 webhook subscriptions push incident.* and service.* events (triggered, acknowledged, escalated, resolved, created, updated).
DeliveryEach detected change is written to Asana through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Asana: Per token: 1,500 requests/minute on paid plans, 150/minute on free; the Search API is capped at 60/minute; concurrency caps at 50 GET and 15 write requests. Exceeding a limit returns HTTP 429 with a Retry-After header, and a separate cost-based limiter applies to complex graph traversals.
- PagerDuty: REST API allows 960 requests per minute per token and returns HTTP 429 when exceeded; the Events API is rate-limited separately per integration key.
What ships with Asana ⇄ PagerDuty
Connect Asana and PagerDuty for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Asana–PagerDuty connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Asana or PagerDuty data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Asana or PagerDuty record.
Observability
Monitoring
Track your Asana ⇄ PagerDuty sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Asana and PagerDuty.
How the Asana and PagerDuty connectors work
Asana
- Integration surface
- REST API (app.asana.com/api/1.0, JSON responses), plus resource-scoped Webhooks and a sync-token Events API
- Authentication
- OAuth 2.0 for multi-user apps, Personal Access Tokens (PATs) for single-account use and testing, and organization-scoped Service Accounts (Enterprise) for admin-level access
- Change detection
- Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete; the sync-token Events API returns incremental changes on a task or project when webhooks are not used
- Capabilities
- read · write · webhooks
- Rate limits
- Per token: 1,500 requests/minute on paid plans, 150/minute on free; the Search API is capped at 60/minute; concurrency caps at 50 GET and 15 write requests. Exceeding a limit returns HTTP 429 with a Retry-After header, and a separate cost-based limiter applies to complex graph traversals.
PagerDuty
- Integration surface
- REST API v2 (plus Events API v2 for inbound alerts)
- Authentication
- REST API token via the Authorization: Token header (account-level for full access or user-level scoped to the user's permissions), or OAuth 2.0 (Authorization Code / PKCE); the Events API v2 uses a per-service routing (integration) key
- Change detection
- V3 webhook subscriptions push incident.* and service.* events (triggered, acknowledged, escalated, resolved, created, updated); list endpoints also support polling with updated_at and since/until windows
- Capabilities
- read · write · webhooks
- Rate limits
- REST API allows 960 requests per minute per token and returns HTTP 429 when exceeded; the Events API is rate-limited separately per integration key.
How it works
How to connect Asana to PagerDuty — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Asana and PagerDuty with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Asana
connected
PagerDuty
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Asana and PagerDuty objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Asana ⇄ PagerDutyCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Asana PagerDutyCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Asana and PagerDuty integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Asana and PagerDuty: authenticate both systems, choose the objects to sync (such as Asana's Users and Teams / Workspaces), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Change detection on Asana: Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete; the sync-token Events API returns incremental changes on a task or project when webhooks are not used. On PagerDuty: V3 webhook subscriptions push incident.* and service.* events (triggered, acknowledged, escalated, resolved, created, updated); list endpoints also support polling with updated_at and since/until windows. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Asana side: Custom fields, Stories, Users, Portfolios, plus custom fields where Asana exposes them. On the PagerDuty side: Escalation Policies, On-Calls, Notes and Log Entries, Incidents. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Asana and PagerDuty: One shared record across both systems; Where PagerDuty tracks engineering work: requests become issues; Where PagerDuty moves messages between services: activity lands on the stream. Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
-
Asana: REST API (app.asana.com/api/1.0, JSON responses), plus resource-scoped Webhooks and a sync-token Events API. Authentication: OAuth 2.0 for multi-user apps, Personal Access Tokens (PATs) for single-account use and testing, and organization-scoped Service Accounts (Enterprise) for admin-level access. PagerDuty: REST API v2 (plus Events API v2 for inbound alerts). Authentication: REST API token via the Authorization: Token header (account-level for full access or user-level scoped to the user's permissions), or OAuth 2.0 (Authorization Code / PKCE); the Events API v2 uses a per-service routing (integration) key. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Asana ⇄ Ldap -
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