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ERP ⇄ CRM

SAP to Vitally integration — real-time, two-way sync

Keep SAP and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect SAP and Vitally

Close the gap between front office and back office: Vitally and SAP share customers and status in real time, in both directions.

Vitally holds the customer relationship; SAP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Task, Note, Conversation, NPS Response in Vitally with Billing Documents, GL Accounts and Journal Entries, Production Orders, Inventory / Stock in SAP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Mirror product-usage traits and NPS responses into a warehouse for retention and expansion reporting.
  • 02 Push billing and subscription changes from an ERP or billing system into Vitally to keep success playbooks accurate.
  • 03 Replicate journal entries and billing documents to a warehouse for finance analytics without loading the ERP.
  • 04 Keep MES and WMS systems aligned with production orders and goods movements.

Common sync patterns

Where SAP is the finance system of record: money status on the account

Invoice and payment state from SAP shows on the account in Vitally, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where SAP manages people and org data: keep Vitally aligned

Owners, territories, and org structure informed by SAP stay current in Vitally.

What you can sync between SAP and Vitally

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SAP objects Vitally objects How this pairing syncs
Inventory / Stock Plant and storage-location quantities synced to storefronts and planning tools. User End users tied to accounts, including activity and custom traits. Inventory / Stock is specific to SAP and User to Vitally — each maps to any object or custom field on the other side.
Cost Centers Controlling masters read for mapping costs in finance integrations. Organization Parent organizations for hierarchical B2B account structures. Cost Centers is specific to SAP and Organization to Vitally — each maps to any object or custom field on the other side.
Business Partners The unified customer and supplier master in S/4HANA, the anchor object for CRM and procurement syncs. Task CS tasks and follow-ups, readable and writable for workflow sync. Business Partners is specific to SAP and Task to Vitally — each maps to any object or custom field on the other side.
Materials (Products) Item master with plant and sales views, synced to commerce, PLM, and CRM systems. Note Account and user notes captured by success teams. Materials (Products) is specific to SAP and Note to Vitally — each maps to any object or custom field on the other side.
Sales Orders Order documents written from external channels and read for status and fulfillment. Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. Sales Orders is specific to SAP and Conversation to Vitally — each maps to any object or custom field on the other side.
Purchase Orders Procurement documents synced with supplier portals and spend tools. NPS Response NPS survey responses for account-health reporting. Purchase Orders is specific to SAP and NPS Response to Vitally — each maps to any object or custom field on the other side.

How changes propagate between SAP and Vitally

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

SAP Vitally Sub-second propagation

DetectionSAP notifies Stacksync of record changes through webhook events. Business events via SAP Event Mesh on S/4HANA.

DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.

Vitally SAP Sub-second propagation

DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.

DeliveryEach detected change is written to SAP through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • SAP: Throttling is configured at the gateway and tenant level rather than as a single published rate limit.
  • Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with SAP ⇄ Vitally

Connect SAP and Vitally for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SAP–Vitally connection.

Real-time

Two-way sync

Changes in SAP or Vitally instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SAP or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SAP or Vitally record.

Observability

Monitoring

Track your SAP ⇄ Vitally sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SAP and Vitally.

How the SAP and Vitally connectors work

SAP

Integration surface
OData (v2/v4) APIs on S/4HANA; BAPI/RFC and IDoc on ECC and on-prem systems; SOAP services
Authentication
OAuth 2.0 or basic auth via communication arrangements on cloud editions; SAP user credentials for RFC on-prem
Change detection
Business events via SAP Event Mesh on S/4HANA; change pointers with IDocs or timestamp polling on ECC
Capabilities
read · write · webhooks
Rate limits
Throttling is configured at the gateway and tenant level rather than as a single published rate limit

Vitally

Integration surface
REST API with cursor-based pagination (sortable by createdAt/updatedAt)
Authentication
API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
Change detection
Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
Capabilities
read · write · webhooks
Rate limits
Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works

How to connect SAP to Vitally — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SAP and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SAP connected
    Vitally connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SAP and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SAP ⇄ Vitally
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SAP Vitally
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

SAP and Vitally integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 390 integrations available for SAP and Vitally.

Popular · 8 of 390
All SAP integrations All Vitally integrations Browse all integrations
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