Skip to content
Business productivity ⇄ Human resources

ServiceNow to Ukg Ready integration — real-time, two-way sync

Keep ServiceNow and Ukg Ready in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect ServiceNow and Ukg Ready

Keep the people, teams, and status that ServiceNow and Ukg Ready share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.

Each tool in ServiceNow keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Ukg Ready is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.

Stacksync syncs Change Requests, Problems, Service Catalog Requests, Configuration Items (CMDB) in ServiceNow with Reports (Report-as-a-Service), Employees, Employment / Positions, Compensation in Ukg Ready bi-directionally and in real time. A person added, moved, or offboarded in Ukg Ready creates or updates the matching user in ServiceNow within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where ServiceNow captures details of its own, such as a corrected contact or a login identity, those can flow back to Ukg Ready in whichever direction you configure.

Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.

Common use cases

  • 01 Mirror incident and task data into Postgres or a warehouse for SLA and workload reporting
  • 02 Create ServiceNow tickets automatically from CRM cases and sync status back as agents work them
  • 03 Mirror Cost Centers/Groups and Compensation into finance and planning systems for headcount and budget reconciliation.
  • 04 Two-way sync Employees and Employment/Position records with an operational Postgres database so internal apps and IT provisioning read job title, department, and status in SQL while HR edits in UKG Ready.

Common sync patterns

Offboarding: no standing access after a departure

When someone is marked as leaving in Ukg Ready, the matching account in ServiceNow is deactivated or flagged, so departures do not leave open access behind.

One employee directory

A person's name, title, contact details, or status corrected in either system updates the other, so both sides stop maintaining separate copies of the same person.

Org and team structure kept current

Department, team, and reporting-line changes from Ukg Ready keep the groups, queues, or projects in ServiceNow assigned to the right people.

What you can sync between ServiceNow and Ukg Ready

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ServiceNow objects Ukg Ready objects How this pairing syncs
Problems Root-cause records linked to incidents, useful in cross-system reporting. Employment / Positions Job title, department, employment type, hire and termination dates; read for org modeling and written when roles change. Problems is specific to ServiceNow and Employment / Positions to Ukg Ready — each maps to any object or custom field on the other side.
Service Catalog Requests Requested items and approvals that often trigger provisioning in other systems. Compensation Salary or hourly rate, pay frequency, and FLSA status; often mastered elsewhere and written onto the employee record, or read into finance. Service Catalog Requests is specific to ServiceNow and Compensation to Ukg Ready — each maps to any object or custom field on the other side.
Configuration Items (CMDB) Asset and infrastructure records synced with discovery tools and asset databases. Timesheet Entries Time-and-attendance punches, hours worked, and breaks; written from external time systems and read into warehouses for labor-cost reporting. Configuration Items (CMDB) is specific to ServiceNow and Timesheet Entries to Ukg Ready — each maps to any object or custom field on the other side.
Users and Groups Sys_user and group tables synced with HR systems and identity providers. Accruals / Time Off PTO balances, requests, and approver status; read for liability reporting and requests can be created against employee records. Users and Groups is specific to ServiceNow and Accruals / Time Off to Ukg Ready — each maps to any object or custom field on the other side.
Tasks The base task table that incidents, changes, and requests extend. Payroll (Earnings / Deductions / Employee Payroll Runs) Earnings and deductions can be imported into pay runs; Employee Payroll Runs (gross, net, taxes) read back for GL posting and analytics. Tasks is specific to ServiceNow and Payroll (Earnings / Deductions / Employee Payroll Runs) to Ukg Ready — each maps to any object or custom field on the other side.
Knowledge Articles Support content that can be mirrored to help centers or search indexes. Benefits Plan enrollments, coverage tiers, contributions, and effective dates; typically read into benefits or finance systems. Knowledge Articles is specific to ServiceNow and Benefits to Ukg Ready — each maps to any object or custom field on the other side.

How changes propagate between ServiceNow and Ukg Ready

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

ServiceNow Ukg Ready Interval-based propagation

DetectionStacksync polls ServiceNow for changes on an incremental schedule, reading only records changed since the previous pass. Polling on sys_updated_on timestamps.

DeliveryEach detected change is written to Ukg Ready through its API, with automatic retries and rate-limit backoff.

Ukg Ready ServiceNow Sub-second propagation

DetectionUkg Ready notifies Stacksync of record changes through webhook events. UKG Webhooks for select events (employee.created, employee.updated, account/org changes) with HMAC signing.

DeliveryEach detected change is written to ServiceNow through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • ServiceNow: Subject to instance-level API rate limits and concurrency semaphores configured by administrators.
  • Ukg Ready: Rate limits apply over roughly a 1-minute window and return HTTP 429 when exceeded (back off / exponential retry); UKG Webhooks run on a tiered quota with a free tier around 10,000 event notifications per month and 14-day event retention.
What ships with ServiceNow ⇄ Ukg Ready

Connect ServiceNow and Ukg Ready for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ServiceNow–Ukg Ready connection.

Real-time

Two-way sync

Changes in ServiceNow or Ukg Ready instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ServiceNow or Ukg Ready data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ServiceNow or Ukg Ready record.

Observability

Monitoring

Track your ServiceNow ⇄ Ukg Ready sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ServiceNow and Ukg Ready.

How the ServiceNow and Ukg Ready connectors work

ServiceNow

Integration surface
REST API (Table, Import Set, and Aggregate APIs); SOAP remains for legacy integrations
Authentication
OAuth 2.0 or basic authentication against the instance
Change detection
Polling on sys_updated_on timestamps; instance admins can configure outbound push through business rules or Flow Designer
Capabilities
read · write
Rate limits
Subject to instance-level API rate limits and concurrency semaphores configured by administrators

Ukg Ready

Integration surface
UKG Ready REST API (v1/v2) plus the Import Tool (XML transactions) and Report-as-a-Service (IBM Cognos); a legacy SOAP API also exists
Authentication
A 7-digit company short name, a Web API key (Company Setup > Login Config), and a dedicated API service-account user (username/password) are exchanged for a session Bearer token sent on every request; Onboarding/Recruiting endpoints use a separate authorization token
Change detection
UKG Webhooks for select events (employee.created, employee.updated, account/org changes) with HMAC signing; broad change capture via polling REST endpoints with date filters or scheduled Report-as-a-Service extracts
Capabilities
read · write · webhooks
Rate limits
Rate limits apply over roughly a 1-minute window and return HTTP 429 when exceeded (back off / exponential retry); UKG Webhooks run on a tiered quota with a free tier around 10,000 event notifications per month and 14-day event retention
How it works

How to connect ServiceNow to Ukg Ready — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ServiceNow and Ukg Ready with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ServiceNow connected
    Ukg Ready connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ServiceNow and Ukg Ready objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ServiceNow ⇄ Ukg Ready
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ServiceNow Ukg Ready
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

ServiceNow and Ukg Ready integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 485 integrations available for ServiceNow and Ukg Ready.

Popular · 8 of 485
All ServiceNow integrations All Ukg Ready integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own