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Business productivity ⇄ CRM

Amazon Seller Central to Salesforce integration — real-time data sync

Keep Amazon Seller Central and Salesforce in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Amazon Seller Central and Salesforce

Flow Amazon Seller Central data into Salesforce in real time — no exports, no schedulers, no custom scripts.

Amazon Seller Central is a read-only source: Stacksync reads its data in real time and delivers it into Salesforce, so Salesforce always reflects the current state of Amazon Seller Central — without exports, scripts, or schedulers.

Connecting Amazon Seller Central to Salesforce gives revenue teams marketplace context inside the CRM. Amazon Orders and Shipments are reflected on Salesforce Accounts and Contacts, so sales and support work channel customers with full purchase history.

Common use cases

  • 01 Target Salesforce Campaigns at Contacts segmented by Amazon purchase behavior.
  • 02 Inform Opportunity forecasts with FBA Inventory availability on the Listings being sold.
  • 03 Give support agents Amazon Order and Shipment detail on the Case without leaving Salesforce.
  • 04 Land Amazon orders, reports, and settlement data in your warehouse or ERP as they are produced.

Common sync patterns

Channel revenue on the account

Amazon Orders and Order Items sync to the matching Salesforce Account for a complete revenue picture.

Delivery-issue case creation

Amazon Shipment exceptions open Salesforce Cases routed to support.

Buyer-driven pipeline

high-value Amazon buyers surface as Salesforce Leads and Opportunities for direct-sales outreach.

What you can sync between Amazon Seller Central and Salesforce

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon Seller Central objects Salesforce objects How this pairing syncs
Order Items Line-level SKU, quantity, and price data joined to orders in downstream systems. Cases Support records; synced with help desk tools or internal databases for escalation workflows. Order Items is specific to Amazon Seller Central and Cases to Salesforce — each maps to any object or custom field on the other side.
Listings / Catalog Items Product listing content and status, readable and updatable through the Listings and Feeds APIs. Campaigns Marketing membership data; read out for attribution analysis in the warehouse. Listings / Catalog Items is specific to Amazon Seller Central and Campaigns to Salesforce — each maps to any object or custom field on the other side.
FBA Inventory Fulfillable quantity by SKU, synced out for stock planning and replenishment. Tasks and Events Activity records; usually read-only in syncs to feed activity reporting. FBA Inventory is specific to Amazon Seller Central and Tasks and Events to Salesforce — each maps to any object or custom field on the other side.
Shipments Inbound and outbound shipment records used to track fulfillment state. Products and Price Books Catalog and pricing data; commonly mastered in an ERP and written into Salesforce. Shipments is specific to Amazon Seller Central and Products and Price Books to Salesforce — each maps to any object or custom field on the other side.
Financial Events Settlement, fee, and refund events synced to finance systems for reconciliation. Custom Objects Org-specific tables with the __c suffix; discoverable via describe metadata so field mappings can be generated. Financial Events is specific to Amazon Seller Central and Custom Objects to Salesforce — each maps to any object or custom field on the other side.
Returns Return and refund records routed to support and finance workflows. Accounts Company records that anchor most syncs; typically mapped to customer tables in a database or ERP. Returns is specific to Amazon Seller Central and Accounts to Salesforce — each maps to any object or custom field on the other side.

How changes propagate between Amazon Seller Central and Salesforce

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Amazon Seller Central Salesforce Interval-based propagation

DetectionStacksync polls Amazon Seller Central for changes on an incremental schedule, reading only records changed since the previous pass. Historical and incremental syncs (mechanism not further specified).

DeliveryEach detected change is written to Salesforce through its API, with automatic retries and rate-limit backoff.

Salesforce Amazon Seller Central Sub-second propagation

DetectionChanges in Salesforce are captured at the source via change data capture — no polling loop against its API. Apex triggers are used whenever possible (Salesforce actively notifies Stacksync via an Apex trigger + callout class + remote site setting).

DeliveryAmazon Seller Central does not accept inbound record writes, so this direction carries requests rather than records: Amazon Seller Central's output flows back as field updates on the originating Salesforce records.

Rate-limit considerations

  • Amazon Seller Central: Per-operation token-bucket rate limits; bulk reads and writes should go through the asynchronous Reports and Feeds APIs instead of item-by-item calls.
  • Salesforce: Daily API request allocations vary by edition and license count.
What ships with Amazon Seller Central ⇄ Salesforce

Connect Amazon Seller Central and Salesforce for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon Seller Central–Salesforce connection.

Real-time

Real-time sync

Changes in Amazon Seller Central or Salesforce instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon Seller Central or Salesforce data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon Seller Central or Salesforce record.

Observability

Monitoring

Track your Amazon Seller Central ⇄ Salesforce sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon Seller Central and Salesforce.

How the Amazon Seller Central and Salesforce connectors work

Amazon Seller Central

Integration surface
REST API (Selling Partner API, SP-API)
Authentication
SP-API app credentials (LWA client ID/secret, application ID, Merchant ID/Seller ID token, refresh token, region) entered into the Stacksync connection form
Change detection
Historical and incremental syncs (mechanism not further specified)
Capabilities
read
Rate limits
Per-operation token-bucket rate limits; bulk reads and writes should go through the asynchronous Reports and Feeds APIs instead of item-by-item calls
Amazon Seller Central setup guide

Salesforce

Integration surface
REST, SOAP, and Bulk APIs
Authentication
OAuth login via a Salesforce user (browser-based authorization flow); requires "API Enabled" permission for polling mode, plus "Author Apex" and "Customize Application" OR "Modify All Data" for trigger mode
Change detection
Apex triggers are used whenever possible (Salesforce actively notifies Stacksync via an Apex trigger + callout class + remote site setting)
Capabilities
read · write · CDC
Rate limits
Daily API request allocations vary by edition and license count.
Salesforce setup guide
How it works

How to connect Amazon Seller Central to Salesforce — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon Seller Central and Salesforce with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon Seller Central connected
    Salesforce connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon Seller Central and Salesforce objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon Seller Central ⇄ Salesforce
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon Seller Central Salesforce
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Amazon Seller Central and Salesforce integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

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