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Connect RingCentral to any app with two-way sync.

Two-way sync RingCentral across all your CRMs, databases, data warehouses, EDI systems, and AI tools, with custom workflows tailored to your data.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes
Setup guide: how Stacksync connects to RingCentral

Adopted by fast-scaling companies moving mission-critical data in real time

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Object catalog

What Stacksync syncs in RingCentral.

These objects sync between RingCentral and any connected system, with field-level mapping and conflict resolution. Custom fields are picked up from the live schema where RingCentral exposes them.

Message Store (SMS / MMS / Fax / Voicemail)
Messages in an extension's mailbox - SMS, MMS, fax, voicemail, and pager - read via GET /account/~/extension/~/message-store filtered by dateFrom/dateTo and messageType; outbound SMS is sent via POST /sms, MMS and fax via POST /fax, and messages can be marked read or deleted. Read and write.
Call Log
Call detail records with direction, result, duration, from/to numbers, and recording references, from the account-wide and per-extension call-log endpoints, filtered by dateFrom/dateTo. Read-only records.
Extensions (Users)
User extensions with profile, status, roles, and assigned phone numbers via the Configuration API; create, update, and disable extensions to provision or deprovision users and map them to CRM, HR, or directory identities. Read and write.
Contacts (Address Book)
Personal address-book contacts per extension with full CRUD via POST/PUT/DELETE /address-book/contact; the company directory has no create endpoint and is read-only, so only personal contacts are writable. Read and write.
RingOut (Click-to-call)
Two-legged calls placed programmatically via POST /account/~/extension/~/ring-out, with status polled via GET and calls cancelled via DELETE; a write/action path for click-to-dial from a CRM or internal app. Write.
Team Messaging (Chat)
RingCentral team-messaging chats, teams, and posts (formerly Glip); read conversations and create posts, create teams, and add or remove members to mirror org structure. Read and write.
Presence
Real-time presence and detailed telephony state per extension, read via GET presence and subscribed to for live updates, used to reflect agent availability and call status across systems. Read-only.
Subscriptions (Webhooks / WebSocket)
Event subscriptions created through the Subscription API with eventFilters (message-store, presence, telephony sessions, extension changes); full CRUD, and the mechanism for near-real-time change delivery over webhooks or WebSocket. Read and write.
API surface

How Stacksync connects to RingCentral.

The connector runs on RingCentral's native API. Stacksync manages authentication, rate limits, retries, and schema changes so your team does not maintain integration code.

Connection
REST API (RingEX Platform API) on platform.ringcentral.com, base path /restapi/v1.0, with resources under account/~/extension/~/ (message-store, call-log, sms, fax, ring-out, address-book, presence, subscription) plus the Configuration API for provisioning
Authentication
OAuth 2.0 - authorization code flow (with PKCE) for user-facing apps, and JWT bearer flow for server-to-server integrations; the legacy password (ROPC) grant was retired on March 31, 2024
Change detection
Subscription API webhooks (with a validation-token echo handshake) or WebSocket subscriptions on eventFilters such as message-store/instant, presence, and telephony/sessions; historical pulls poll message-store and call-log on dateFrom/dateTo
Rate limits
Per-user (extension) throttling groups per 60 seconds - Heavy 10, Medium 40 (e.g. /sms), Light 50, Auth 5 - as customizable defaults; exceeding returns HTTP 429 with a Retry-After header and X-Rate-Limit-Group/Limit/Remaining/Window headers

Sync directions

  • Read Supported
  • Write Supported
  • Change data capture Not available
  • Webhooks Supported
RingCentral connector documentation
What ships with RingCentral

Connect RingCentral for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every connection.

Real-time

Two-way sync

Changes in RingCentral instantly reflect across connected systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever RingCentral data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single RingCentral record.

Observability

Monitoring

Track your RingCentral sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions.

Use cases

What teams run on the RingCentral connector.

RingCentral (RingEX) is the cloud communications platform mid-market and enterprise teams run their phone, SMS, fax, team messaging, and video on. IT and telecom admins own it, alongside RevOps and contact-center operations. Every call carries a call detail record, and messages, extensions, personal contacts, and presence round out the system of engagement. That call and message data is the record sales, support, and compliance want joined to their CRM and warehouse.

  • RevOps
  • IT and telecom admins
  • Contact center operations
  • Sales operations
  • Compliance and support operations

  1. Sync Message Store SMS, MMS, and fax records into Postgres or a warehouse so support and compliance can search conversation history alongside CRM records.

  2. Send outbound SMS via the /sms endpoint when a CRM or database record changes - appointment reminders, alerts, verification codes - and write inbound replies back onto the record.

  3. Load Call Log records (direction, duration, result, recording references) into a warehouse for talk-time, call-volume, and outcome reporting beside pipeline data.

  4. Provision and deprovision Extensions from an HR system or IdP through the Configuration API so the user roster and assigned numbers stay current as people join or leave.

  5. Place RingOut click-to-dial calls from a CRM or internal app so reps dial contacts without leaving their workflow.

  6. Two-way sync personal Address Book contacts so a rep's RingCentral contacts match the CRM and new CRM contacts appear in RingCentral.

All RingCentral integrations

Pick the system you need to keep in sync with RingCentral. Each page covers the sync setup, field mapping, and common workflows for that pair.

CRM · 41

Database · 49

Data warehouse · 28

How it works

Set up RingCentral in minutes, without APIs.

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate RingCentral with its native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    RingCentral connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the RingCentral objects to sync — Stacksync auto-detects the schema, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · RingCentral
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    RingCentral database
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

RingCentral connector FAQ

What can I sync with the RingCentral connector?

RingCentral's core objects — Message Store (SMS / MMS / Fax / Voicemail), Call Log, Extensions (Users), Contacts (Address Book) and custom fields — can sync with any of 302 other systems. Every integration is real-time and bidirectional, with field-level mapping and conflict resolution.

How does Stacksync connect to RingCentral?

Via REST API (RingEX Platform API) on platform.ringcentral.com, base path /restapi/v1.0, with resources under account/~/extension/~/ (message-store, call-log, sms, fax, ring-out, address-book, presence, subscription) plus the Configuration API for provisioning, authenticated with OAuth 2.0 - authorization code flow (with PKCE) for user-facing apps, and JWT bearer flow for server-to-server integrations; the legacy password (ROPC) grant was retired on March 31, 2024. Changes are detected as follows — subscription API webhooks (with a validation-token echo handshake) or WebSocket subscriptions on eventFilters such as message-store/instant, presence, and telephony/sessions; historical pulls poll message-store and call-log on dateFrom/dateTo. Stacksync manages rate limits, retries, and schema changes automatically.

Is the RingCentral connector two-way?

Yes. Changes made in RingCentral propagate to the connected system and vice versa, in milliseconds. One-way flows are also supported when a direction should stay read-only.

How long does a RingCentral integration take to set up?

Most RingCentral integrations go live in minutes: authenticate RingCentral and the other system, pick objects and fields, and enable the sync. No code and no infrastructure to manage.

Is RingCentral data secure in transit?

Stacksync is SOC 2 Type II, ISO 27001, GDPR and HIPAA compliant. RingCentral data is encrypted in transit, and a zero-persistent-storage architecture means records are not retained after a sync operation.

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more
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