Real-time
Two-way sync
Changes in Apollo.io or Freshworks CRM instantly reflect in both systems. No stale data, no manual imports.
CRM
Apollo.io to Freshworks CRM integration — real-time, two-way sync
Keep Apollo.io and Freshworks CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Apollo.io and Freshworks CRM
Run Apollo.io and Freshworks CRM side by side with the same accounts and contacts in both, whether they serve different teams or one is replacing the other.
Two CRMs in one company is more common than anyone plans for: an acquisition brings its own system, regions or business units standardize differently, or a migration is under way and both are live. In every case, some of the same companies and people exist in both systems, and every day of manual double entry pushes the copies further apart.
Stacksync syncs Custom fields, Contacts, Accounts, People (database records) in Apollo.io with Notes, Contacts, Accounts, Deals in Freshworks CRM in real time and in both directions, with field-level mapping and matching on identifiers you choose. Update a record in either CRM and the other reflects it within seconds.
Common use cases
- 01 Land sequence enrollment status and outcomes in a warehouse for outbound performance reporting.
- 02 Deduplicate contacts across Apollo and the CRM by syncing on email as the match key.
- 03 Sync unified contact records, covering sales and marketing attributes, into a warehouse for full-funnel reporting.
- 04 Push scored leads from a data platform into Freshworks CRM and route them by lifecycle stage.
Common sync patterns
Where both track pipeline: deal visibility across systems
Deal stage and value on shared accounts stay visible from either CRM.
Post-acquisition consolidation
Keep both CRMs accurate while the merged team decides on a target system, instead of freezing one and losing months of updates.
Migration with a parallel run
When one CRM is replacing the other, run both fully live until cutover, with no snapshot gap and no data freeze.
What you can sync between Apollo.io and Freshworks CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Apollo.io objects | Freshworks CRM objects | How this pairing syncs | |
|---|---|---|---|
| Contacts People saved to your Apollo account, synced with emails, phone numbers, and enrichment fields. | Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Accounts Company records with firmographic attributes, matched to CRM accounts during sync. | Accounts Company records kept consistent with ERP and billing systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks and calls Rep activity records synced for activity reporting and coaching workflows. | Tasks Follow-ups created from external signals such as product usage events. | Tasks and calls is specific to Apollo.io and Tasks to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Custom fields Account- and contact-level custom attributes mapped field-by-field in a sync. | Appointments Meeting records readable for activity reporting. | Custom fields is specific to Apollo.io and Appointments to Freshworks CRM — each maps to any object or custom field on the other side. | |
| People (database records) Prospects from Apollo's global database, pulled into downstream systems once enriched or saved. | Sales activities Logged activity types used in engagement and productivity analysis. | People (database records) is specific to Apollo.io and Sales activities to Freshworks CRM — each maps to any object or custom field on the other side. | |
| Sequences Outreach cadences (emailer campaigns in the API); enrollment status is read to track which contacts are being worked. | Lists Contact list membership synced against segments computed in a warehouse. | Sequences is specific to Apollo.io and Lists to Freshworks CRM — each maps to any object or custom field on the other side. |
How changes propagate between Apollo.io and Freshworks CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Apollo.io Freshworks CRM Interval-based propagation
DetectionStacksync polls Apollo.io for changes on an incremental schedule, reading only records changed since the previous pass. Polling on updated-at timestamps.
DeliveryEach detected change is written to Freshworks CRM through its API, with automatic retries and rate-limit backoff.
Freshworks CRM Apollo.io Sub-second propagation
DetectionFreshworks CRM notifies Stacksync of record changes through webhook events. Polling with updated-at filters.
DeliveryEach detected change is written to Apollo.io through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Apollo.io: Rate limits and enrichment credits vary by plan; bulk endpoints are throttled separately from single-record calls.
- Freshworks CRM: Subject to per-account API rate limits that vary by plan.
What ships with Apollo.io ⇄ Freshworks CRM
Connect Apollo.io and Freshworks CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Apollo.io–Freshworks CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Apollo.io or Freshworks CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Apollo.io or Freshworks CRM record.
Observability
Monitoring
Track your Apollo.io ⇄ Freshworks CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Apollo.io and Freshworks CRM.
How the Apollo.io and Freshworks CRM connectors work
Apollo.io
- Integration surface
- REST API
- Authentication
- API key (passed in request headers); master keys unlock account-wide endpoints
- Change detection
- Polling on updated-at timestamps; webhook callbacks exist only for delivering asynchronous enrichment results, not as a general change-event stream
- Capabilities
- read · write
- Rate limits
- Rate limits and enrichment credits vary by plan; bulk endpoints are throttled separately from single-record calls
Freshworks CRM
- Integration surface
- REST API
- Authentication
- API key sent as a Token authorization header
- Change detection
- Polling with updated-at filters; outbound webhooks can be configured through workflow automations
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that vary by plan
How it works
How to connect Apollo.io to Freshworks CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Apollo.io and Freshworks CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Apollo.io
connected
Freshworks CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Apollo.io and Freshworks CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Apollo.io ⇄ Freshworks CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Apollo.io Freshworks CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Apollo.io and Freshworks CRM integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Apollo.io and Freshworks CRM: authenticate both systems, choose the objects to sync (such as Apollo.io's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Apollo.io: Apollo distinguishes between people in its global database and contacts saved to your account; only saved contacts carry your custom fields and sequence history. Freshworks CRM: Contacts and accounts expose lifecycle stages and custom fields through the API, so one record serves both sales and marketing workflows. Stacksync's field mapping accounts for these differences between Apollo.io and Freshworks CRM without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Apollo.io and Freshworks CRM records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Apollo.io and Freshworks CRM connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Apollo.io–Freshworks CRM integration in-house.
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Yes — Stacksync ships production-grade connectors for both Apollo.io and Freshworks CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Apollo.io: Polling on updated-at timestamps; webhook callbacks exist only for delivering asynchronous enrichment results, not as a general change-event stream. On Freshworks CRM: Polling with updated-at filters; outbound webhooks can be configured through workflow automations. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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