Real-time
Two-way sync
Changes in Aircall or Materialize instantly reflect in both systems. No stale data, no manual imports.
Communications ⇄ Data warehouse
Aircall to Materialize integration — real-time, two-way sync
Keep Aircall and Materialize in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Aircall and Materialize
Land the messages, calls, and events from Aircall in Materialize as live tables, and write results back, without building or maintaining a pipeline.
Aircall produces a constant stream of activity — messages sent and received, calls placed and answered, meetings held, and the delivery and engagement events attached to them. That record is what the rest of the company wants to analyze, and it usually sits behind an API rather than in the warehouse. Building and babysitting an extraction pipeline is the tax most teams pay to get it out.
Stacksync syncs Calls, Users, Numbers, Tags from Aircall into tables in Materialize in real time, handling schema, rate limits, and retries. Because the connection works in both directions, results computed in Materialize — segments, contact updates, suppression flags — can be written back into fields in Aircall wherever it exposes them, so analysis lands where outreach actually happens.
Common use cases
- 01 Log every Call with its recording URL, tags, comments, and metadata into Postgres or a warehouse for talk-time and call-outcome reporting beside CRM pipeline data.
- 02 Provision and deprovision Users and Team membership from an HR system or IdP so the agent roster, seats, and routing groups stay current.
- 03 Maintain real-time inventory, usage, or account-health counters consumed by customer-facing applications.
- 04 Bridge streaming sources and non-streaming destinations by materializing joins across both.
Common sync patterns
Activity joined with everything else
Combine Aircall's activity with the CRM, product, and support data already in Materialize to attribute outcomes to the touches that drove them, which no single tool can do alone.
Where Aircall accepts updates: operational write-back
Segments, contact fields, or suppression flags computed in Materialize sync back onto records in Aircall, putting warehouse analysis where the outreach happens.
Queryable history that outlives retention
A continuously synced copy in Materialize preserves messages, call logs, and events for reporting and audit even as they age out of Aircall or get purged inside it.
What you can sync between Aircall and Materialize
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Aircall objects | Materialize objects | How this pairing syncs | |
|---|---|---|---|
| Messages (SMS/MMS) Text messages tied to a number and contact; send outbound SMS/MMS through the API and read inbound messages delivered via webhook events. | Sinks Outbound connections that emit view changes to Kafka topics. | Messages (SMS/MMS) is specific to Aircall and Sinks to Materialize — each maps to any object or custom field on the other side. | |
| Webhooks Event subscriptions for call, contact, user, message, and number events; full CRUD, the mechanism for near-real-time change delivery to Stacksync. | Indexes In-memory arrangements that make view reads fast for serving workloads. | Webhooks is specific to Aircall and Indexes to Materialize — each maps to any object or custom field on the other side. | |
| Contacts Shared and personal phone-book contacts with full CRUD plus search by phone number or email; the primary two-way object synced with CRM contacts for click-to-dial. | Clusters Compute pools that isolate ingestion, view maintenance, and serving. | Contacts is specific to Aircall and Clusters to Materialize — each maps to any object or custom field on the other side. | |
| Calls Inbound and outbound call records with recording URL, duration, tags, comments, and metadata; the record itself is read-only, but you can add tags, comments, insight cards, transfer, archive, and control recording. | Connections & Secrets Stored credentials and endpoints used by sources and sinks. | Calls is specific to Aircall and Connections & Secrets to Materialize — each maps to any object or custom field on the other side. | |
| Users Agent seats with name, email, and availability; full CRUD to provision or deprovision seats and map Aircall agents to CRM, HR, or directory identities. | Schemas & Databases Namespaces that organize objects a sync targets. | Users is specific to Aircall and Schemas & Databases to Materialize — each maps to any object or custom field on the other side. | |
| Numbers Provisioned phone numbers with settings, open hours, and IVR config; read and update to keep routing and business-hours data aligned across systems. | Tables User-managed tables that accept INSERT/UPDATE/DELETE from sync pipelines. | Numbers is specific to Aircall and Tables to Materialize — each maps to any object or custom field on the other side. |
How changes propagate between Aircall and Materialize
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Aircall Materialize Sub-second propagation
DetectionAircall notifies Stacksync of record changes through webhook events. Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events.
DeliveryEach detected change is applied to Materialize as a row-level write, with types converted between the two schemas.
Materialize Aircall Sub-second propagation
DetectionChanges in Materialize are captured at the source via change data capture — no polling loop against its API. SUBSCRIBE queries stream row-level changes of any view or table to the client.
DeliveryEach detected change is written to Aircall through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Aircall: 60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers.
What ships with Aircall ⇄ Materialize
Connect Aircall and Materialize for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Aircall–Materialize connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Aircall or Materialize data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Aircall or Materialize record.
Observability
Monitoring
Track your Aircall ⇄ Materialize sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Aircall and Materialize.
How the Aircall and Materialize connectors work
Aircall
- Integration surface
- REST API (Aircall Public API v1, https://api.aircall.io/v1)
- Authentication
- HTTP Basic auth (base64 api_id:api_token) for single-account integrations, or OAuth 2.0 authorization_code flow for multi-tenant Technology Partner apps
- Change detection
- Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events; historical pulls via list endpoints paged with from/to timestamps and order
- Capabilities
- read · write · webhooks
- Rate limits
- 60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers
Materialize
- Integration surface
- PostgreSQL wire protocol (SQL)
- Authentication
- Database credentials (username/password; app passwords in the managed cloud service)
- Change detection
- SUBSCRIBE queries stream row-level changes of any view or table to the client
- Capabilities
- read · write · CDC
How it works
How to connect Aircall to Materialize — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Aircall and Materialize with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Aircall
connected
Materialize
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Aircall and Materialize objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Aircall ⇄ MaterializeCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Aircall MaterializeCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Aircall and Materialize integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Aircall and Materialize: authenticate both systems, choose the objects to sync (such as Aircall's Messages (SMS/MMS) and Webhooks), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Aircall and Materialize. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Aircall: Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events; historical pulls via list endpoints paged with from/to timestamps and order. On Materialize: SUBSCRIBE queries stream row-level changes of any view or table to the client. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Aircall side: Calls, Users, Numbers, Tags, plus custom fields where Aircall exposes them. On the Materialize side: Tables, Sources, Materialized Views, Sinks. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Aircall and Materialize: Activity joined with everything else; Where Aircall accepts updates: operational write-back; Queryable history that outlives retention. Combine Aircall's activity with the CRM, product, and support data already in Materialize to attribute outcomes to the touches that drove them, which no single tool can do alone.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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