Skip to content
Database ⇄ Business productivity

Amazon Aurora to Sysaid integration — real-time, two-way sync

Keep Amazon Aurora and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Amazon Aurora and Sysaid

Mirror Sysaid's data into Amazon Aurora so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Sysaid through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Amazon Aurora.

Stacksync mirrors Users, Assets, Configuration Items (CIs), Companies from Sysaid into Read Replicas, Databases, Schemas, Tables in Amazon Aurora and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Sysaid, so the tool and the database never disagree.

Common use cases

  • 01 Two-way sync Incidents and Service Requests with a Postgres database so on-call and internal apps read and update tickets in SQL while agents keep working in SysAid.
  • 02 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 03 Two-way sync between Aurora application tables and a CRM so product data and account data stay consistent.
  • 04 Stream row-level changes from Aurora into a warehouse for near-real-time analytics without batch exports.

Common sync patterns

One integration pattern for the whole stack

Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.

Read Sysaid with a query

Records from Sysaid are ordinary rows in Amazon Aurora; join them, index them, and use them in application logic without touching the vendor API.

Automate Sysaid from your codebase

Write to the synced tables in Amazon Aurora and Stacksync propagates the change into Sysaid, replacing custom integration code.

What you can sync between Amazon Aurora and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon Aurora objects Sysaid objects How this pairing syncs
Views Read-only query-backed sources for downstream syncs. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Views is specific to Amazon Aurora and Companies to Sysaid — each maps to any object or custom field on the other side.
Materialized Views Precomputed result sets (PostgreSQL-compatible clusters) readable as sources. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Materialized Views is specific to Amazon Aurora and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Columns and Data Types Standard MySQL or PostgreSQL types mapped during field mapping. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Columns and Data Types is specific to Amazon Aurora and Incidents to Sysaid — each maps to any object or custom field on the other side.
Primary and Foreign Keys Constraints used to identify records and preserve relational integrity in syncs. Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. Primary and Foreign Keys is specific to Amazon Aurora and Service Requests to Sysaid — each maps to any object or custom field on the other side.
Read Replicas Reader endpoints that syncs can target to keep load off the writer. Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Read Replicas is specific to Amazon Aurora and Problems to Sysaid — each maps to any object or custom field on the other side.
Databases Logical databases within a cluster that scope a sync connection. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Databases is specific to Amazon Aurora and Changes to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Amazon Aurora and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Amazon Aurora Sysaid Sub-second propagation

DetectionChanges in Amazon Aurora are captured at the source via change data capture — no polling loop against its API. Log-based CDC: binlog on MySQL-compatible clusters, logical replication/decoding on PostgreSQL-compatible clusters.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Amazon Aurora Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is applied to Amazon Aurora as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Amazon Aurora: No API rate limits for wire-protocol access; throughput is bounded by instance class and connection limits.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Amazon Aurora ⇄ Sysaid

Connect Amazon Aurora and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon Aurora–Sysaid connection.

Real-time

Two-way sync

Changes in Amazon Aurora or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon Aurora or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon Aurora or Sysaid record.

Observability

Monitoring

Track your Amazon Aurora ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon Aurora and Sysaid.

How the Amazon Aurora and Sysaid connectors work

Amazon Aurora

Integration surface
MySQL or PostgreSQL wire protocol (SQL); optional RDS Data API over HTTPS
Authentication
Database credentials or IAM database authentication
Change detection
Log-based CDC: binlog on MySQL-compatible clusters, logical replication/decoding on PostgreSQL-compatible clusters; polling as a fallback
Capabilities
read · write · CDC
Rate limits
No API rate limits for wire-protocol access; throughput is bounded by instance class and connection limits

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Amazon Aurora to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon Aurora and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon Aurora connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon Aurora and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon Aurora ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon Aurora Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

Amazon Aurora and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 439 integrations available for Amazon Aurora and Sysaid.

Popular · 5 of 439
All Amazon Aurora integrations All Sysaid integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own