SendGrid
Read-only connector
Record types covered in the setup guide
| Record types | Coverage and requirements |
|---|---|
| Reading: ✅ Supported. Updating this object: Not available (read-only connector). |
Plan how SendGrid and SharePoint should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.
Proposed workflow
This is an evaluation scenario; connector and operation support require confirmation.
Starting eventA communication in SendGrid needs an association with Drive items (document libraries) in SharePoint.
Select the communication records from Contacts and preserve message/call and thread IDs.
Resolve the participant-to-business-record relationship explicitly; phone number or display name alone may be ambiguous.
Keep history replication separate from sending a message, placing a call, or changing consent. Confirm a separate authorized operation for any action.
What to verifyRepeated delivery updates the same history record; a private conversation stays private; a history replay sends no new message.
Review records and field ownershipProposed record relationships
Use these examples to define record matching and field ownership for your technical review.
Download the mapping worksheetCSV · No email required
Start with one SendGrid record and the result you want in SharePoint: a report, a linked record, or an approved action. The listed record types do not identify a direct match, so define that relationship with your integration team before mapping fields.
Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.
Read-only connector
Record types covered in the setup guide
| Record types | Coverage and requirements |
|---|---|
| Reading: ✅ Supported. Updating this object: Not available (read-only connector). |
Connection and object support require review
Record types to review with Stacksync
| Record types | Coverage and requirements |
|---|---|
| Confirm support for this record type and the direction you need. |
Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.
View setup requirements and limits| Connection requirement | SendGrid | SharePoint |
|---|---|---|
| Integration interface | REST API (v3) | Microsoft Graph REST API (graph.microsoft.com/v1.0 and beta) covering SharePoint sites, lists, list items, columns, content types, and document-library drives and drive items; plus the classic SharePoint REST API (_api/web) and CSOM. Supports Graph JSON $batch (up to 20 requests per call). |
| Authentication | API key | Confirm the credentials, API plan, and permissions required for SharePoint. |
| Change detection | The saved Stacksync guide does not specify the change-detection mechanism. | Confirm how Stacksync detects changes for this connector and the objects you need. |
| Read access | Available for supported records | Confirm with Stacksync |
| Write access | Not supported by this connector | Confirm with Stacksync |
Enterprise controls
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Inspect sync errors and use retry and revert controls to resolve failed updates.
Read the recovery guideImplementation
Review setup, record relationships, testing, and recovery for your implementation.
Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.
Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.
Setup guides: Authorize SendGrid
Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.
Use the SendGrid and SharePoint planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.
Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
Download the mapping worksheet · CSV, no email required
Start with one SendGrid record and the result you want in SharePoint: a report, a linked record, or an approved action. The listed record types do not identify a direct match, so define that relationship with your integration team before mapping fields.
Choose a method around one example record and the update your business needs. Define how the SendGrid source record should appear or trigger work in SharePoint. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A communication in SendGrid needs an association with Drive items (document libraries) in SharePoint.
Expected result: Repeated delivery updates the same history record; a private conversation stays private; a history replay sends no new message.
If it fails: Check source delivery state and the destination relationship before retrying. Do not resend to repair an analytical or history discrepancy.
Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.
Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.
Only an approved, supported direction and permitted fields are written.
Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.
The process meets its agreed freshness target and reconciliation has no unexplained differences.
Start with the failed record and the destination error, then inspect the source value, field requirements, and access.
Check the SendGrid and SharePoint connector guides, account permissions, and any operations marked On Request.
Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.
Compare current source values, destination validation, identity mappings, and any side effects already completed.
Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.
Read the Stacksync issues dashboard guide for retry and revert behavior.
See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.
Detect changesThe saved Stacksync guide does not specify the change-detection mechanism. Confirm it for the selected objects.
Apply updatesConfirm that Stacksync can create or update the records you need in SharePoint.
Detect changesThis route requires read access from SharePoint and write access to SendGrid; the documented connector restrictions do not permit it.
Apply updatesUse a supported direction or review a separate integration method for this requirement.
Next step
Walk through your SendGrid and SharePoint records, field mappings, and requirements with an integration engineer.