Real-time
Real-time sync
Changes in Adobeanalytics or Chorusai instantly reflect in both systems. No stale data, no manual imports.
Analytics ⇄ CRM
Adobeanalytics to Chorusai integration — real-time data sync
Keep Adobeanalytics and Chorusai in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Adobeanalytics and Chorusai
Put live Chorusai data behind every dashboard and cohort in Adobeanalytics, and write the segments and scores Adobeanalytics computes back onto the Chorusai record — one connection, not a nightly export.
Adobeanalytics is a read-only source: Stacksync reads its data in real time and delivers it into Chorusai, so Chorusai always reflects the current state of Adobeanalytics — without exports, scripts, or schedulers.
Adobeanalytics turns data into dashboards, cohorts, and metrics; Chorusai is where customers, contacts, deals, and activity actually live and change. The two meet wherever a number is really about a specific account, segment, or stage — yet most teams feed the CRM into analytics as a nightly extract or a hand-maintained connector, so the reporting lags the business and can't be sliced by the customers and segments that matter.
Stacksync syncs Users, Trackers, Deals, Scorecards from Chorusai into Adobeanalytics field by field and within seconds, so every dashboard and cohort runs on current records instead of a stale copy. Because the connection runs both ways, the cohorts, scores, and metrics computed in Adobeanalytics write back to fields in Chorusai, landing where the people working accounts can see them. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Mirror Dimensions, Metrics, Calculated Metrics, and Segment definitions into a catalog database to document the Adobe Analytics reporting model.
- 02 Load report data on a schedule into a reporting database for executive dashboards without manual Analysis Workspace exports or Report Builder pulls.
- 03 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 04 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
Common sync patterns
Where Chorusai accepts updates: segments and scores back on the record
Cohorts, scores, and computed metrics from Adobeanalytics sync onto fields in Chorusai, putting the analysis where reps and owners actually work the accounts.
One customer across analytics and CRM
The same account or person is keyed consistently in both systems, so a profile or row in Adobeanalytics lines up with the contact or account in Chorusai.
A record that outlives edits in the CRM
A continuously synced copy of Chorusai's records and activity in Adobeanalytics keeps a queryable history even as records change or age out of the CRM.
What you can sync between Adobeanalytics and Chorusai
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Adobeanalytics objects | Chorusai objects | How this pairing syncs | |
|---|---|---|---|
| Users Users in the Analytics company, read via GET /users and /users/me; loaded for access, entitlement, and identity reconciliation reporting. | Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction. | |
| Segments Saved segment definitions used to filter reports, read via GET /segments; cataloged and reused so downstream systems target the same audiences. | Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Segments is specific to Adobeanalytics and Recordings (Conversations) to Chorusai — each maps to any object or custom field on the other side. | |
| Date Ranges Saved relative or rolling date ranges, read via GET /dateranges; read as reusable reporting components for report requests. | Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Date Ranges is specific to Adobeanalytics and Trackers to Chorusai — each maps to any object or custom field on the other side. | |
| Report Suites Report suite and virtual report suite configuration read via the /collections/suites endpoint; enumerated to list the report suites available to the company. | Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. | Report Suites is specific to Adobeanalytics and Deals to Chorusai — each maps to any object or custom field on the other side. | |
| Usage and Access Logs Admin audit and usage logs of report and tool activity, read via the usage/audit-log endpoints; loaded for security, governance, and adoption reporting. | Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. | Usage and Access Logs is specific to Adobeanalytics and Scorecards to Chorusai — each maps to any object or custom field on the other side. | |
| Reports Core reporting endpoint (POST /reports on analytics.adobe.io); returns ranked or trended report data for chosen metrics broken down by dimensions over a date range, with optional segment filters. The main dataset Stacksync reads out. | Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Reports is specific to Adobeanalytics and Moments to Chorusai — each maps to any object or custom field on the other side. |
How changes propagate between Adobeanalytics and Chorusai
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Adobeanalytics Chorusai Interval-based propagation
DetectionStacksync polls Adobeanalytics for changes on an incremental schedule, reading only records changed since the previous pass. Pull-based over a date range: reports are requested for a from/to window and re-queried on a schedule.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Chorusai Adobeanalytics Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryAdobeanalytics does not accept inbound record writes, so this direction carries requests rather than records: Adobeanalytics's output flows back as field updates on the originating Chorusai records.
Rate-limit considerations
- Adobeanalytics: The Analytics 2.0 API enforces 12 requests per 6 seconds (about 120 per minute) per user; exceeding it returns HTTP 429 with error_code 429050. A separate per-report-suite reporting-engine throttle can slow large requests without returning an error.
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
What ships with Adobeanalytics ⇄ Chorusai
Connect Adobeanalytics and Chorusai for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Adobeanalytics–Chorusai connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Adobeanalytics or Chorusai data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Adobeanalytics or Chorusai record.
Observability
Monitoring
Track your Adobeanalytics ⇄ Chorusai sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Adobeanalytics and Chorusai.
How the Adobeanalytics and Chorusai connectors work
Adobeanalytics
- Integration surface
- Analytics 2.0 REST API on analytics.adobe.io for reporting and components; Data Feeds and Data Warehouse for raw hit-level export; Data Insertion and Bulk Data Insertion (CSV) APIs for inbound server-side collection.
- Authentication
- OAuth Server-to-Server via the Adobe Developer Console (JWT service-account auth was deprecated January 1, 2025). The company's global company ID is sent in the x-proxy-global-company-id header, and the integration needs at least the Report Suites, Metrics, and Dimensions permission groups.
- Change detection
- Pull-based over a date range: reports are requested for a from/to window and re-queried on a schedule. No change-data-capture feed or report-data webhooks; Adobe recommends not polling for new data faster than every 30 minutes and caching results.
- Capabilities
- read
- Rate limits
- The Analytics 2.0 API enforces 12 requests per 6 seconds (about 120 per minute) per user; exceeding it returns HTTP 429 with error_code 429050. A separate per-report-suite reporting-engine throttle can slow large requests without returning an error.
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
How it works
How to connect Adobeanalytics to Chorusai — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Adobeanalytics and Chorusai with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Adobeanalytics
connected
Chorusai
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Adobeanalytics and Chorusai objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Adobeanalytics ⇄ ChorusaiCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Adobeanalytics ChorusaiCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Adobeanalytics and Chorusai integration FAQ
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Yes. Stacksync provides a managed, real-time integration between Adobeanalytics and Chorusai — Adobeanalytics is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
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Adobeanalytics: Reporting is pull-based over a date window; there is no change-data-capture feed or report-data webhook, and Adobe recommends not polling for new data faster than every 30 minutes and caching results. Chorusai: Writes into Chorus are scoped to conversation operations — uploading and deleting Recordings, deleting Engagements, scheduling Video Conferences for recording, and creating Moments and Playlists — plus Sales-Qualification write-back of fields to the connected CRM; Chorus is a system of engagement for calls, not a general write target for arbitrary business records. Stacksync's field mapping accounts for these differences between Adobeanalytics and Chorusai without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Adobeanalytics and Chorusai records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Adobeanalytics and Chorusai connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Adobeanalytics–Chorusai integration in-house.
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Yes — Stacksync ships production-grade connectors for both Adobeanalytics and Chorusai. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Adobeanalytics: Pull-based over a date range: reports are requested for a from/to window and re-queried on a schedule. No change-data-capture feed or report-data webhooks; Adobe recommends not polling for new data faster than every 30 minutes and caching results. On Chorusai: Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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