Two-way sync
Changes in Salesmate or Slack instantly reflect in both systems. No stale data, no manual imports.
Keep Salesmate and Slack in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Slack holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Files, Reactions, Channels, Messages in Slack to Users, Contacts, Companies, Deals in Salesmate with bi-directional, real-time sync. Activity and record changes in Slack update the matching contact or account in Salesmate, and CRM data flows the other way wherever Slack can store and use it.
Enriched fields land directly on records in Salesmate, and refreshes keep them from going stale.
Owner, lifecycle stage, or account details from Salesmate sync into Slack, so people working there have the context without switching tools.
Tickets and conversations attach to the right contact and account in Salesmate, so sales sees open issues before the next call.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Salesmate objects | Slack objects | How this pairing syncs | |
|---|---|---|---|
| Users Team member records used for ownership mapping. | Users Workspace members with profile fields, synced against HR systems and identity providers. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Pipelines and Stages Sales process definitions read for stage mapping in syncs. | Files Uploads attached to messages, retrievable for archiving. | Pipelines and Stages is specific to Salesmate and Files to Slack — each maps to any object or custom field on the other side. | |
| Products Catalog items attached to deals, typically sourced from an ERP or billing system. | Reactions Emoji responses that can drive workflows, such as approving a synced record. | Products is specific to Salesmate and Reactions to Slack — each maps to any object or custom field on the other side. | |
| Notes Free-text records synced for context in support or success tools. | Channels Conversations (public, private, DMs) that messages are read from and posted to. | Notes is specific to Salesmate and Channels to Slack — each maps to any object or custom field on the other side. | |
| Contacts Person records synced with marketing tools and enrichment databases. | Messages Keyed by channel and timestamp; posted via chat.postMessage and read via history methods. | Contacts is specific to Salesmate and Messages to Slack — each maps to any object or custom field on the other side. | |
| Companies Organization records linked to contacts and deals. | Threads Replies grouped under a parent message timestamp, preserved when archiving conversations. | Companies is specific to Salesmate and Threads to Slack — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionSalesmate notifies Stacksync of record changes through webhook events. Webhook triggers via the platform's automation features, with scheduled polling on modified timestamps as fallback.
DeliveryEach detected change is written to Slack through its API, with automatic retries and rate-limit backoff.
DetectionSlack notifies Stacksync of record changes through webhook events. Events API webhooks, delivered over HTTP callbacks or Socket Mode.
DeliveryEach detected change is written to Salesmate through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Salesmate–Slack connection.
Changes in Salesmate or Slack instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Salesmate or Slack data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Salesmate or Slack record.
Track your Salesmate ⇄ Slack sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Salesmate and Slack.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Salesmate and Slack with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Salesmate and Slack objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Salesmate and Slack: authenticate both systems, choose the objects to sync (such as Salesmate's Users and Pipelines and Stages), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Salesmate and Slack: Where Slack supplies contact or company data; Where Slack can store CRM context: fields kept current; Where Slack handles support or shared inboxes. Enriched fields land directly on records in Salesmate, and refreshes keep them from going stale.
Salesmate: REST API. Authentication: Access token (API key) sent as a request header. Slack: Web API (HTTP RPC-style methods) plus the Events API. Authentication: OAuth 2.0 with bot or user tokens and granular scopes. Stacksync manages authentication, retries, and rate limits on both sides.
Slack: Message content beyond plain text is structured with Block Kit, which a sync layer must compose when writing. Salesmate: It exposes a REST API and automation-driven webhooks; exact endpoints and limits are subject to the platform's current API documentation. Stacksync's field mapping accounts for these differences between Salesmate and Slack without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Salesmate and Slack records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Salesmate and Slack connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Salesmate–Slack integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 211 integrations available for Salesmate and Slack.