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Communications ⇄ Database

Aircall to Apache Cassandra integration — real-time, two-way sync

Keep Aircall and Apache Cassandra in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Aircall and Apache Cassandra

Turn the messages, calls, and events Aircall handles into live rows in Apache Cassandra, and write back to trigger new outbound communication, with both sides in sync in seconds.

Engineers reach communications tools like Aircall through APIs, which means auth tokens, webhooks, delivery callbacks, and rate limits, all maintained forever and all shaped differently for every tool. The data those tools produce, who was contacted, what was sent, and what came back, would be simple to use if it lived in Apache Cassandra next to everything else.

Stacksync mirrors Calls, Users, Numbers, Tags from Aircall into User-Defined Types, Collections, Counters, Keyspaces in Apache Cassandra and keeps both sides in sync in real time. Communication activity lands in the database as ordinary rows you can query and join, and rows your code writes, such as a queued outbound message or an updated contact, flow back into Aircall so the tool and the database never disagree.

There is no webhook endpoint to host, no rate limit to babysit, and no nightly export that leaves your services reading yesterday's activity.

Common use cases

  • 01 Log every Call with its recording URL, tags, comments, and metadata into Postgres or a warehouse for talk-time and call-outcome reporting beside CRM pipeline data.
  • 02 Provision and deprovision Users and Team membership from an HR system or IdP so the agent roster, seats, and routing groups stay current.
  • 03 Replicate high-volume event or profile tables from Cassandra into a warehouse for analytics that CQL cannot express.
  • 04 Sync customer profile data between Cassandra and a CRM so operational apps and sales tools agree.

Common sync patterns

One contact list across both

Recipients and contacts stay consistent between Aircall and Apache Cassandra, so a phone number or email corrected on either side is current the next time either system uses it.

React to activity as it happens

Sends, replies, answered calls, or completed meetings arrive in Apache Cassandra as row changes, so triggers, jobs, and services can respond in near real time.

One integration pattern for every channel

Each communications tool looks like tables in the database, so adding email, voice, or messaging is configuration rather than a new codebase.

What you can sync between Aircall and Apache Cassandra

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Aircall objects Apache Cassandra objects How this pairing syncs
Calls Inbound and outbound call records with recording URL, duration, tags, comments, and metadata; the record itself is read-only, but you can add tags, comments, insight cards, transfer, archive, and control recording. Keyspaces Top-level namespaces with replication settings that scope a sync connection. Calls is specific to Aircall and Keyspaces to Apache Cassandra — each maps to any object or custom field on the other side.
Users Agent seats with name, email, and availability; full CRUD to provision or deprovision seats and map Aircall agents to CRM, HR, or directory identities. Tables Wide-column tables addressed by partition key, the unit of row-level sync. Users is specific to Aircall and Tables to Apache Cassandra — each maps to any object or custom field on the other side.
Numbers Provisioned phone numbers with settings, open hours, and IVR config; read and update to keep routing and business-hours data aligned across systems. Partitions and Rows Records located by partition and clustering keys during reads and upserts. Numbers is specific to Aircall and Partitions and Rows to Apache Cassandra — each maps to any object or custom field on the other side.
Tags Call tags with name and color; full CRUD, applied to calls for disposition and outcome reporting in the CRM or warehouse. Materialized Views Server-maintained denormalized views; considered experimental and disabled by default in recent releases. Tags is specific to Aircall and Materialized Views to Apache Cassandra — each maps to any object or custom field on the other side.
Teams Groups of users for routing and reporting; create and delete teams and add or remove members to mirror org structure from an HR system or IdP. Secondary Indexes Optional indexes that allow filtered reads outside the partition key. Teams is specific to Aircall and Secondary Indexes to Apache Cassandra — each maps to any object or custom field on the other side.
Messages (SMS/MMS) Text messages tied to a number and contact; send outbound SMS/MMS through the API and read inbound messages delivered via webhook events. User-Defined Types Composite column types that syncs must flatten or map to structured fields. Messages (SMS/MMS) is specific to Aircall and User-Defined Types to Apache Cassandra — each maps to any object or custom field on the other side.

How changes propagate between Aircall and Apache Cassandra

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Aircall Apache Cassandra Sub-second propagation

DetectionAircall notifies Stacksync of record changes through webhook events. Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events.

DeliveryEach detected change is written to Apache Cassandra through its API, with automatic retries and rate-limit backoff.

Apache Cassandra Aircall Sub-second propagation

DetectionChanges in Apache Cassandra are captured at the source via change data capture — no polling loop against its API. Commit-log based CDC on tables with CDC enabled, or polling using writetime metadata and timestamp columns.

DeliveryEach detected change is written to Aircall through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Aircall: 60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers.
  • Apache Cassandra: No API quotas; throughput is governed by cluster capacity and consistency-level choices.
What ships with Aircall ⇄ Apache Cassandra

Connect Aircall and Apache Cassandra for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Aircall–Apache Cassandra connection.

Real-time

Two-way sync

Changes in Aircall or Apache Cassandra instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Aircall or Apache Cassandra data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Aircall or Apache Cassandra record.

Observability

Monitoring

Track your Aircall ⇄ Apache Cassandra sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Aircall and Apache Cassandra.

How the Aircall and Apache Cassandra connectors work

Aircall

Integration surface
REST API (Aircall Public API v1, https://api.aircall.io/v1)
Authentication
HTTP Basic auth (base64 api_id:api_token) for single-account integrations, or OAuth 2.0 authorization_code flow for multi-tenant Technology Partner apps
Change detection
Webhooks (POST /v1/webhooks) for call, contact, user, message, and number events; historical pulls via list endpoints paged with from/to timestamps and order
Capabilities
read · write · webhooks
Rate limits
60 requests per minute per company by default (120/min for Advanced Messaging customers); responses carry X-AircallApi-Limit, X-AircallApi-Remaining, and X-AircallApi-Reset headers
Aircall setup guide

Apache Cassandra

Integration surface
CQL over the Cassandra native binary protocol
Authentication
Database credentials (password authenticator); TLS and role-based grants where configured
Change detection
Commit-log based CDC on tables with CDC enabled, or polling using writetime metadata and timestamp columns
Capabilities
read · write · CDC
Rate limits
No API quotas; throughput is governed by cluster capacity and consistency-level choices
How it works

How to connect Aircall to Apache Cassandra — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Aircall and Apache Cassandra with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Aircall connected
    Apache Cassandra connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Aircall and Apache Cassandra objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Aircall ⇄ Apache Cassandra
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Aircall Apache Cassandra
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Aircall and Apache Cassandra integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 334 integrations available for Aircall and Apache Cassandra.

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